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Pablo

Pablo

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Pablo
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  • Hello,Where did you get that code?Through the "Import/Export" code? You can import/export the page builder content with the import/export tool at the bottom of the builder, see screen: http://prntscr.com/h1emu4 But, it will copy for you …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Popup Window Comment by Pablo March 2020
  • Hello Shery,It's because of the plugin's conflict - you have a massive amount of them enabled.After disabling all of them and leaving the Header Builder turned on only, it works fine.Thanks
  • Hello,It depends which heading you set there:https://prnt.sc/rnpsdz But, simply change the proper heading in Theme Options > Colors > Headings (it will be H1 or H2)Thanks
  • That's because of parallax effect, it always display the full-width of the image.A workaround to it, is to set the 'Fixed' size of the image instead of the fixed or hide this section on tablet/mobile (Responsive Visibility on section settings) and c…
  • The basic code.To insert the ad you have to copy code inside the "Column" item.But we strongly suggest to download some kind of Ad inserter plugin - but we cannot suggest you any of it because we do not support it.Thanks
  • Hello,To update the theme even with regular license, you have to login to the admin into the wordpress.Then, head to the BeTheme > Install Plugins, there you will be able to update it.Thanks
  • Hey, We have detected that your support has expired. You have bought a single license a year ago and are no longer eligible for assistance. Furthermore, we do not send as many PSD as you requested, mostly we send 1-2 PSD files each request. Your ac…
    in wire-frame Comment by Pablo March 2020
  • Not only, but I'm not privileged to tell more of them.Ask about the PSD with the name of the pre-built website and they will send you it on the mail.Thanks
    in wire-frame Comment by Pablo March 2020
  • Hello,Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
    in Refund Comment by Pablo March 2020
  • Yes, the content which comes from the "Builder >> SEO", does not have to be understandable for you, it's just for a crawlers - they will understood what to do with this text.Thanks
  • Please paste that CSS code into the theme Options > Custom CSS & JS > CSS.infobox ul li a{ color:blue !important; } Thanks
  • In this case, you should use the "Fixed" header type.This is the only style to have a sticky action bar.Thanks
  • Can you disable all of the plugins(leave woocommerce turned on only), clear the cache of your browser and check if the issue still exists?Thanks
  • Hello @BettinaSG,You can change the color of the Action Button in the Theme Options > Colors > Headerhttps://prnt.sc/rn8dtm Thanks
  • You are using some kind of "NSS Slider" plugin which loads after the dom is loaded.That's why scroll is distorted, the height value of these elements are applied later than the anchor links get loaded. We are not able to help you because w…
  • What do you mean by "content is not moved correctly"? - please send me a screenshot of the content.Everytime you change something in the Muffin Builder, you have to do the "Builder >> SEO" once more.Thanks
  • Which background do you have in mind?I tested it on iPad 12' and it works fine.Thanks
  • Hello,Did you set all of the required pages in the woocommerce settings?https://docs.woocommerce.com/document/woocommerce-pages/ Thanks
  • If you would like to get any PSD files, please contact us privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact About the new things, for now I can tell only about the new documentation ;)Thanks
    in wire-frame Comment by Pablo March 2020
  • You made somewhere the HTML mistake in your revolution slider.Can you test if your slider works with our pre-built sliders?You can import them without installing the pre-built website. Here is a screenshot for better understanding: http://prntscr.co…
  • Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
  • Hello,Please edit that page and change your template to 'Blank Page'https://prnt.sc/rn671v Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,Just remove whole files of that website and install WP with BeTheme on that site.If you need to export some informations to display it on new website, just use export tool.WP Dashboard > Tools > Export Remember, to do the backup before …
  • Hello,Sadly, it is not possible - you are limited to the Muffin Header Builder options.There is no way to both functionalities on the same website.Thanks
  • Hello,You have a massive amount of Custom CSS code applied and this can be the source of the problem.Our theme looks almost the same on the browser, and if this kind of issues (paddings, margins) would appear, we would notice that a lot of time ago.…
  • Just click all of the section options (pencil icon)As I remember, it was second or third section.Thanks
  • Hello,I cannot get into the screenshot: https://prnt.sc/rn1j3fPlease enable your website for whole european union.Thanks
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