Pablo
Pablo
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- Pablo
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Comments
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hello,256MB value is enough for the BeTheme.Can you show us a screenshot of the error message?thanks
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Sadly, we do not support the "WP Smush Pro" plugin.This section you sent, is for declaring the featured image size.Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not change their size…
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Hello,These login credentials you sent are not working, please send them once more, but this time test them before you send them.http://prntscr.com/r3k6rx Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Hello Adrian,If you see this message (as on second screenshot), you should do what the error message says.I cannot do anything about the license keys deregistering, only e-mail support can.Thanks
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Hello,Is there any error message?If so, please send us a link to the screenshot of it.Thanks
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Please paste that CSS code into the Theme Options > Custom CSS & JS > CSSbody.page-id-24 .post-desc-wrapper{ width:80% !important; } Thanks
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Sadly, it will not be possible to set the height to be equal using this, it's because of "Slick" slider library which uses img to show image. You should use some graphic software to make all of the images the same height.Thanks
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All refund request should be sent through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Explain, why you want to get the refund. Thanks
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It's usually used for keeping informations like e-mail or short information about the website.There is no simply explanation what you can insert there, it's just an addon for the theme - it was very popular back in 2015, but now it's forgotten.thanks
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Hello @glafser,It is all about the "Ninja Forms" plugin you installed, you have to set it properly to align the button on the right.Sadly, we do not support this plugin so we are not able to help you at all.Please, be familiar with this do…
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Hello,Through the Api Tool you can only deregister the license key.If message "No registered licenses for this purchase code and username" appears, it means that you can register it on any website that uses the BeTheme. You can register yo…
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Hello,Sadly, we do not have functionality to achieve that.You would have to create your own CSS/JS script to achieve that.Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Hello,I do not quite understand - to create/modify contact forms, you should do it through the "Contact Form 7" plugin.There you can edit a lot of stuff with really user friendly interface.Please follow this documentation:https://contactfo…
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Hello,Please be sure that your WP and BeTheme are up to date, your PHP Version should be 7 or higher too.Also, before installing the pre-built website, please disable all of the plugins.thanks
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On the top? A featured image?To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwi…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello Mohan,Did you solve the issue? I can see that the slider is working fine.Thanks
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Hello,Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact We cannot provide it on the public support forum, only through the email. Thanks
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Hello Steve,If you will go to the "Sticky" option, you can modify the layout of a header builder.I'm not sure what you want to achieve at all.thanks
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Hello,If you will buy the "WPML" and "WPML String Translation" plugin it will be enough.These two plugins will alllow you to translate all of the texts, strings and links on your website.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Can you tell us, where it is exactly?I was looking for the "Submit your reply" button and I couldn't notice it.Thanks
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Can you create a user for us? - we are not able to get into that page without an account.Also, send us a link to the "my account" page.Thanks
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Sadly, BeTheme does not have functionality like that.Please do what Bryan told you and we'll try to catch it with CSS.Thanks
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Hello,This space is coming from the section you inserted above the content.http://prntscr.com/r3fqlt Please get rid of it and the space will disappear.thanks
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Hello,Please disable all of the plugins, clear the cache and check, if the issue still exists.Thanks
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Hello,Sorry but we do not help with the server configuration,if you cannot configure it, you should contact some kind of webdeveloper to help you with that.Also, we suggest to use the XAMPP software, it's usually working with basic configuration and…