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Pablo

Pablo

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Pablo
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  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • You turned on the "Full Width" option for the section, when you want to have it always centered, you should avoid this option, when it will be limited to grid, then it will stick to the center ;) Thanks
  • Hello Felix,You cannot edit pre-built websites built with elementor using wpbakery or muffin builder.We create separate demos for muffin builder and elementor. To recognize demo made for elementor, we added icon of the elementor on it, see screen:ht…
    in Demo Import Comment by Pablo July 2020
  • Hello,You have to insert widgets into the "WooCommerce Sidebar" in Appearance > Widgets.Then, get into the main page of the shop and set the side of the sidebar ;)thanks
  • Please turn on the Under Construction mode and disable the plugins for a moment.It will not take you more than 5 minutes Thanks
  • But, we do not support that plugin so we do not know what can be the source of the problem.Surely, the problem is not with betheme but with a plugin, it must overwrite some of the variables used in a theme and it could be the trouble-maker. thanks
  • Hello,Can you check, if it happen when all of the other plugins are disabled?Thanks
  • Can you send me a link to your website?I have to check some settings you provided into the theme. Thanks
  • Please contact your hosting provider and ask him about increasing few things:1) PHP Version to 7 or higher2) Max Input Vars to 50003) Time Limit and Execution time to 180sAfter that, it will work fine ;) Thanks
  • Hello,What do you mean by copies? Can you show me an example screenshot?Also, did you try to disable all of the plugins, clear the cache and check, if the issue still exsts?Thanks
    in image replica Comment by Pablo July 2020
  • Hello,Sadly, we do not have this kind of functionality, you can add dropdown icons to the right top bar, but not action bar.You can only insert menu items inside the Action Bar, by attaching menu into display location as "Social Menu Top" …
  • You can disable the responsive option for whole website in the Theme Options > Responsive > Generalhttps://prnt.sc/tae1lq Thanks
  • Hello,You changed the menu type to "Split Menu Semitransparent", change it to "Split Menu" in the Theme Options > Header & Subheader > HeaderThanks
    in Header bar Comment by Pablo July 2020
  • It's because of your custom css code, after removing whole code from Theme Options > Custom CSS & JS > CSS it works fine.thanks
  • Hello,You cannot import just one page from other demo, you have to import whole demo.But, there is a workaround, just create subdomain, install wordpress with betheme there and use the same license key, then you will be able to import other demo and…
  • Hello,You can completely change the header content, colors and much more - just click on the "Mobile" button and change everything you want to modfiy ;)thanks
  • To make the "Action Bar" sticky, you have to use other type of header - which is "Fixed"Theme Options > Header & Subheader > Header thanks
    in Sticky Header Comment by Pablo July 2020
  • Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
  • I do not know what is "cover-flow-infinite" slider, but you surely can make a flat slider, carousel, infinite slider and much more. Just be familiar with the documentation:https://www.themepunch.com/support-center/https://www.youtube.com/w…
  • Hello,Sadly, this option must be enabled on every page, there is no option for bulk enabling it.Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in License Comment by Pablo July 2020
  • Hello,1) The background video option does not work on the mobile by the default.You have to use the Revolution Slider to make it work on mobile too. 2) Page loading speed depends on a lot of elements, but surely the most important thing, is good hos…
  • Hello,I do not understand, the "Stack:Center" menu is by the default on the center.Can you send me a link to your website?Thanks
  • Does it happen, when all of the plugins are disabled? I know that you tested it, but with WP Affliate enabled. I mean, maybe the WP Affliate does something with the betheme that it get you logged out. Thanks
  • Please disable all of the plugins, clear the cache of your browser and check, if the flickering still appear.It's usually related to plugins. thanks
  • Hello,The "#link" is just a a target to scroll and open the tab while the page is loaded.You would have to abandon that option and link just to the default page. Sadly, there is no way to optimize that link to be "readable for people&…
  • Hello,The problem is not related to the betheme, but the WPBakery itself, even after switching to the default theme it's not working as it should.You have to use other button, redesign it or ask the webdeveloper (or developer of the plugin) about th…
  • Did you select the slider and slider side on the main portoflio page?Do you want to display it on all of the pages? Also, how did you name the sidebar? It's necessary to not use special letters.Thanks
  • Hello,Did you provide the ID of the video only? Can you show me on the screenshot how did you provide the ID of video there?thanks
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