Pablo
Pablo
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- Pablo
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Comments
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Your theme should be updated to the latest version before updating the theme.Thanks
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Hello,I suppose, that you inserted it as a "Image" item, right?So, please insert it as a background image of "wrap" and set a background size as "Cover" - also, do not forget about including the "Divider" item…
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Hello,We do not provide help with the server configuration at all, but you can easily block the crawlers for some directories in .htaccess file.Check this topic:https://stackoverflow.com/questions/10735766/block-all-bots-crawlers-spiders-for-a-speci…
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Hello,Did you set the main blog page in the Settings > Reading?https://prnt.sc/pr0x1v Thanks
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Hello,There is a lot of SEO testers which are having different rules about the seo.Your H1 tag is correct and it shouldn't be a source of problem. If you would like to change that, you will have to edit theme files first - because it's a html struct…
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Hello,The "Header_wrapper" includes the "Header" and "Subheader" and height of it is a summary of these elements.So, in your case, I suggest to increase the padding of subheader element.Theme Options > Header & S…
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Hello @TONNYWISE,Are your BeTheme and WP up to date?Is your PHP Version 7 or higher?Also, did you try to activate the BeTheme with all of the plugins disabled?Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Disable the "Action Button" in Theme Options > Menu & Action Bar> Action BarThen go to the Appearance > Menus and apply the last menu item as custom item and apply the css class for it. https://prnt.sc/pr1m3dIf you don't see t…
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We provide the 6.0.3 version of that plugin which is the same as 6.0.5 - it just have some bugfixes, but provide new ones. You can use that plugin even without the 6.0.5 version - it's fully functional.Just click the close button for that notificati…
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Hello,Did you solve the problem? I do not see it anymore.Also, on which browser do you see it?Thanks
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Hello,Which BeTheme version do you use? Below 20:Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in…
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Hello,This layout was made with the "Image Gallery" item.Check it here:https://themes.muffingroup.com/be/theme/pages/gallery/ Remember, that all shortcodes can be placed only in the "Column" item of Muffin Builder.(This shortcod…
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Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
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Hello,Sorry, but we do not have this kind of functionality.All of the shortcodes/items of Muffin Builder can be found on our splash page:https://themes.muffingroup.com/be/splash/ Only "Map" items we have, are "Map Basic" and &qu…
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Hello,Did you applied the "SVG Logo Width" in Theme Options > Global > Logo when your logo was uploaded?It's really necessary. Also, if this won't help you, please send us a link to your website.Thanks
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Hello,Sorry, but it's not possible.You can display the RevSlider as a featured image but only in the blog - not in portfolio.Thanks
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This tool will display you the name of the domain and license key which is registered to that domain. Did you try it?Thanks
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Hello,Are your WP and BeTheme up to date?Is your PHP Version 7 or higher? Also, please disable all of the plugins before activating the plugin.Thanks
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You mean this image?https://prnt.sc/pr182k That's probably because you applied too much height inside.But, you can hide the section with these images for mobile only or for desktop - check the section settings.https://prnt.sc/pr192l Thanks
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Hello,Did you try to check, if this same happen while all of the plugins are disabled?If no, please do it. Also, send us a link to your website.Thanks
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Did you enable all of the required plugins before installing the pre-built website?You can check it, while trying to install the pre-built website:https://prnt.sc/pr1603 - all of these plugins should be displaying "Active" Thanks
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Sorry, I do not understand.They are already large and not blurred. The "Clients" functionality resize it to declared in the theme files resolution and it cannot be changed through the theme options.You can notice it, when creating a new cl…
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Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
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Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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I do not see it blurry at all - please clear the cache of your browser.Also, it's not possible to increase the size of that image, it's hard-coded in the theme so it cannot be customized in the theme options. Even on your screenshot it's not blured.…
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Please disable all of the plugins, clear the cache and enable only these which are required by the pre-built website.Then try to import it. Thanks
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Please contact your hosting provider, and ask him about increasing the PHP Max Input Vars to min.5000After that, pre-built website should download correctly. Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…