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Pablo

Pablo

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Pablo
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  • Unfortunately, we are not able to do it because of two things:1) We do not know what is the structure of your menu item, each item has their separate class to catch and it's generated automatically, so we do not know what element we need to catch.2)…
  • Hello @sunsetstriker,Sorry, but we do not support the problems related to the third-party plugins problem. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot…
  • Hello,Sadly, this is not possible to achieve with the theme options.Of course, you can do it with really advanced css code to achieve that, but unfortunately, we cannot help you with it, all that we can do is to point you, which css rules you should…
  • I think that the problem is with your "Media Assistant", after disabling and uploading the image once more it works fine.http://prntscr.com/q88hao I suggest to get rid of that plugin and do the same as I did with all of the image which ti…
  • Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
  • Please paste that code into the Theme Options > Custom CSS & JS > CSS#Top_bar a.responsive-menu-toggle{ width:auto !important; } Thanks
    in sort Comment by Pablo December 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hello,Please send us a link to your website.I'll remove it with CSS for you.Thanks
  • BeTheme does not allow to have social menu and menu items in the Action Bar in the same time.Also, the Action Bar menu is not made to display the submenu - there surely was theme files modification done. If you don't have the Child Theme activated …
  • So, as I said, insert this image as a section background and apply  the "Video" item inside.Or create a image which will have "play" button inside and after clicking it, it will open the popup with video.Thanks
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • I updated the code above.It will hide all of the elements you want to get rid off.Thanks
  • It would be nice feature ;)If you would like to see it in the future in BeTheme, please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We appriciate all of the ideas of our c…
  • Hello @jmarks20,Sadly, we do not have any plans for this kind of functionality for our theme - there is a lot of plugins which extends wordpress for that functionality, one of them is Events calendar:https://themeforest.net/attributes/compatible-wit…
  • I attached the bgcolor property and it works:https://prnt.sc/q70obp Can you test it once more? Also, test it with all of the plugins disabled.Thanks
  • The padding will be the same for all of the pages/posts - it cannot be reduced only for some posts, it's global setting. It's only possible to switch "Boxed" layout to "Full Width" on mobile in Theme Options > Responsive > …
  • Hi, If you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/betheme/documentation/#general 2. List of shortcodes and items with examples: http://themes.muffingroup.com/be/splash/ 3. Tutorial Videos:…
  • Hello,BeTheme is fully compatible with the WooCommerce, but support only the vanilla version of the WooCommerce, if you have installed any extensions you should turn them off. I cannot connect into your website, it's loading very long and after some…
  • Hello,Did you test if the error message appear with all of the plugins disabled?Also, please update your theme to the latest version, it's really old.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentat…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • No, it does not work like that - it's a global change of the CSS code.Also, attaching a class to some element will require custom js code or modifying the theme files. Rember, that you can attach custom css class for the column of the button and the…
  • I think, that someone created the modifications of the theme, because our theme does not allow to use the menu and social menu at the same time. Custom menu for the Action Bar is the "Social Menu Top" and by the default, the depth of the &…
  • Can you disable all of the plugins? I see some kind of minify which could make the problem like that.Tabs are not limited to some amount of images inserted, it should work fine with one, two or even three images. Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello,The "about-sullivan-farms" has applied the padding of 155px on top of the first section, remove that.After that, please go to the Theme Options > Header & Subheader > Header and turn off the "Minimalist" optionhtt…
  • Hello Jen,Please disable all of the plugins, clear the cache of the browser and try to attach the alt tags for images once more.After that, please turn on the woocommerce only and check, if the alt tags are there.thanks
    in Alt Tags Comment by Pablo December 2019
  • Hello,Your theme is way too old. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we …
  • Hello,It's a "Favicon" which can be set in Theme Options > Global > Generalhttp://prntscr.com/q70wfk Use this tool to convert your image to faviconhttps://realfavicongenerator.net/Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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