Pablo
Pablo
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- Pablo
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Comments
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Masonry Tiles style of Blog, does not crop or change the size of your image.It uses the Original Image, note about it can be noticed here:http://prntscr.com/p53t67 This list, explain you which images are being cropped and which are not.Let me see yo…
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So, do you need some further heelp?Thanks
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Hello,1) It can be related to your changes.Please turn on the Parent Theme of BeTheme and make sure that WPML is the only plugin which is enabled.After that, check, if the error displays. 2) Please use this CSS:#Side_slide li a{ font-size:24px !imp…
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Hello,Please make a favicon using that generator:https://realfavicongenerator.net/ Then, apply this favicon in the theme options. Thanks
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Sorry, my bad.I through you were asking about the searching of products.In that case, you have to hide whole "Top Bar Right"http://prntscr.com/p4rf9h Thanks
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I did not change anything there.You have to change it in the Muffin Builder, on the English version of that page.Thanks
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Hello George,It's all about your browser's cache.I was on your website and I can notice, that all of your plugins are up to date.http://prntscr.com/p4oigx Thanks
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Please contact your hosting provider and ask him about increasing the PHP_Max_Input_Vars value to 5000.After that, save the content once more and the issue should disappear.Thanks
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Sorry, I didn't complete the sentence - I alrready fixed it.I meant to be sure that all of the plugins are disabled while updating the theme. Thanks
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Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
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Hello @ejyheng,Please send us a link to your website.Thanks
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So, the problem is related to the not enough php_max_input_vars value.Please contact your hosting provider and ask him about increasing it, to the 5000. After that, everything will be working fine.Thanks
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Please tell me, is your PHP Version 7 or higher?Also, be sure that while updating the WP to the latest version all of the plugins are disabled.Thanks
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Hello,Sorry, but this HTML element which comes with that popup is not coming from our theme.We cannot help you with this one, we do help with the CSS, sure - but only if it comes from our theme or our supported plugins.You can find the list of suppo…
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Hello,There is no way to install the Muffin Builder separately - it's built in feature in the theme.Tell me, after disabling all of the plugins does the Muffin Builder appear?If so, the problem is clearly related to the custom third party plugins. …
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Okay, so I'm waiting for your login credentials.I'll respond you while I get them.Thanks
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Hello,BeTheme does not have this functionality.Also, we do not have plans to add it yet. If you would like to see it as a next feature of the BeTheme, please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-suggest…
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1) Migrating the website through the "FileZilla" by drag & drop is very bad way.We always suggest to use the "Duplicator" plugin because it compress the files of the wp + betheme and all of the database records and after migr…
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So, if you want to use the "Split Menu" and you don't know how to configure it, then you should create two menus. Then, in "Manage Locations" in "Appearance > Menus" apply these menus.http://prntscr.com/p4lhf6 "…
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Hello,Please follow this documentation:https://www.themepunch.com/slider-revolution/layer-video-audio-settings/ If you'll not skip any of the steps, it should work fine.Thanks
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Of course it's available to do.Please go to the Theme Options > Footer and change the "Style" of it to "HIDE Footer"http://prntscr.com/p4m86z Thanks
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Hi, it’s because of CORS library which hasn’t been installed on your server. More details about the CORS you can read on http://enable-cors.org/server.html but we recommend to contact with your server administrator this case because he will be abl…
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Hello,Please show me the screenshot of that error message.Upload an image on the https://prnt.sc and post a link in next reply.Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hello,It looks like the problem with the third-party plugins - they usually crashes the page.You have to disable all of the plugins through the FTP to get into the /wp-admin page.https://support.bestwebsoft.com/hc/en-us/articles/204301449-Deactivate…
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Hello,Of course BeTheme is made to be fully mobile friendly.Also, I did the test and it shows that everything is fine.https://search.google.com/test/mobile-friendly?id=BF9D8-daTvE6Kr1F_WBAQQ Thanks
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Hello Alex,Of course, use our "License Manager" tool.https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest Thanks
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Hello,I do not understand what you mean by "Fixe image size in post using Masonary Tiles"Masonry Tiles use the original image size and it cannot be changed in any way.You would have to edit theme files to achieve that, but we do not suppor…