Pablo
Pablo
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Comments
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Hello,You can set the default "Open Graph" image in the Theme Options > SEOThere is a field for the default image - of course, if you will provide other image in some single post/single portfolio or page, default image will be overwritt…
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Hello,It's important to be your posts posted to display the categories which are used.This is how the basic wordpress works, we didn't change it in any way. Thanks
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Glad to hear that.Is there anything else I can help you with?Thanks
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Hello,Did you enable the comments in the theme options?Theme Options > Blog, Portfolio & Shop > Blog https://prnt.sc/ps5mf0 Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,You would have to buy a license key for the Revolution Slider to enable these addons.All of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product,…
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Hello,It's not possible at all, the distance between menu items is calculated by the script.You can only change it a little bit (but it won't be a big difference), by decreasing the "Grid Width" value in the Theme Options > Global > …
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This license is not used anywhere - you can register it on any domain.So, please answer a second question from my previous post - it's the common source of a problem with this error.Thanks
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Glad that you solved it out.Is there anything else I can help you with?Thanks
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Hello,The RTL mode is automatically turned on, when your main language of wordpress is set to RTL language.Thanks
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So, is there anything else I can help you with?Thanks
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Hello,What we can suggest is to decrease the amount of plugins or use some minify plugin for html code only.Also, if it will still appear, we suggest to use some "pre-loading" plugin which will display your page after it's fully loaded. Th…
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Hello,Can you show me a screenshot of that error message? We didn't see it yet.Please upload it on https://prnt.sc and send us a link to it.Thanks
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Hello,I do not quite understand which element do you exactly mean, the progress bar, right?Please show me it on the screenshot.Thanks
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Hello,There is no option to change the size of the fonts on mobile, but you can disable the "Decrease Fonts" option in the Theme Options > Responsive > Generalhttps://prnt.sc/ps61il Thanks
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Hello Mark,You can find the id of an image in the Media > Library - just click on the image and look on the URL of the browser - ID will be on the end of the link.https://prnt.sc/ps60xo Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,That page you sent is not working, but please change the "Share Box" option in the Theme Options > Blog, Portfolio & Shop > General to "Hide"https://prnt.sc/ps5z5h Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Sorry, but it's not possible because elements in filter does not have ID provided, so the page will not know what to "click" after the page load. The only way will be with the linking to the portfolio category pages, but as you told,…
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I cannot get into the page you sent: https://prnt.sc/ps66r1 But I understand what you mean, unfortunately, that's not possible at all - we do not have zoom options or some extra functionalities - just zoomed image. Thanks
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Hello,This kind of code should be pasted to the field, which will be displayed on the bottom of the <body>.So, please paste it in the Theme Options > SEO - exactly in the "Google | Remarketing" field. Thanks
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Hello, You can use our "Layout" feature which will allow you to select other type of header, menu, logo and colors for single pages. https://prnt.sc/prgyah And to attach it, just edit the page and select the layout in dropdown menu "…
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Hello,Please change these strings in the Theme Options > SEOThere you will find the "Meta | Description" field. Thanks
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Our working time can be found here: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support"We answer twice a day, Monday – Friday and response time can be between 1-24 hours, but is usually towards the low…
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Hello,Please disable all of the plugins, clear the cache of the browser and check, if the RevSlider works while it's the only plugin enabled. This problem is usually displaying, when the Layer Slider is turned on too.Be sure, that it's not enabled.T…
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Do you have some extensions for animations? Because the problem is related to them, it does not apply the opacity to 1 while ending the animation.Please apply this css code for now:.quick_fact .animate { opacity: 1 !important; } Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,Please use this CSS code in the Theme Options > Custom CSS & JS > CSS #Sliding-top{ position: fixed !important; } Thanks
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Apply this CSS code too:@media (max-width:1240px){ html body #Header_creative #Top_bar #logo img{ max-height:60px !important; } } Thanks