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Pablo

Pablo

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Pablo
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  • Hello,1) Please check if your BeTheme is up to dateIt should be 21.5.9.3 version 2) Please check, if your PHP Version is 7 or higher. 3) You should check, if after disabling all of the plugins, clearing the cache this issue still apear.thanks
    in A lot of errors are being received after latest WP 5.4 Upgrade Comment by Pablo April 2020
  • Hello,It won't work on iPhones because they does not support the background-position: fixed, there is sadly no workaround to it - on iphone it will just not work. Thanks
    in Background Not Showing on Mobile Comment by Pablo April 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Add to Cart button centered Comment by Pablo April 2020
  • Hello,Are you asking about that 'blank space'? - https://prnt.sc/rwltyvJust change your header to 'minimalist on' in the Theme Options > Header & Subheader > Headerhttps://prnt.sc/rwlxjr thanks
    in Adding a page - linking back - Comment by Pablo April 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Menu disappeared Comment by Pablo April 2020
  • You will not able to change that, this shortcode is just displaying a lamp near text, like in the cartoons, when somebody had idea, then above him it displayed the lamp ;) But, you can use the <i class="icon-name"><i> before (o…
    in How to change idea box icon Comment by Pablo April 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Page Updates Not Working. Comment by Pablo April 2020
  • Hello,I do not understand what I should change with this screenshot.Can you send me a link to that website? (to that page) Thanks
    in Padding for content Comment by Pablo April 2020
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in I want manually deregister purchase code used Comment by Pablo April 2020
  • Dear @mobilelab,As I see, you have a lot of third-party plugins enabled, I think that the real problem is related to them, but you said that you disabled them.Okay, so let me investigate the problem deeper - please send us WordPress dashboard access…
    in Javascript:(void)0 Comment by Pablo April 2020
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
    in Page Content Limited Comment by Pablo April 2020
  • Hello @promoinfo,This code is very old, can you send me a link to your website and tell me exactly, what you want to achieve?Thanks
    in Remove comment bubble and count on blog News shortcode Comment by Pablo April 2020
  • Hello @oliverjeremy,If you want to upload an image, we suggest to upload it on some image hosting and send us a link to it in the comment.Thanks
    in activ link color - sticky header and header menu Comment by Pablo April 2020
  • Hello,Sadly, we do not have the functionality to add aria-label on hamburger menu - to achieve that you would have to edit the wordpress files (of menu, because we use the basic menu functionality of wordpress) or create a js script which will itera…
    in Missing aria-label on hamburger menu and close button (Accessibility) Comment by Pablo April 2020
  • You can use the "Text Block" in the WPBakery, and "Visual Editor" in the Muffin Builder.They are the WYSIWYG editors. Thanks
    in html Comment by Pablo April 2020
  • Hello,That's because of your 'max input vars' value, it's just too small.Please contact your hosting provider and ask him about increasing that value to min. 5000Thanks
    in The page can't more information. Comment by Pablo April 2020
  • Hello, you should use the equal height of wraps.A equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a section and unde…
    in Same size boxes on all screens Comment by Pablo April 2020
  • Hi,You can import them without installing the pre-built website. Here is a screenshot for better understanding: http://prntscr.com/h85ybi If you do not see this option, please make sure that revolution slider is installed and active. Also, the vers…
    in Slider with alias Astrology not found Comment by Pablo April 2020
  • For now, all that we can do is applying the CSS code (which is already in your theme, theme options > custom css & js). We'll fix that in the future in the theme code, right now we are changing the css code of items, then we'll take care of t…
    in Could I add google analytics code in my web? And Betheme can't compatible with Element Pro Comment by Pablo April 2020
  • Sadly, it's not possible, there is no any class that I could catch to change the image.Sorry about the problem. Thanks
    in Can I change the woocommerce categories subheader image? Comment by Pablo April 2020
  • Hello, you should use the equal height of wraps.A equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a section and unde…
    in Verticle Align Middle Comment by Pablo April 2020
  • You have to contact your hosting provider to change that max input vars to 5000.You will not be able to change it by yourself. Thanks
    in PREBUILT WEBSITES INSTALLATION ERROR Comment by Pablo April 2020
  • Hello @FBOGmbH,Please use the XAMPP instead, the MAMP usually has the problem with some of the functionalities of BeTheme.Thanks
    in API server connection Comment by Pablo April 2020
  • Hello,You have to wait for the certificate, because a lot of elements are linked to the https because font is linked to the https.You can migrate all https links to http with this plugin: http://muffingroup.com/plugins/mfn-migrate-cb.zipBut you…
    in Fonts and other styles not loading Comment by Pablo April 2020
  • Hello,That's because of the 'php max input vars' value.Please contact your hosting provider and ask him about increasing that value to min. 5000After that, you will be able to save your page properly.Thanks
    in Half of the page disapered Comment by Pablo April 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Mobile menu won't open sub-items Comment by Pablo April 2020
  • Can you disable all of the plugins, clear the cache of your browser and check, if the issue still exists?Also, you cannot use the "load more" feature with jQuery filtering - you have to disable it and set bigger value of displaying posts. …
    in Update failed Comment by Pablo April 2020
  • Then, the only way to achieve that, will be "Builder" template with "Slider plugin" item inside and full width section.To enable "Full Width" just edit the section, you will notice it on the bottom of these settings.Tha…
    in I would like to use a slider revolution-made slider as a fullscreen header for posts Comment by Pablo April 2020
  • Please paste that CSS code into the Theme Options > Custom cSS & JS > CSSbody.single-product .logo{ height:75px !important; } Thanks
    in Header and main menu Comment by Pablo April 2020
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
    in The page can't more information. Comment by Pablo April 2020
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