Pablo
Pablo
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- Pablo
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Hello,Sadly, we do not know any script/plugin for tracking our elements.Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipu…
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Can you send me a link to the page where this issue appears the most common?Thanks
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Hello,Sadly, we do not know any plugin for doing that - and as I remember there is no option to do that with basic woocommerce settings.You have to find some kind script to do that.thanks
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Hello,You don't have to provide width and height value for image, they are not necessary.What you should have, is the alt tag - this is really important value.You can set it in the wordpress media library (WP Dashboard > Media > Library) Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello Ramiro,Please attach a link to the screenshot of that error message.Thanks
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1) Please update your theme to the latest version2) Please go to the BeTheme > Install Plugins, there you will find 6.11.1 version of Layer Slider available to download.Thanks
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Hello,This is a file which comes with the Revolution Slider plugin and we cannot change anything in there.You would have to contact their support and ask about that problem.thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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Hello,You have to set the size of these images and force regenerate them. 1. To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image. 2. To change the size of the defau…
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Hello,Is there any error message? If so, please send me a link to that screenshot. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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But, that page you sent is not on betheme.Are you sure that you sent proper link?thanks
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So, I made new page and the Muffin Builder works fine:https://www.consultant-asigurari.ro/mufftest/ And, when I edited one of the pages from pre-built website, and indeed, there is a problem.I have to ask you for reinstalling the BeTheme, but before…
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Well, we suggest to use the WPML plugin for making multilingual websites, but if you would like to translate only some strings, then we have built-in translator in Theme Options > Translate. Also, about the license key, all of the themes on the e…
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It's required by the HTTPS protocol, so it's necessary for working fine.Thanks
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Hello,Sadly, there is no option to create woocommerce product page with Muffin Builder.But, you can build product page with shortcodes of betheme, so use what you want from this page:https://themes.muffingroup.com/be/theme/shortcodes/typography/ Tha…
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Hello Hannes,It's not coming from the BeTheme, it's some third-party plugin which we do not support.Sadly, we are not able to help you - we do not know how this script works.Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS#rev_slider_1_1_wrapper{ z-index: 0 !important; } Thanks
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You will not be able to change the width of the logo in the theme settings.If you would like to make the gap "smaller", just decrease the amount of the grid width in the Theme Options > Global > GeneralThanks
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You did not close the shortcode's id tag with quotation mark (")https://prnt.sc/sgle0g Please fix it on all of the shortcodes first. Thanks
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As I see, your theme is really old - please update it firstHere is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files …
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Can you send me a link to your website?Also, did you test if your page is saving while all of your plugins are disabled?Thanks
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Hello Laura,You would have to create another page for blog (which will not be set in settings of the wordpress) and use muffin builder to insert and item named "blog", then below that item you will be able to insert items Thanks
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Hello,We use the english language to communicate on this forum.Please edit your message and write it in English. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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As I see, the only difference is with the version of the theme and amount of plugins.I think, that the main conflict is with the theme version.Thanks