
Pablo
Pablo
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- Pablo
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Comments
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Hello, It's not possible to check which pre-built website did somebody use, we just do not keep this kind of informations. If you want to check the version of the theme, please head to the BeTheme -> Dashboard, there you will find it: https://for…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Muffin Header Builder does not allow to use custom font, you have to use the headers from Theme Options instead. There is no easy fix for that, it just was not prepared for this kind of use. But, we are currently working about new header buil…
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Hello, Sorry, it's some kind of plugin for subscriptions? Can you tell us a name of it? thanks
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Hello, This is normal behavior, if the menu items does not fit, they will drop to the another line - the only way to fix that is decrease the menu items number by inserting them to dropdown menu or by decreasing the font size for menu items in Theme…
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Did you turn on this option in the woocommerce? It's necessary to do that. https://forum.muffingroup.com/betheme/uploads/188/4D2EL9B1621Q.png Also, did you test it with all of the plugins disabled? (leave woocommerce enabled only) thanks
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After enabling the Revolution Slider only it works correctly, it looks like the problem is on the not-supported plugins side. I tested it on firefox, chrome and safari, the video was made on firefox browser (all browsers are using the latest availab…
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Can I try to import the demo on the website? It means that your actual data will be erased. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Sadly, this won't be possible with the theme options - this item is made that way, it's linked only in the icon. To change that, you would have to edit the theme source code, which is sadly not supported by us. thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Did you solve the problem? I can see the lines properly. https://forum.muffingroup.com/betheme/uploads/573/48E21M8BNQTC.png thanks
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Hello, You just have too many items in your menu, if we'll change the CSS code to make it wrap instead of 'float', then it will look like that: https://forum.muffingroup.com/betheme/uploads/647/W2E6MZSADUN6.png We strongly suggest to insert some me…
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Hello, We suggest to use the BeBuilder (live version), it's much faster than backend builder - we are currently working about speeding up the backend version, but it's on legacy now and some features will not be available in backend builder soon. Th…
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Hello @gueret1880, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this…
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Hello, After further investigation, it looks like the problem is related to your server configuration, exactly with the extracting the file contents (file_get_contents php function). We created a simple one-line function which tests the connection w…
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Well, I think they will not update it even after requests, because as I see, items from WordPress which used that plugin does not exists anymore, so it's possible, that CodeMirror will be removed (these are just my suspicions, it's not announced any…
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So, I tested it once more, and indeed, the back-end builder works really slow with Safari, we'll take a look at it, but that builder is held as a legacy mode, the most important is a be builder live and we suggest to use it, it works better on every…
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This bug is related to the accordion and blog slider, due to trigger resize, to recalculate sidebar size. It will be fixed in the next theme update, so you have to wait a moment, sorry about that, there is no easy fix right now. Thanks
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I tested it on the page you sent, I edited one of the first div's and it works fine, even if I was clicking it very fast, see the video. https://streamable.com/e5fvch I'm still not sure how to recreate that issue, because it does not appear to me, I…
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You should not use the mega menu when the side slide is turned on - it does not work anyway, the megamenu is made only for the dropdown menu. Please, disable it, it will not change anything but will solve your problem. thanks
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Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .sub-menu .menu-item span{font-size:11px !important;} thanks
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Can you send me a link to that page where it occurs? It will be really helpful for me to localize the issue. thanks
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Hello, Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS body.single-post .section-post-header{display: none !important;} thanks
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Hello, These are two independent elements, you cannot move it there that easily. The text you are pointing on, is a copyright bar you can find the content of it in Theme Options -> Footer https://forum.muffingroup.com/betheme/uploads/333/5R5DS2SP…
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Hello, You have to decrease the Heading 1 (H1) tag size. Head to the Theme Options -> Fonts -> Size & Style https://forum.muffingroup.com/betheme/uploads/166/372BR6CG59PJ.png thanks
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Hi, The problem is related to your Custom CSS code, after removing whole CSS code, it works fine. You have to find which one is making that issue and remove or customize it as you need. Thanks
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Well, I tested it, on your website and everything looks ok. Can you point me, what keyboard on your MacOS are you using and how to type this char you are typing? I mean, which keys should I use to type it. Also, tell me, is the keyboard layout that …
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Can I get your website address? It will be much easier for me. Thanks