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Pablo

Pablo

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Pablo
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  • Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
  • Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
  • Hello,Please update your theme to the latest version, then head to the BeTheme > Install Plugins, there you will be able to update it to 6.11.1Thanks
  • Hello,Sorry, but this is not easy to achieve - woocommerce is made that way by the default and to change that, you would have to edit the woocommerce files.Sadly, we do not provide help with this kind of modifications.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in - Comment by Pablo April 2020
  • Even if you use some color from skin templates, you can overwrite them with the Theme Options > Custom CSS & JS > CSS, just add at the start of css code body.color-olive (just for example) But, if you want to change the colors with the Ch…
  • But, as I see, you changed that color and it started to be proper-colored.So, for now, please disable all of the plugins, clear the cache of your browser and check, if the elements are 'full-width'.You have some third-party plugins installed they ca…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Sorry, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
    in Search bar Comment by Pablo April 2020
  • Hi, you can install/update the bundled plugin from betheme>install plugins If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purc…
  • As I see, it's working fine now - the Raleway font shows correctly and there is no error in console anymore.Do you need some further help?Thanks
  • Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Just edit the "Testimonials" item from the Muffin Builder - get into the settings of that item by clicking pencil icon. Thanks
  • Hello,In this case, the best way will be changing a layout there because these titles are just too wide for this grid.Sadly, in this case there will be no other solution, because as I see you already changed the mobile grid to attach at 700px, but t…
  • Not at all, you can use the "background-video" option for sections, but they will surely not be autoplayed for mobile, it's really lightweight functionality, that's why it's disabled for mobile.Thanks
  • Can you get rid of the "Google Rating" element? It looks like the problem is on his side, because if you will look closer, you will see that if you redirect to some page, it's inserted on the top of the website and when it get loaded, it's…
  • We know that problem but we can assure, that it's not related to the theme itself.It's related to the server and browser settings. We strongly suggest to take a look at this topic:www.fixotip.com/how-to-fix-error-waiting-for-available-sockets-in-goo…
  • Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones …
  • If your version is 6.1 and you want to download 6.2, then yes, you have to wait - we didn't check it yet if it will be fully complatible with our theme.But surely, we'll update it to the latest version in the nearest future. Thanks
  • Hello,You will not be able to insert it like that, you can only use the shortcodes in the wordpress editor for the single product page.All of the shortcodes can be found here:https://themes.muffingroup.com/be/splash/ Thanks
  • Hello,Just set it in the "Image" item of the Muffin Builder, set the size of it to "Full" and then, please get into the section settings (pencil icon), and turn on the "Full Width" on the bottom of settings.I wanted to …
  • The Muffin Header Builder will be surely exhanced in the future, for now we have some other features to add, but surely - it will be updated.Thanks
  • Just upload it on some image hosting and send us a link to that screenshot in your next reply.Thanks
  • Hello,You can change the image hover effects in the Theme Options > Global > General, scroll down to the "Image Frame" section and change the "Style" of it.I wanted to insert the screenshot of that field, but image hosting …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Tell me more about them, I'll try to help you with them.If you would attach some screenshots it would be really helpful.Thanks
  • Hello,So, 'removing' logo is only possible with your workaround, uploading the 1x1 png with transparency inside.This will be the best solution in my humble opinion, our theme is not ready for this kind of modifications.You would have to use the Muff…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • We have a lot of admin dashboards to investigate at the moment, so if you will send us a link privately it will take a much more time than sending us them here - that's why I suggest to post it here. If you are worried about the link, send it and I…
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