Pablo
Pablo
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Hello Eugenia,You shouldn't care about the google insights page speed, it's not a good tool to check it.Take a look at this topic:https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/ But, if you want to make your website load faster …
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The "Excerpt Length" in Theme Options > Blog, Portfolio & Shop > Blog is only for excerpt which is automatically generated from content inserted in the Wordpress Editor (Right now, it's gutenberg) If you provide content for "…
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Hello,Can you disable the under construction mode?Or send a link to the screenshots?Thanks
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I wanted to take a look at your website code.Please turn off the "Coming Soon" and leave me a note that you did it.I'll give you response as soon I'll investigate the problem.Thanks
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Hello,Can you explain the issue more greater?With some screenshots if possible. Thanks
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Your files are infected, as I told you.Did you try to disable all of the plugins? You can do it through the FTP by renaming the plugins folder name.https://support.bestwebsoft.com/hc/en-us/articles/204301449-Deactivate-disable-Wordpress-plugin-via-F…
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@Diabolo-Mox, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Sorry, but we do not help with a JS code on the support forum.We provide help with the little tweaks of css. Thanks
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2) Check, if you didn't turn on some Theme Skin in Theme Options > Colors > Generalhttp://prntscr.com/p79ira It has to be set to "Custom Skin" to change the colors of the theme.Also, send us a link to your website.Thanks
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Hello,Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thanks
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All of the Theme Options are saved in the database.We suggest, not to touch it in any way - it could make your theme work not correctly or even corrupt it.Thanks
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Hello,It's made using the "Revolution Slider", so please, get into this plugin and theree you will find this slide.Thanks
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Hello,The Favicon settings are the same for all of the demos.Theme Options > Global > GeneralOn the bottom of the settings.Thanks
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Hello,Can you migrate your website once more?But this time, use this plugin: https://wordpress.org/plugins/duplicator/ It works very well with our theme.Thanks
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Hello,Did you update your theme?Also, is your WP up to date?Is your PHP Version 7 or higher?Thanks
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Hello Amanda,In this case, if you don't see your license key (but you purchase it), you should contact the "Envato"/"Themeforest" support.We do not handle with providing the license keys - we only help with the theme problems or …
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Hello @Houman2308,If the problem is related to your Child Theme, then it's surely related to your customization, which unfortunately, we do not support.We only help with the bugs which are coming from our theme. If you want to investigate the proble…
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I do not see only logo on "iPad" - the button below the book is still there, but it's small.The logo isn't working, because you set image for retina, which does not exist.This is the link for your retina logo, notice it's not working: http…
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Hello,Did you try to use "List" icon with an icon inside?https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#list https://themes.muffingroup.com/be/theme/shortcodes/typography/#iconsYou can change the color of these icons by…
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Your files are infected, did you install some third-party plugins?Also, from where did you download the BeTheme? Our theme by the default is clean from any malwares. Thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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There is no option for delay in options for item, but you can select another animation for each item.Thanks
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Okay, so H4 tag,You can change the color of that element in the Theme Options > Colors > HeadingsThanks
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1) So, change the slide to "Global", get into the Module General Options and turn on the "Layout" optionshttp://prntscr.com/p76q9oScroll down a little bit and you'll be able to change the background color of that revolution slide…
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@Diabolo-Mox Please update your theme to the latest version first.We'll take further investigation after that. Be sure that your WP is up to date and PHP version is 7 or higher. Thanks
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Hello,This is basic WP functionality which is disabling the featured image while your post is password-protected.It cannot be changed through the theme options and only way to achieve your effect is possible by editing the wordpress files.Unfortunat…
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Sorry, but we provide help only for the plugins which are supported by us.You can find the list of supported plugins on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks