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Pablo

Pablo

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Pablo
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  • Hello,Please paste that CSS code into Theme Options > Custom CSS & JS > CSStable tr:first-child td{ box-shadow:unset !important; } Thanks
    in Remove Table shade on the top Comment by Pablo July 2020
  • Hello @slecouster, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to th…
    in Background video is also loaded on mobile although not shown Comment by Pablo July 2020
  • 1) Use this CSS instead:html body a.button{ border-width: 3px !important; border-color: red !important; border-style: solid !important; } 2) That's because you inserted the background color for a wrap, please insert the background color into the…
    in Button border and column spacing Comment by Pablo July 2020
  • Hello,It's limited to the grid with, exactly in the Theme Options > Global > Generalhttps://prnt.sc/ti91nu You would have to extend it, but it won't be always full width, as I said, always limited to the grid width.thanks
    in How to use full width Footer - Theme is full width Comment by Pablo July 2020
  • Hello,But, this is not a theme fault, it's all coming from the plugin, not the betheme.You would have to reach the creators of that plugin to get known about the problem.I found that docs for you, please get a look at it:https://theeventscalendar.co…
    in Arabesque theme Comment by Pablo July 2020
  • Sorry, but we do not know how this plugin works, we do not support the WP Forms plugin :(We strongly suggest to use Contact Form 7 or Gravity Forms instead, it will surely look and will work better with our theme, because we support them and they ar…
    in Hover effects on "submit" buttons... Comment by Pablo July 2020
  • Hello,That's because you enabled the "Equal Height of Wraps" in the section with the countdown.Please disable it and it will work fine ;)thanks
    in Countdown having lots of extra padding on the bottom Comment by Pablo July 2020
  • You have to translate that string by editing that page on EN language, see screenshot:https://prnt.sc/ti4ib8 I've already changed it and it works fine :)thanks
    in Elements of Muffin Builder not detected by WPML to be trasnlated Comment by Pablo July 2020
  • Sorry, I do not understand, can you explain it greater with some examples if possible? You want to click the image on top with title to be clickable to display something else? - it will not be possible.Thanks
    in Blog layout template Comment by Pablo July 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Betheme Training 2: how to have a header without background image & padding like MINIMALIST option ? Comment by Pablo July 2020
  • Hello,What do you mean by "Weird setting/display", I do not understand, it just does not display the icons, the settings are correct, as on the basic yoast seo. Also, please disable all of the plugins (leave yoast seo turned on only), clea…
    in Yoast Weird Display Comment by Pablo July 2020
  • Hello,Please contact the envato support, we do not handle with the purchases on the envato or managing license keys. This forum is only for helping with understanding the theme and fixing theme bugs, Thanks
    in Someone accesed my account Comment by Pablo July 2020
  • Hello,1) You will not be able to achieve the "hover" on mobile, because event like that does not exists on mobile at all.But, you can make the menu item "+" button to be working on whole item.See the topic:https://forum.muffingro…
    in sub menu on mobile version Comment by Pablo July 2020
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Button border and column spacing Comment by Pablo July 2020
  • Hello,Well, if you do not have any access to your website, then it will not be possible to retrieve files.You can only deregister the license key and use it on other domain and build the website from scratch.thanks
    in How to Retrieve files for site that were done with be theme. Comment by Pablo July 2020
  • Please contact your hosting provider and ask him about increasing your php max input vars to 5000 and php time limit to 180s After that, everything will work fine.thanks
    in Restaurant6 Comment by Pablo July 2020
  • Hello @auditbot,Please send us a link to your website, we'll help you with it.Thanks
    in Table shadow Comment by Pablo July 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Header option Comment by Pablo July 2020
  • Well, it's coming from Revolution Slider, it's on desktop too, see the screen:https://prnt.sc/ti30p8 You probably inserted something to force 800px or you set the responsive visibility not correct, see this documentation to understand how to change …
    in How to remove the white space under slider revolution? Comment by Pablo July 2020
  • Hello,What you mean is a "parallax" effect, which can be enabled in the section settings, exactly in the "Background Position" dropodown menu.Just change it there and it will work as on the BeRestaurant 6 demohttps://prnt.sc/ti30…
    in Features from Restaurant 6 Comment by Pablo July 2020
  • Hello,1) Sadly, this won't be possible - this color depends on the browser.2) Please paste that CSS code into Theme Options > Custom CSS & JS > CSS #Top_bar .top_bar_right::before{box-shadow:unset !important;} thanks
    in Blue Select in Form Comment by Pablo July 2020
  • Hello,Please paste that CSS code into Theme Options > Custom CSS & JS > CSS table tr:first-child td{box-shadow:unset !important} Thanks
    in Border Lines on Tables Comment by Pablo July 2020
  • Yes, it will delete all of your content and theme options.It's really necessary to do that before installing new pre-built website, because it have to import page content and overwrite the theme options to make it look the same as on the example.tha…
    in Uninstall Prebuilt Website Comment by Pablo July 2020
  • Hello,We did not test our theme with the wpShopGermany plugin so we do not know how it will behave with our theme. Also, please switch your theme to default theme (twenty twenty), clear the cache and check, if the querystrings are added to your link…
    in Product pictures have strange characters added behind file name Comment by Pablo July 2020
  • Hello,Please disable all of the plugins, clear the cache of the brower and check, if the issue still exists.thanks
    in Cannot copy export portfolio template Comment by Pablo July 2020
  • Hello,1) A lot of issues, like this with the hamburger menu is caused becuase of your custom css code:https://prnt.sc/ti38h2 2) The image in footer will not fit, it's too big, you would have to decrease the image size or remove some content from the…
    in Mobile version website looks screwy Comment by Pablo July 2020
  • The WP Site Health is more meaningful, it almost always show the proper value.If it's says that it's 1000 max input vars and 30 time limit, you should contact your hosting provider and ask him about increasing max input vars to 5000 and time limit t…
    in Pages not saving or updating Comment by Pablo July 2020
  • Well, you can simply remove and install the WPBakery once more, it will install the latest version of the plugin because we do not keep older version of the plugin so it always install the latest version. It will not remove your content of the websi…
    in Automatic Update? Comment by Pablo July 2020
  • Well, we know that there is some problems with the MAMP, I mean, you have to configure the mamp software to make it work fine with our theme, but we are not sure what because it all depends on the machine. We strongly suggest to use the XAMPP instea…
    in pre-built site installation failed Comment by Pablo July 2020
  • Hello,Please update your Muffin Header Builder to the latest version of the plugin, it's fixed in the latest update.thanks
    in Header Builder on Multi-site install - updates header on ALL sites... Comment by Pablo July 2020
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