Pablo
Pablo
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- Pablo
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Comments
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So, it looks like the BeTheme bug, we tested it on our local device and the same issue happen.For now, we provided the CSS code for your website and it works, in the next updates we'll fix that problem.Thanks
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@MOLAGER Deregistering won't remove you anything from the theme options or the content.Please do what I told you few answers earlier, deregister and register it once more and then try before updating your theme/plugins to disable all of the plugins …
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I was able to remove it correctly, without any issue - even after refreshing it works fine.https://prnt.sc/s2p11x What is the issue then? Can you explain once more?Thanks
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Yes, but you would have to edit the wordpress files a little bit too.Sadly, we do not help with the theme/wordpress/plugins code customizations. Thanks
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Hello,Just choose the "Blank Page" template while editing the website, on the sidebar on the right, in the "Page Attributes" tabhttps://prnt.sc/s2opi4 Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,You have to set bigger grid width, you can do it in the Theme Options > Global > Generalhttps://prnt.sc/s2pxm8 Also, remember to set the "Align Right" for menu in the Theme Options > Menu & Action Bar > MenuI wanted t…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please turn on the responsive option in the Theme Options > Responsive > Generaland then, please go to the Theme Options > Responsive > Header, turn on the "Minimal" option in Header section and then select one of the hea…
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Are you using some plugins to extend the functionalities of wordpress? If so, please disable them a soon as possible, they could be the source of that problem. Also, please tell me, which order did you set there? Be sure it's not set to 'random'Than…
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Is this item in multiple category? If so, please try to remove one of the categories.Also, please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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I updated the CSS on my previous reply.It will work now fine. Thanks
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Sorry, but, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
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Hello,Please use our "Video" item insteaed, it will make your player the most responsive as it can be.Thanks
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Can you test if it works with the default theme, like twentytwenty?It looks like the problem with the RevSlider configuration, not the theme itself. Thanks
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I cannot get into your website, these login credentials you sent are not working.Please send them once more, but this time, test them before you send them.thanks
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Hello,You would have to edit the theme and wordpress files to achieve that, sadly, BeTheme does not have style for blog like that. Thanks
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You don't have to register it, as the editor the RevSlider is working, it's just does not have premium functionalities. Purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest licens…
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It will be not able to change, because it's an image inserted there.The only way to change that is by changing the theme files code, which is sadly not supported by us. I wanted to upload the image with that element, but prnt.sc is having issues rig…
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Did you use the deregistration tool I sent you in my first reply?If this error message appear, please deregister your website using that tool. http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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I have to take a look at it live.Is there any chance to it?Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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No, this item is not desired for it.You would have to edit the theme files to achieve that, which is sadly not supported by us.Thanks
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@colin_macinnis,Just send it here, upload the screenshot on one of the image hostings and provide us a link to it here.Thanks
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You want to make it clickable to some element or you want to scroll to that element witch some other link?Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,1) Is your WP up to date?2) Is your BeTheme up to date?3) Is your PHP Version 7 or higher?4) Please send us a link to your website.Thanks
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Hello,It's all about the variables.See the documentation here:https://docs.woocommerce.com/document/variable-product/ Thanks
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Hello,Can you send me a link to the screenshot of that element?I'm not sure which one you have in mind.Thanks