Pablo
Pablo
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- Pablo
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1) Be sure, that your BeTheme is up to date.2) Ask your hosting provider about increasing your PHP Version to 7 or higher. After that, please go to the Site Health again and check, if your "php_max_input_vars" is still set to 8000 and chec…
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Yes, but we want to investigate the problem, why it happened.We had the same problem yesterday and we fixed it, by simply saving the theme options.Test it. If it won't help you, we'll investigate it through the dashboard (but I didn't get the login …
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Hello,The equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a section and under the advanced>style select 'equal he…
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Hello,It is all about the RevSlider settings, but the problem can be related to the parallax effect, because it uses a lot of js scripts to move it 'smoothly' and probably, it is not able to move it in any way, because it could destroy the proper pa…
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1) Be sure, that your BeTheme is up to date.2) Ask your hosting provider about increasing your PHP Version to 7 or higher. After that, please go to the Site Health again and check, if your "php_max_input_vars" is still set to 8000 and chec…
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Hello,BeTheme does not have feature to add custom icons.You would have to edit theme files to achieve that, but unfortunately, we do not provide help with theme files customizations.We do provide help with understanding the theme, fixing theme bugs …
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Hello,1) Disable all of the plugins, clear the cache of your browser and check, if the issue still exists.2) Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site …
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Yes, you have to add the image separately, in the field dedicated for it. (Header Image) Right here:http://prntscr.com/phblcq Thanks
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Hello,Can you send me a link to that website?It will be much simple for me.Thanks
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Hello @cactusmediagroupThe only way to add it is by customizing the theme files, which unfortunately, is not supported by us.We do provide help with understanding the theme, fixing bugs or creating minor css tweaks. If you have some other questions,…
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Hello @chopflores,Your single portfolio does have the featured image hidden already.Did you solve your problem?Thanks
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Hello,Please edit that page you want to hide the main menu and scroll down, you'll find the "Custom CSS" field there.Please, apply the code as below on the screenshot.http://prntscr.com/phbgk6 Thanks
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Hello,We do not have such option, all of the responsive options are available in the Theme Options > Responsive. If you would like to change fonts on mobile on certain elements, you will have to use @media queries with css code.See it here:https:…
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Hello,Please edit that page you want to hide the main menu and scroll down, you'll find the "Custom CSS" field there.Please, apply the code as below on the screenshot.http://prntscr.com/phbcqr Thanks
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Hello,Surely, you'll need some CSS to achieve that, but simply, it's a 1/5 footer, which means it will have five columns. To change the layout to 1/5, please go to the Theme Options > Footerhttp://prntscr.com/phb3sa Then, simply fill the tabs in …
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So, do you want me to create that code, or you will handle it?If you don't know how to do that, send us a link to your website.Thanks
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Please, paste that code into the Theme Options > Custom CSS & JS > CSS.content_slider a i{ color:white !important; } Thanks
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This is normal behavior of the CSS, we cannot change that because even if it will autofill, then the color will be the same.Thanks
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So, I am able to log-in to your website, but I must ask you a question before investigation.Can I remove all of the theme settings and content provided into the pages? It is important to import the pre-built website.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Sorry, but we do not support the POLYLANG plugin.You can surely translate it, with plugin which we support, and it's named "WPML"Thanks
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That's because you turned on the "Equal Height of Wraps" option in section. (or remove the second wrap which is empty) Disable it and the space will disappear. Thanks
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Where did you got the "animation" and "size" parameters? They are not included in the shortcode on splash page.https://themes.muffingroup.com/be/theme/pages/gallery/Size should be changed in the "Image Gallery" item, b…
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So, I've disabled all of the plugins (without the RevSlider) and it works fine.It must be the problem because of your third-party plugins. Please disable one by one, and find the one, which is making that problem.Thanks
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Hello Max,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Also, is there any error message? Please make some screenshots and post them too. Thanks
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Hello,The cURL issues are usually related to the hosting provider.Can you contact him and ask about some logs? He should recognize the problem after looking at it.Thanks
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Hello,1) BeTheme does not have this feature, you have to add it in the wordpress code to achieve that.2) Did you test the "Intro Header" template?Example: https://themes.muffingroup.com/be/theme/single-post-2/ Thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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I cloned the front-page, and applied the map successfully.https://copcentro.com.br/wm/grafica-copcentro-impressao-digital-offset-e-comunicacao-visual-mufftest/ Thanks