Pablo
Pablo
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- Pablo
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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ok, i see. so if there is a slider, that one would be shown with "Default" setting. Yes, indeed. But the reason for it is that we need to use different images on mobile version. We do not have that feature for the "blog" item, so…
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I did not get into your website, this screen is from my local wordpress instance ? We do not have any backdoors, do not worry, your website is secure. It's making a problem a little bit, because it has the class in body tag and it could interfere i…
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Please follow the steps mentioned in this video-tutorial, it will show you how to do it correctly. https://support.muffingroup.com/video-tutorials/how-to-install-betheme-via-ftp/ thanks
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Hello, If you are translating the page, you can see it in the place it is by the default: https://forum.muffingroup.com/betheme/uploads/201/2DCM0SAQCXRC.png Don't you have it there? Or how do you translate it? Remember, we support the WPML plugin o…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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If you could wrap this video in some <div> element with unqiue ID/Class, then you will be able to style it with CSS and force maximal height of video. This is the only solution I see in this case. thanks
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1) We do not help with the theme files modifications, but it looks like it should be enough. About the Child Theme, please see this video-tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-child-theme-with-betheme/ 2,3,4) Please…
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Hello @ChickORico, We are currently working about solving that problem, the update will be provided soon. What we can suggest for now, is to ask your hosting provider for backup with older version. thanks
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Hello, Can you test if it works with all plugins disabled? (leave woocommerce enabled only) Do not forget about clearing the cache after disabling the plugins. thanks
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Hello, Can you ask the host for some logs, it could point us to the source of the problem. Also, did you try to install the BeTheme once more by removing the theme files via FTP and adding them once more? thanks
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Please paste that CSS code: #Top_bar .menu li ul{ top: 120px !important; } #Top_bar .menu li ul li ul{ top: 0px !important; } thanks
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Hello, Please use this CSS code, into Theme Options -> Custom CSS & JS -> CSS li.current-menu-item a span{font-weight:800 !important;} thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, We are currently working about the option to disable the Font Awesome, but in that case, you should contact your hosting provider, it looks like the server is blocking connection to FA. Thanks
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Hello, What do you exactly mean by "resize" ? You can switch to the other type of header or make it full with in the Theme Options -> Header & Subheader -> Header Also, if you can, please send us a link to your website. Thanks
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Hello, You change the color of the "Page Title" in subheader in the Theme Options -> Colors -> Header https://forum.muffingroup.com/betheme/uploads/992/FZOASHNAY6YP.png To change the size of it, please go to the Theme Options -> …
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Hello, Sorry, I cannot access that page, it's password protected, can you send us a password or disable it for investigation time. Also, if you could clarify me the challenge3, what do you mean? Thanks
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Hello, The only way to achieve that, is to set "Multiple categories" in the "Blog" item of the Muffin Builder https://forum.muffingroup.com/betheme/uploads/355/IPNFY74BLC9P.png To make it work, you should write the categories yo…
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Will this be okay? <div class="column one"> <div class="column one-third"><label> [text* your-name placeholder "Name"] </label></div> <div class="column one-third">…
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1) You have to be careful with these values you set for featured images, because if you will set the value, which is not crossed by some images (they have smaller resolution than declared in the image you sent), their size won't be changed. That val…
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It's labeled as "home prefix". But, we strongly suggest to contact some kind of webdeveloper if you want to modify the theme code. Also, it's good to use the Child Theme if you change anything in the theme code, it will prevent you from lo…
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Hello, If the BeTheme works correctly with parent theme enabled, then we cannot help you a lot because the source of the problem is related to the modifications that you made. We do not know how and what exactly changes you made, so we do not want t…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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1) What do you mean by "Long Description", where did you set it? You mean the content from WP Editor, right? 2) We noted it out, it will be fixed soon. If you need a quicker help, please send us a link to your website, we'll send u a CSS c…
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1) To change that, you will have to edit the theme files, as you said. There is no option to modify it in more easy way :/ 2,3) Can you send us a link to your website? thanks
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Hello, "Default" means, that you can insert the Revolution Slider as a featured image. The "Featured images only" will overwrite the slider, to not to use it. What would you like to insert instead of the "Featured Image&quo…
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Hello, Is your BeTheme up to date? Also, did you test it with all of the plugins disabled? thanks
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You probably edited the wordpress core code or you have set something in the hosting to display that "es" prefix. Because, even if I switch to other theme, like "Twenty Twenty-one" (already installed on your hosting), then it app…
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The latest version should fix that problem. (25.0.2) If not, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be th…