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Pablo

Pablo

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Pablo
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  • Hello,That's becaus of your header type - it's set to "Transparent"Change it to classic or other and it will work fine.Theme Options > Header & Subheader > Header Thanks
  • Hello,Please resave your theme options, it should work fine then.Thanks
  • Please remove the slider shortcode from that field in the Theme Options > Global > Advancedhttps://prnt.sc/s808j1 (make the field blank)And then, head to the landing page and select the slider from the dropdown list:https://prnt.sc/s80b16 Than…
  • You have some errors in the console, and this probably the source of the problem.The code is fine and it should work, do you have any JS code inserted in that field too?Thanks
  • You will not lose anything while changing the theme - all of your progress is stored in the database and they are safe there - do not worry about it. Please test if it it work with the twentytwenty theme - I tested it, followed all of the steps from…
    in - Comment by Pablo April 2020
  • You will not be able to change the color of it because it's inserted as an image, sadly.You would have to create your own image for a line and replace it with CSS codeThanks
  • If you want to change the hover color of the link, please go to the Theme Options > Colors > Contenthttps://prnt.sc/s80tvi Thanks
  • Hello,You will not be able to achieve that with the basic options of the background.We suggest to provide this overlay color on the image or use the Revolution Slider plugin to atttach object on it.Thanks
  • Hello,The columns amount can be changed only for styles "Flat, Grid, Masonry Blog Style and Masonry Hover Details"Sadly, this option will not work for Masonry Flat.Thanks
  • Sadly, pre-built header changes the mobile logo below the 768px and it cannot be changed.But, with some CSS code you will be able to achieve that - as you said :) Thanks
    in Mobile Logo? Comment by Pablo April 2020
  • Hello, If you do not want to use a normal menu to link the user to sections, you need to add a 'scroll' class to the custom link element (which is an ID of section)Thanks
    in Anchor-tag Comment by Pablo April 2020
  • That's because you are using the WPBakery, not the Muffin Builder and the WPBakery always set the default margin with 35px for wraps and any settings . You would have to remove that margin with CSS class or attach all of the elements that should not…
  • Well, this issue can be hard because it's not a theme related issue at all, your migrating tool/plugin messed up the links completely. But, please do what Bryan said, try to use the duplicator plugin on existing site to make a 'backup', then create …
  • Hello,For now, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.thanks
  • Yes, but check if it gonna work fine.If so, you will have to turn one by one, to check which is the source of the problem and get rid of him. Thanks
  • That's because you are using the third-party plugin for sidebars.Sadly, we do not support this one which you are using, so we cannot help you at all.thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • What do you mean by "edges"? Can you show me it on screenshot? Please use this CSS too:ul.ui-widget-header {background:none !important; box-shadow:!important; border:unset !important;} Thanks
  • Please use this CSS:#Top_bar .top_bar_right::before{ width:1px !important; box-shadow: inset 7px 0px 8px -6px rgba(255,255,255,0.15) !important; } thanks
  • Can you switch theme to twentytwenty or other default theme and test if it works?Thanks
    in - Comment by Pablo April 2020
  • It will not work like that, as I said, you have to create your own CSS styling because adding class action button will not be solution - the action button is a whole html structure which is very different than a menu item. If you want to use the act…
  • Hello,You can edit this text in the Theme Options > Footerhttps://prnt.sc/s7ui5p Thanks
  • You just have to change the height of the Revolution Slider slide to be smaller ;) Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • You can use the preview function to see, the changes which are saved(updated page), but not as on default theme, which not-saved(page not updated) changes are displayed there too - as I said, BeTheme was never using that functionality. Can you expla…
  • Please head to the Theme Options > Header & Subheader > Header and turn on the "Minimalist" option, it should solve your problem.https://prnt.sc/s7v3it Thanks
  • Hello,Did you solve the problem?Thanks
  • Hello,It should work by the default - what do you mean by not working.Can you please, tell us more details about the problem?Thanks
  • Hello,Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS @media(min-width:768px){#menu .menu-item a span{text-align:left !important;}} Thanks
  • Please contact your hosting provider and ask him about increasing the "PHP time limit" to min. 180sAfter that, it will download the template properly - that's because the shop pages weight more and the time limit of the php is crossed, but…
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