Pablo
Pablo
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- Pablo
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Comments
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Please get into "Mobile Sticky" settings and change the in the "Logo" settings a height value to be bigger.https://prnt.sc/tpsemq Thanks
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Hello,Did you enable only required plugins? Also, is your WP up to date?Can you install the theme in parts? I mean, download the pages only, then pictures and slider.Thanks
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Can you disable all of the plugins (leave the WooCommerce turned on only), attach the Google Analytics code and check, if the issue still exists.thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
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About the icons, it’s because of CORS library which hasn’t been installed on your server. More details about the CORS you can read on http://enable-cors.org/server.html but we recommend to contact with your server administrator this case because he …
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That's because of two things that you set not correctly.1) Minimalist Header without space - it will remove the height from the header completely, we suggest to switch it to ON - Theme Options > Header & Subheader > Header 2) Change the he…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hello,BeTheme does not store any information other than wordpress do.What do you mean by the server located? Thanks
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Well, after disabling all of the not supported plugins it works fine.The fault is on the third-party plugins, you have to disable one by one and check, which one is the trouble-maker. thanks
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Hello,You would have to insert the module into the custom post type php file to load the muffin builder. We do not help with the theme customizations, so we are not able to help you at all, but surely you should take a look at: 1) Other custom post…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Well, in this case it must be something with your multisite configuration, because after switching that option it should work fine. Please be sure, that you made all of the steps mentioned in this topic:https://wordpress.org/support/article/create-…
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Hello Warren,Sadly, there is no functionality like that in BeTheme :(Thanks
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Hello,Please for now, disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, for the investigation time, please disable all of the minify/cache/optimize plugins. About the green color, it's a "Them…
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Hello,BeTheme is made to display single row on mobile and for now, there is no way to extend it to two rows.But, we are currently working to extend it, so it will be possible but I cannot tell exactly when. Thanks
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Hello,As I see, you already have the featured images displayed.Do you need some further help? Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
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Hello,Please download the betheme package from the themeforest and get into your ftp server.Then, please remove betheme and betheme child directories from your server and paste the new one from the themeforest and check, if the issue still exists. …
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Hello,Your PHP Max Input Vars value is too small, please contact your hosting provider and ask him, about increasing that value to min 5000.After that, it will work fine.Thanks
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Hello,Can you show me on screenshot, how you copied the google analytics code there?Please attach a link to the screenshot. thanks
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Hello,I do not quite understand the problem, it looks fine on mobile.Please, check the documentation of responsive behavior in RevSlider.https://www.themepunch.com/slider-revolution/responsive-setup/ thanks
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Hello,The "pu-placer.js" is not coming from our theme so we are not able to help you with removing this file at all, because we do not know where it comes from.You should contact webdeveloper and ask him about it, but I think, that this fi…
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Hello,Please use this CSS code into Theme Options > Custom CSS & JS > CSS.opening_hours .opening_hours_wrapper li span{ font-size:30px !important; } thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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It depends on which element that paragraph appears, but try this CSS code:@media (max-width:768px){ p{font-size:60px !important} } Please, if it wont help, send us a link to your website.Thanks
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Hello Benedetto,You will not be able to change that behavior, this is default for all of the websites that it will be bigger when you will resize the browser's screen.Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
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We strongly suggest not to touch anything with not supported plugins in the database, it could make your website issued without a way to restore it.You can select the data storage of the builder in the Theme Options > Global > Advanced, on the…