Pablo
Pablo
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- Pablo
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Comments
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Hello,You can create your own 404 page and assign it as a 404 page in Theme Options > Pages > Error 404.Remember, that plugins like VisualComposer/WPBakery and Gravity Forms does not work on that page.Thanks
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Hello,If you want to import another pre-built website and do not overwrite your actual settings, you have to create a subdomain and install wp with betheme there, then you will be able to use the import/export tool at the bottom of the builder, see …
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Sadly, with BeTheme will it not be possible.We use only the Vanilla version of WooCommerce which does not include this functionality.Thanks
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Hello,I disabled all of the plugins, then clear the cache of the browser and it works fine.It must be the problem with one of the not-supported plugin.Thanks
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Hello,It will not be possible.The BeTheme is made to display only single row on mobile and it cannot be easily changed.You would have to edit the theme files to achieve that, and sadly, we do not provide such kind of modifications on the support for…
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You can create a custom link with link to the category of the product easily.Just provide a proper URL there. Thanks
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Glad to hear that.If you have some other questions, feel free to ask.tHanks
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Hello,You can only insert some elements on the product page in the "WP Editor".On the product pages, you cannot use the WPBakery or Muffin Builder because page builders on woocommerce are not allowed to use.Thanks
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Your images does not exist.What I mean, they are deleted, see the link of one of the slides' images:http://test.ideeundwerbung.info/promberger/extz/uploads/2015/04/slider_14.jpg You have to edit the slider and select proper images.Thanks
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Hello,Is your BeTheme up to date?Is your PHP Version version 7 or higher?Thanks
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Hello,It is made like that by the default, you would have to edit it in the Revolution Slider slide settings.Just catch it and set it to full width.Thanks
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Hello @adidassler,Please send me a link to that website, I have to investigate your page's source code.Thanks
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We tested it on our local machine with the latest BeTheme installed and we do not see this problem.Can you contact them and ask about the problem? They could give some tips which will surely help us with understanding the source of the problem.Thanks
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Hello,We do not have any header type which would have two menus.But, you can use the Muffin Header Builder which allows you to create more advanced headers like yours.Please check this topic:https://forum.muffingroup.com/betheme/discussion/42065/the…
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I tried to overwrite the sidebar which does not exist: http://prntscr.com/qv116wBut it still reverting it to "News", it looks like the problem is related to the hosting provider(some cache issue) That's why it does not display the sidebar,…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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1) Did you create the sidebar for blog?Theme Options > Sidebarshttp://prntscr.com/qv0z74 2) Did you populate the sidebar with content?Appearance > Widgetshttp://prntscr.com/qv0zjn After that, the sidebar will be available to select while editi…
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@imda_03 Can you send us a link to your website?Thanks
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
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Hello,Sadly, there is no way to install the pre-built website only in one page.But, if you want to test or check how other pre-built websites are made, please create a subdomain and install the wp with betheme there using the same license key - ther…
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Every item must have some space between them, reducing it will make the menu looks bugged and misaligned.Changing it with CSS could make a lot of responsive troubles which we want to avoid, because fixing it require to remove the css or much more cs…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,You can change all of the colors of the contact form in the Theme Options > Colors > FormsThanks
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Hello,You cannot just simply remove it.The script works that all of the portfolios must have the permalink (slug) before them, to recognize which one is it.This is basic functionality, and there is no way to get rid of it.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Can you switch the theme to the parent theme? It could be issue related to your customizations.Also, remember to disable all of the plugins and clear the cache.Thanks
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Can you try without the special signs (like '?' and reversed)Also, did you check if it saves the title when all of the plugins are disabled?Thanks
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Hello,Please disable all of the plugins, clear the cache and please, save this page once more.Thanks
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Can you add a custom class for the column item with that product in the muffin builder?It's really necessary, otherwise all of the elements with that classname will have the 100% width applied.http://prntscr.com/quxwzm Thanks