Pablo
Pablo
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- Pablo
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you …
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If you bought a BeTheme, you got life-time access to updates of the plugins and theme.The license which could expire is just support license. Thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot for…
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Hello,In this case, you have to use the "Muffin Header Builder"It will allow you to create more advanced things in menu.https://forum.muffingroup.com/betheme/discussion/42065/the-betheme-header-builder-plugin#latest Thanks
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Hey, Please send us WordPress dashboard and ftp access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this …
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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You have to customize it with the CSS code.Try this: blockquote{font-size:24px !important;} Paste it to the Theme Options > Custom CSS & JS > CSS Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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So, you should contact your hosting provider - because it looks like the issue is on their side.Ask them about some logs, they should recognize the problem after looking at it. Thanks
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Hello,You have to change the style of your theme to "Classic"Theme Options > Global > General Thanks
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Hello,1) Sorry, but this is not possible.Hamburger menu is static, and it cannot be changed in the theme options.You would have to use custom css to increase it. 2) All possible image frames are possible to change in Theme Options > Global > G…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
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The latest version of WPBakery is 6.0.5 which is really bugged and does not have any new features, just bugfixes which brings new bugs. We provide the 6.0.2 version which is stable and BeTheme ready.Do not be worry about it, it is the same as 6.0.5 …
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Menu active is indeed, the feature of betheme, but it shouldn't behave like that.It should underline only menu item which is active. Glad to hear that you found the settings to remove that.For people who'll be looking for it, Theme Options > Menu…
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Can you show me a screenshot of that error message?It will be more helpful for me.Thanks
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Hello,You have to add the reCaptcha by yourself.Please follow this documentation:https://contactform7.com/recaptcha/ Thanks
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Hello,By "Quote" you mean the testimonials or html <quotee> tag?Thanks
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Hello,You should contact your hosting provider, because cURL issues are usually related to the hosting provider.But, you can also try to disable all of the plugins, clear the cache and check if the issue still exists.Thanks
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I've seen a lot of them, but now, there is just few of them.Check it with firefox browser - it will be colored red. Also, did you try to disable all of the plugins, clear the cache and check if the issue still exists?Thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hello Travis,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hello,Please go to the Theme Options > Global > General, and change the "Style" of "Image Frame" section to "Disable hover effects"http://prntscr.com/pjfeti Thanks
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Hello @hoodini,Every category has their own unique class, check in "body" tag: http://prntscr.comx/pjfc7a But, as you noticed, it is not applied in single products, and it's normal thing - items does have unique class too, but it will not …
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Glad to hear that.If you have some other questions, feel free to ask.Thanks
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So, your server properties are fine.Tell me, did you test to save your theme options while all of the plugins are disabled?Also, Is your BeTheme up to date? Thanks
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Yes, you have to test which plugin is causing it.I suggest, to turn one by one and then, you will find which one is making that issue.Thanks
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As Can I see, that text on button is just too long and even if the button will not have padding, it will break anyway.There is no simple way to fix that, even if you will decrease the font spacing it will not give any effect.The best way will be cha…
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Hello,You should use "Equal Height of Wraps" option.It is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a section and under the a…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…