Pablo
Pablo
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Please remove that plugin and install it from BeTheme > Install Plugins, it should solve the problem.But, before that, please make a backup for safety, with this plugin: https://wordpress.org/plugins/duplicator/ Your content and theme options…
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This is normal behavior because the header is on "Fixed" type and scrolling on that type of display is not possible. The only ways to avoid that, will be by decreasing font size or decreasing the links in the menu.Also, you can set differe…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Sadly, we do not provide the plugins in other way - you have to contact your hosting provider and discuss it with him. The cURL issue is the problem which should be solved.Thanks
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So, there is a way to update it, but please make a backup with this plugin first: https://wordpress.org/plugins/duplicator/ After that, please remove the WPBakery and install it again.You should not lose anything from the page builder because it…
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Your theme is really outdated, please update it first.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files direc…
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Hello,It will be possible only with the Custom CSS code.Please send me a link to one of the posts and I'll help you.Thanks
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Hello @roadparc,Please send us a link to your page where the countdown item exists.thanks
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Sorry, but I'm not familiar with setting up the hosting servers and I do not have clue what can be the location to adjust the global settings. This is the support forum for the BeTheme, which is wordpress template - in this moment, all I can do is j…
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Can you send me a link to the one of your posts/product?Thanks
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Sadly, I don't think that will be possible.You can only change the order by to avoid thathttps://prnt.sc/sd8676 thanks
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Hello,You should create another menu which will not have anchors. You can select other menu for the single page while editing the page, see screen:https://prnt.sc/sd516k Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists Thank
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if you can update the page.Also, please attach the link to the page which is not updating.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Of course, go to the Theme Options > Global > General and tick the transparent option onhttps://prnt.sc/sd5p53 Thanks
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Please upload screenshot on some image hosting service and send us a link to it.Please tell me, to which version do you want to update? - BeTheme version of WPBakery is 6.2.0 right now.thanks
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Sadly, this element does display like that.You would have to use different module, like "Slider" to achieve that effect.https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#slider Thanks
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Hello @aazroxanne,It will surely be possible with CSS code, but I suggest not to do it, because the breadcrumbs elements does not have class applied, so all of them are just in the * element, see the screenshot to understand:https://prnt.sc/sd229z …
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Hello,Glad that you solved it, but it should work without that filter.Also, we do not support the WP Fastest Cache plugin, and it can be the source of that problem.thanks
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Hello,To change the background of the menu, please head to theTheme Options > Colors > Header - your header type is "Modern", so change the Top Bar Middlehttps://prnt.sc/sd1yzl About the menu items links color, you have to go to the …
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Sorry, but I'm not familiar with server configuration at all - surely not in this case.If your hosting provider is not able to change that, then all that we can suggest is to use other hosting provider services. You can also check if you don't have …
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So, is your problem resolved?Thanks
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Hello,But they are on the center already:https://prnt.sc/sd1u72 Did you solve the problem?Thanks
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If you don't know how to enable some functionalities, just ask.About the products on the right and left, you probably ask about "Sticky Arrows", which are able to enable in Theme Options > Blog, Portfolio & Shop > General Just be…
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Hello,Please check one of these tutorials, they will expain you how to do it:https://www.youtube.com/watch?v=1JYHx57cnVMhttps://www.youtube.com/watch?v=F_7CJSssE7k Thanks
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Hello,You can only achieve that by setting proper categories in portfolio and asigning them properly for items.Then, create another page and insert "Portfolio" item through the Muffin Builder and select desired category from dropdown menu.…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…