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Pablo

Pablo

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Pablo
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  • Hello,You cannot use the jQuery filtering with a "Load more" button at the same time. Disable the jQuery filtering to make it work fine. Thanks
  • You'll notice the HTML errors in firefox, they will be colored red.Also, you should upload images which does not havee the alt tag provided once moreI noticed, that it's all working fine after uploading it and attaching the alt tag again. Thanks
  • Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
    in Icon Box Comment by Pablo September 2019
  • Hello,Sorry, but that's not possible.You would have to edit theme, wordpress and woocommerce files to achieve that.Unfortunately, we do not provide help with it. Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • You are limited to these options from WPML.Theree you can include the flag to the name of languagehttp://prntscr.com/p1nxzj But, you will not able to add the globe icon.Thanks
  • Hello,You turned on the "Highlight" option for a section.Edit that section and disable that option to prevent displaying the left side gray.Also, there is no any feature image, it's only a background color. Thanks
  • I did, to be honest they are the only links you sent, so I had to check it. So, I asked you some things to be 100% sure what you're asking for.We use the basic wordpress blog functionalities with little tweaks for main blog page, so things like chan…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • You can change the buttons color in Theme Options > Colors > Content (http://prntscr.com/p1kidz)The text is available to change in Theme Options > Colors > Shortcode as a Blockquote color (http://prntscr.com/p1ki5p) Thanks
  • If you would like to change the container on the mobile only, you have to use the @media queries.https://developer.mozilla.org/en-US/docs/Web/CSS/Media_Queries/Using_media_queriesOf course, use the same code I sent above for mobile. There is no opti…
  • Hello,I do not see that text, did you solve the problem?Thanks
  • I have to take a look at the website.Can you reach me when your website will be live?Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • What do you mean by it's not working?Properly configured and up to date theme is working fine.Also, all of the language switchers are made from basic WPML Language Switcher. So, please disable all of the plugins (leave the WPML turned on only) and t…
  • Unfortunately not.It this item you can only display an image or video there.Thanks
  • I replaced the old code with the new one above.Just copy and paste it. Thanks
  • Hello,You cannot copy only one section from site to site, you can only copy the whole page.You can import/export the page builder content with the import/export tool at the bottom of the builder, see screen: http://prntscr.com/h1emu4 2. You can use…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,You can update all of the bundled premium plugins in BeTheme > Install PluginsThanks
  • Hello,Please make the favicon with this generator:https://realfavicongenerator.net/ Then, try to update your favicon with this one generated from this page.Do not forget about clearing the cache of your browser after changing that icon. Thanks
    in Favicon Comment by Pablo September 2019
  • The problems are getting resolved ASAP, but please do not multipost - it won't make your problem solve quicker.Our working time is mentioned on our themeforest page, right here:https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-t…
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
  • Hello,Please check if your BeTheme is up yo date?Is your PHP Version 7 or higher? Also, disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hello,Is your WP and BeTheme up to date?Also, is your PHP Version 7 or higher?Thanks
  • Hey,So, you want to have it on single post blog page or main blog page? Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what mi…
    in Sidebar Comment by Pablo September 2019
  • Unfortunately, that's not possible.You would have to edit theme files to achieve that, but we do not provide support for it.The "Sliding Top" funtionality is made to display an icon there only by the default. Thanks
  • Little update: Sorry, it cannot be fixed, the HTML entities like '&amp" must be inside the link because twitter does not accept signs like "&" or "`" - it just makes the twitter pages not loading or cut the rest of a…
  • Hello,Please contact your hosting provider because cURL errors are usually related to the hosting provider.He should recognize and solve the problem after looking at the error message.Thanks
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