Pablo
Pablo
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- Pablo
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Comments
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Hello Olivier,Please before updating the theme, disable all of the plugins which are installed on your website.After that, clear the cache of your browser and check, if the issue still exists.Thanks
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Hello,You can change the strings of these messages in the WooCommerce > Settings > Emailshttps://prnt.sc/rvfxbq Thanks
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Hello,The "Preview" option is not available in the Muffin Builder - our builder was never integrated with that functionality. If you want to see how your changes look like, you have to update it first.Sorry about the problemThanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Create a page and create a section:https://prnt.sc/rvcl3f Get into the settings:https://prnt.sc/rvclif Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Be sure that your theme is up to date and php version is 7 or higher. Also, send me a link to your website.Thanks
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This is working fine, it's just not duplicating the products.https://prnt.sc/rvcine Take a look, at the summary, you have just three products, and this is correct.Thanks
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Hello,You can insert the code of Google Tag Manager into the Theme Options > SEO, in one of these fields.https://prnt.sc/rvchaf Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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My hands are tied in that case, so giving me a bad rating won't change anything.This is how the BeTheme is made and as you told, you would have to create a js script (or modify theme files) to add additional class "active" and style it wit…
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Hello,Which plugin do you use for the multilingual website?We do support the WPML only, please go to the Theme Options > Header & Subheader > Extrashttps://prnt.sc/rvd3qe Thanks
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Hello,You mean that text?https://prnt.sc/rvdf6b Just remove the "Title" field - make it blank. https://prnt.sc/rvdfzh Thanks
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I mean the "Blog" item from the Muffin Builder - just use it.https://prnt.sc/rv7wbqhttps://prnt.sc/rv7wkr Thanks
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Sadly, I'm not able to check it if it's not live.Did you do what I told you to do? - about the testing without enabled plugins? Also, be sure that your WP and BeTheme are up to date, oh, the php version should be 7 or higher too.Thanks
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As I see, you already have a black bar below the menu, did you solve the problem?Thanks
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It's not at issue at all, it's rendering proper, because all of the html code is rendering from 'left to right' and this is basic for html. You would have to attach custom class/id for the sections in the Muffin Builder and create a media query with…
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Okay, I do understand now.Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS @media(max-width:768px){ .menu{ background-color:orange !important; } .sub-menu{ background-color:red !important; } } Thanks
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2) I do not understand, I can see this image full-width displaying correctly:https://prnt.sc/rv84vaIf you would like to display it on bigger resolutions, you will have to upload wider image, but some elements on 'smaller' devices will be cut off.Als…
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Hello,Breadcrumbs are created automaticaly by the system and there is no way to apply it 'manually'.It's displaying just the url route (/hogar/servicio) and customizing it is just not possible. All that I can suggest is to disable the subheader comp…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hello,It's depending on the content on desktop - it's decreasing it automaticaly.If you would like to disable this functionality, just disable it in the Theme Options > Responsive > Generalhttps://prnt.sc/rv80gw Thanks
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Hello,Please send me a link to your website, I have to take a look at it.Thanks
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Yes, it works fine.Just insert this code into the Theme Options > Custom CSS & JS > CSSThanks
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Hello,1) Is your BeTheme up to date?2) Is your WP up to date?3) Is your PHP Version 7 or higher?4) Please send me a link to your website.Thanks
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Sorry, I do not understand, can you explain it greater? You will not be able to edit the search page or change the menu, it's dynamically created page and it does not have any place to customize it - only through modifying the wordpress core files.…
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Hello,Just select the "Blank Page" template while editing the website.See screen:https://prnt.sc/rv8he1 Thanks
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Hi, From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. We are not…
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Hello,Please go to the Theme Options > SEO and paste that code into the "Google Analytics" field.Thanks
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Hello,As I remember, the single post could be recognizable by the body class.Just provide the: body.single-post before your css target.Thanks
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Hello,Your sidebar name is not correct, please see what it's written below the sidebars creator:https://prnt.sc/rv8e1n Also, your sidebar must be populated with content in Appearance > Widgets to display.Thanks