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Pablo

Pablo

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Pablo
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  • Hello,You should never update the jquery on wordpress!A lot of functionalities will not work properly, even on basic wordpress because all of the functionalities of wordpress are based on earlier versions of jquery. You have to restore the old jquer…
  • Hello,Please take a look at this documentation, it's all described there:https://www.themepunch.com/slider-revolution/layer-content/#video-audio Thanks
  • Hello,Please go to the Theme Options > Header & Subheader > Header and turn off the minimalist option.see the screenshot:https://prnt.sc/ria8mq (If your header is minimalist without header space, you can switch it to "ON") Thanks
  • Hello,1) You can only change the mobile menu button to text, in the Theme Options > Responsive > Headerhttps://prnt.sc/riamdj 2) That's not possible, this is default betheme functionality. 3) You would have to insert that slider in new section…
  • You are using the Child Theme of betheme which can be modified in many ways. The simpliest way to solve it will be by changing the theme to parent and updating it to the latest version. Thanks
  • Hello,This error is coming from the plugin which we do not support.You should not use plugins which are not supported by the betheme. So, to unlock you website, you have to disable all of the plugins through the ftp, see how to do it:https://support…
  • It looks like the problem is related to the "Smush" plugin (is not supported by us) which provides the lazy load which makes that problem.After disabling it and waiting few minutes (probably some cache on server) it works fine.We tested it…
  • So, I created the page https://www.passionnementevents.com/non-classifiee/muffintest/ with all of the plugins disabled (I left WPML and Layer Slider enabled only) and it worked, slider was moving correctly. But, after enabling the same plugins you h…
  • Hello,I do not understand which element do you have in mind.Please send us a link to that page and if it's possible, please attach a link to the screenshot of that element.Thanks
  • We do not have any tool to trigger that popup, to achieve that you would have to create some kind of js script which clicks 'button' to turn on that popup after the page load.Sadly, we do not provide help with JS scripts, we provide help only with t…
  • Please paste that CSS code: #popup_contact [class^="icon-"]::before{ margin-left:unset !important; } #popup_contact{ display: block !important; } Thanks
  • We cannot do it, you have to do it through that form I sent you in previous replies.This is the only way to send us login credentials - please do it once more, but be sure that you attached all of the informations I asked you. Thanks
  • This effect is named "highlight", you can change the color of it in the Theme Options > Colors > Contenthttps://prnt.sc/rhswv4 Thanks
  • Hello @officeteam,Please send us a link to your website.Thanks
  • It is, but with a Custom CSS code.Simply get the slug and insert a dot before it, example: .news{display:none !important}https://prnt.sc/rhti8thttp://bo.isar3.de/muffintest2/ Be sure, that you insert that CSS on that page which you are editing, bec…
  • I attached one second delay to trigger that function and it looks like fixed.Can you test it?Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hello,You would have to use the CSS code to achieve that, there is no other way.Do you need further help with it? If so, please send me a link to your website.Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • 2) Okay, I do understand now.I created the code which increases the button inside the popup, now it's more clear.So, please use this CSS code:#popup_contact i{ font-size:2em !important; } 4) Please open your website in Firefox html mode (CTRL+U)…
  • As I see it's working now.https://prnt.sc/rhqngm Do you need further help?Thanks
  • If you want to display one of the categories in "Multiply Categories" field, you have to provide the slug of the category.That field you were using is just for excluding one of the posts (and you have to provide an id of the post there)Tha…
  • To change the woocommerce images size please go to the customizer tool in wordpress and change it in the front-end. More information HERE Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not cha…
  • Hello,I do not understand what you mean by 'resize automatically'.It is using the same size of the image as the original source, there is no resizes functionality in that feature. But, you can create separate header for a mobile, just click 'mobile'…
  • Is your RevSlider turned on while importing?Also, see if you can select the slide from the dropdown menu while editing one of the pages:https://prnt.sc/rhrwpo Thanks
  • Sorry, we didn't understand each other.You cannot exclude the categories, but you can provide which one should be displayed - the exclude option is for excluding single posts.https://prnt.sc/rhp6a8 You can see the working example here:http://bo.isar…
  • The issue is not related to the WP or the Theme itself, because after switching it to default theme the issue still exists.I suggest, to check two things: 1) Check if you didn't set any custom rule htaccess for redirecting 404 pages.2) Check, if you…
    in Page 404 Comment by Pablo March 2020
  • Hello @adamzemelka,1) Change the template to default, if you want to display the menu, you have to disable the "blank" page. 2) Please disable all of the plugins, clear the cache of your browser and check if the issue still exists. 3) Plea…
  • Hello,The BeTheme cannot just remove itself, it does not have any functionality to do that. Please tell me, which betheme version are you using? It looks like you deleted that information from the error message. Thanks
  • Hello,Your link must have the permalink before the single portfolio item name, it's a custom post type which require that string - it's basic wordpress functionality.But, if you want, you can change the "portfolio-item" text to something e…
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