Pablo
Pablo
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- Pablo
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Comments
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We cannot do a lot, because these elements are just a Custom Post Types, which are not possible to speed-up in any way.As I said, you would have to check if your images are optimized and use some kind of minfiy plugins or static-css method.These are…
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I do not quite understand, of course you can create section like this using WPBakery or Muffin Builder.I'm not sure, how I can help you with this one at all.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,The loading speed of the website depends on a lot of features, including the hosting speed, enabled amount of plugins, not optimised images.As you can see on our splash page, our websites loads much faster, that's mainly because of good server…
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Hello,Of course it's linked, see it here:http://prntscr.com/rdmrya Is any page where it does not redirect you there? I tested it on a couple of them and they works. Thanks
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Hello,Is there any error message? Or it's a blank page?Also, check if your PHP Version is 7 and WP with BeTheme are updated.thanks
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Hello,Is your WP up to date?Is your BeTheme up to date?Is your PHP Version 7 or higher? Also, which software do you use to create the local server?Thanks
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Hello,It all depends on the RevSlider settings, remember that if you want to use a video for a background - it will not look great on all of the devices.But, you can make it look better, by looking at the documentation of the RevSlider, see it here:…
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Do you mean this gap in red border?http://prntscr.com/rdn5sp Or am I missing something?Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the problem still exists.thanks
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Hello,You can change the type of hover effect of this element in the Theme Options > Global > General in the "Image Frame" sectionhttp://prntscr.com/rdn1xv Thanks
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Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http…
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thanks
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Hello,Please go to the Theme Options > Footer and change the "Copyright & Social Bar" to "Hide"http://prntscr.com/rdn0dk Thanks
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Hello,The 6 month of support is only for the forum support, I mean, for our help.The BeTheme license is life-time, you will get all of the updates and you can register it wherever you want.All of the themes on the envato market are under the same l…
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Sadly, this is how the testimonials works, and this change you are asking require the theme files customization.In the other way, you can change the resolution of that image using some kind of graphic software (like GIMP or Photoshop) and upload it …
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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If you change the style to other, it should change in a moment. Are you sure that you do not use any caching software (as a plugin or as a hosting feature) ?Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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I think, that you should contact your hosting provider in this case.It looks like you're missing some permissions like writing(overwriting) the files which are necessary for successful update.Thanks
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I agree with that message, the IE11 shouldn't be use anywhere, but sadly it still used by a lot of people.But, as I tested on our pre-built websites, they work fine with the IE11, the source of problem must be somewhere else, that's why I asked you …
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello,If you tried to edit the page from "pre-built website", you will not be able to do that.The way how Muffin Builder and WPBakery works is very different and you cannot edit content from one page builder in another.So, if you want to b…
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Hello Nige,I can only change this container: http://prntscr.com/rdnenk or entire area including the logo area.Otherwise, you can use the Muffin Header Builder, you should be able to get this kind of header using this plugin:https://forum.muffingroup…
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Hello,You should keep all of them, it will make look your website more responsive, because all of these images are used.I mean, they will be used when somebody with not regular resolution (let's say smaller than FHD resolution or on tablet), these i…
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1,2) That's because of the section you inserted at the top of the mufifn builder: http://prntscr.com/rdo20n 3) The equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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I was able to insert it succesfully on the new page named "MuffTest"http://www.proyectads.com/web/mufftest/http://prntscr.com/rdnqln Can you tell me, on which page the issue appears?Thanks
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Hello,We strongly suggest not to delete any of the betheme's files, because they are really necessary to make the theme work well.What we can suggest, is to use some kind of minify plugin and that's all, the 800KB(225KB compressed) is really small v…