Pablo
Pablo
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- Pablo
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So, do you need some further help?Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Indeed, there is a problem with the apostrophe in twitter.We'll take a look at it and provide a fix soon. Probably, it will be fixed in the next update, which will be in next monday.Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,Your WP and BeTheme should be always up to date - please do it first.But, you will have to get into the wordpress dashboard, is it available or it's blocked completely?Thanks
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
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It means, that you can register your license key on new domain.BeTheme > Dashboard Remember, that api tool is made only for registering the theme. Thanks
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Hello,Can you explain it greater once more? I do not quite understand.Also, please send a link to your website too.Thanks
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Glad to hear that.If you have some other questions, feel free to ask.Thanks
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Hello,Please contact your hosting provider and ask him about some logs.He should recognize and fix your problem aftter looking at the error message. Also, please disable all of your plugins, clear the cache of your browser and check if you can regis…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,It's in the Wordpress Dashboard.http://prntscr.com/p0mhuu Thanks
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Hello,Sure, of course.Please go to the Theme Options > Global > Advancedhttp://prntscr.com/p0mfp0 Thanks
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Hello,What do you mean by 'unreadable' ?I tested it and it works fine - please explain your issue.Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hello,Remember, that you cannot edit our pre-built websites with WPBakery Page Builder.They are made with the Muffin Builder and this is the only builder you can use to edit it.Also, there is no any converter to make it work on WPBakery. Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include service…
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You can use our migrate plugin to move the localhost url to your url. http://muffingroup.com/plugins/mfn-migrate-cb.zip If you'll have problems with understanding how this plugin works, just give me a note. Thanks
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Hello,We do not provide help with the third party plugins, so we cannot help you with 'Easy table of contents'But, the "Builder >> SEO" is made only for plugins like Yoast SEO plugin (SEO Plugins).https://forum.muffingroup.com/bethem…
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Please paste that code into the Theme Options > Custom CSS & JS > CSShtml body #Content .column a.pager_load_more{ background-color:red !important; } Thanks
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Hello,Sorry, but that's not possible.I tried to change it in many ways with Custom CSS and it cannot be done on content.If you have some other questions, feel free to ask.Thanks
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All of the CSS code should be pasted in the Theme Options > Custom CSS & JS > CSSSo, first of all, you have to catch the id of a page, which is included in the <body> tag.http://prntscr.com/ozlyxe So, the beginning will look like: bo…
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So, ther problem is that you're using the "Intro Header" template of post.You would have to use the "Default" template or insert it in the first section of your builder.Also, there is no "Slider | Show in Header" option…
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Sorry, but we cannot do anything about it, we do not support that kind of addons for browser.I use the Adblock+ and I can notice both of them.Thanks
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Hello,You can make your logo bigger in two ways:1) By increasing the image in the graphic software like GIMP or Photoshop2) By Theme Options > Global > Logo - http://prntscr.com/ozn5d3But, if height value is bigger than your logo original size…
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Sure, please send a list of the RTL problems.It will be really helpful for us.Thanks
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Hello,Please send us a screenshot of the error message.Thanks