Pablo
Pablo
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- Pablo
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Comments
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Hello, You won't be able to do that using the pricing item, this item won't allow you to middle align or extend height of other elements to fit the button to be in the same line. In this case, you have to build that item by yourself, using the Equal…
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I do not see it anymore, did you solve it? If not, please send me an URL where you see it. thanks
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Well, you will have to edit the Muffin Header Builder plugin files, you should check it there. It won't be surely in the BeTheme files, so do not look there :) thanks
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Well, your table is really huge and it won't be beatuful at all, the HTML table was never made to be fully responsive, so it means, be beautiful on mobile. The only thing that we can suggest, is to change the "HTML Table" style to other, p…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Can you ask them which files we changed? Exactly the location of the WPBakery files we changed, please? BeTheme does not change any core files, all of the addons for WPBakery are being loaded when BeTheme is activated, and we only added new items (b…
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Hello, The problem is clearly with your caching plugin (which is not supported by us), it's holding the cache really strong, and while changing the background image it does not give any effect, until you clear the cache. https://forum.muffingroup.co…
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I cannot find the link of your website on our email, then for quicker solving of that problem, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact an…
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Hello, Sorry for the late answer. Did you try to provide the full url of the youtube video instead of the shorter one? It should be youtube.com/ID_VIDEO not youtu.be/ID_VIDEO Thanks
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Your theme is really old, you should update it using the manual method, because the version you are using did not use the automatic updates yet. See how to do it here: https://support.muffingroup.com/faq/how-to-update-betheme/#manualupdate thanks
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Well, we are not able to recreate that problem, because on our devices the menu is visible as it should, take a look: https://forum.muffingroup.com/betheme/uploads/183/6V1W1MW2VP0W.png https://forum.muffingroup.com/betheme/uploads/826/WX8497GYBXUL.p…
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Do you have any possibility to check, if it was working properly on your previous domain? I mean before migration? We did not test the WP Staging PRO, we always use the Duplicator plugin to migrate the website, and this could be the fault, why the &…
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Hello, On the themeforest, you will be able to download the latest version of the theme, always. Also, themeforest is not managed by us, so we are not able to do anything in that case, you would have to contact the themeforest support team about tha…
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Did you migrate your website earlier? I tried to locate the problem, and the most common is the migration issue or because of modifications of the theme cod.e thanks
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You did not attach the FTP access to your website, can you resend it? We need it to test that issue, because on our local instances of wordpress/betheme this problem does not appear. thanks
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In this case, you should get login into the "h6f.16e" website and deregister the license key straight from the dashboard of the theme - BeTheme -> Dashboard, and then register license key on the 'winofphiladelhia'. Also, are you able to…
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but you have repeatedly told me this is my error when it clearly is not' Please, tell me, where we told you that it's your fault? The problem surely could be solved faster, if you would follow our steps from the beginning - you said, that you migra…
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The BeTheme has to be activated on the domain, without it you won't be able to download/update plugins and theme or download pre-built websites. The license must be activated on the parent domain, because all child themes are inheriting the license …
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Please follow this documentation to create proper multisite instance: https://wordpress.org/support/article/create-a-network/ After that, you should be able to attach the license key on the main domain only, all other multisite instances should inhe…
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Hello, Your logo was set, to image which does not exists, I mean, the link to logo was linking to url, which was redirecting to 404, you simply did not change the logo to yours. I changed it to some image from your media gallery in Theme Options -&g…
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Hello, BeTheme does not have anything in common with that problem (you can check it by using default theme twentytwentyone) - it's probably because your not correct SSL certificate, some of your content is under secure connection (HTTPS) and other w…
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That is not true that it does not work on the BeTheme only. I tested it on TwentyTwentyOne too (with core WooCommerce enabled only), and results are not better, see the screen, I click that button: https://forum.muffingroup.com/betheme/uploads/444/O…
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Hello, It looks like your slider is not created correctly - I downloaded the slider from pre-built website which was using the video module and after replacing our video with yours, then it works fine. See the page: https://hb-stahlbau.de/mufsup/ th…
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Well, if it was working, then the problem surely not coming from the source I through it was. But, I see that topic excerpts are fine now, I edited some of them and double-checked, that if word is provided in the WP Editor(Gutenberg), then it's limi…
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Please tell me, did you migrate from your website somehow? (from hosting to other hosting or domain to other domain) Thanks
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Hello, We use the same search results as the wordpress do and we do not have any functionality which can extend that. The only way to achieve that, will be by modifying the wordpress core files, sadly - we do not help with the theme or wordpress fil…
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Hello, Please use the builder template instead, it will remove all of the features which are coming from the single post. You can select it , while editing the post, see the screen: https://forum.muffingroup.com/betheme/uploads/203/OOA45XGBWJGL.png …
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Hello Kate, Unfortunately, we do not help with custom CTPs, it's a wordpress/theme code customization which is not allowed and not supported by us. If you have some other questions, feel free to ask. Best regards.
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It would not change anything, because the installation progress is always on the side of the hosting provider, so we cannot just simply avoid it (it's not possible). Also, there is no other way to install pre-built theme than our installer that you …
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Hello, Your logo is there, it's just in this same color as your sticky header - please change your sticky logo to have different color :) https://forum.muffingroup.com/betheme/uploads/256/7NZOSM7TI1CZ.png thanks