Pablo
Pablo
About
- Username
- Pablo
- Joined
- Visits
- 4,874
- Last Active
- Roles
- Moderator
Comments
-
Hello,Be sure that your permalink is not the same as a category permalink.Theme Options > Blog, Portfolio & Shop > Portfoliohttp://prntscr.com/r7yej2 Thanks
-
Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
-
You can do it in the Translate > Generalhttp://prntscr.com/r7zhiq About the font of testimonials, you have to use the CSS code. thanks
-
Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
-
Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
-
Did you enable the "Sticky Header" option in Theme Options > Header & Subheader > Headerhttp://prntscr.com/r7zlsr Thanks
-
Hello,I do not quite understand, I tested it on iPhone 11 and it works fine.Can you explain your issue greater?Thanks
-
Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
-
This is due to Envato new security changes which we have to follow. From now on you cannot use HTML markup in most of Theme options. Fields that previously accepted HTML now only accept plain text. Only basic HTML tags like strong and u are working.…
-
Please disable all of the plugins, clear the cache of your browser and then, check if the issue still exists.Also, if it won't help, please disable all of the minify/cache plugins for the investigation time.Thanks
-
Hello,First of all, your theme is really old, please update it first:Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed t…
-
Hello Winnie,Can you show me on a screenshot which extra line do you see?I'll help you with it, but you have to show me it because I'm not sure what are you talking about.Thanks
-
Hello,If you don't know how to attach the discount on product, please edit the product and provide the price in the discount field:http://prntscr.com/r7tmiv Thanks
-
Is your BeTheme up to date?Also, the problem appears on all of the pages?Thanks
-
Hello,Can you send us a screenshot of that error message?Also, is your WP and BeTheme up to date?Thanks
-
Do you mean the "Before" and "After" item?You can do it in the Translate > General.thanks
-
We included the WPBakery because it's very popular plugin and a lot of customers prefer to use this plugin instead of the Muffin Builder.Thanks
-
Hello,Changing the icons in BeTheme is not available.But, if you would like to change the style of hover of that element, please go to the Theme Options > Global > General and change the "Image Frame Style"http://prntscr.com/r7ud28Th…
-
Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
-
Hello, Changing the position of the Action Bar is not possible, you would have to create a lot of CSS code to achieve that.Also, it could create a lot of issues with aligning it on certain devices, we suggest not to touch it.Thanks
-
Did you try to disable all of the plugins and clear the cache?It looks like it's overwriting your CSS styles, also did you provide some CSS tweaks? Thanks
-
Hello,Please go to the Theme Options > Header & Subheader > Header and turn on the "Minimalist" option or "Minimalist without header space"http://prntscr.com/r7uk6l Thanks
-
Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
-
If you downloaded any pre-built website, you will not be able to edit it using the WPBakery, you can do it only with the Muffin Builder.The way how the Muffin Builder and the WPBakery plugin are building the website is very different and it's not po…
-
Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
-
It's really weird - probably you touched something in the database or some plugin messed it up.So, is there anything else I can help you with?Thanks
-
Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
-
Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
-
I will remove the link as soon as I notice it.Contacting us through the form from themeforest will extend the investigation time, that's why I ask you to attach a link here.Thanks
-
Some of the colors are inheriting the color from other elements (to prevent getting massive amount of the css code which is coming from the database every time you get into any page)That's why, some of them require the custom css code to style it.Th…