Pablo
Pablo
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- Pablo
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Comments
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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@tichyijon Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this for…
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I do not see the CSS code you inserted in Custom CSS field, can you leave it there? This code should work fine. I tested it and it's removing it from the sideslide menu. Also, do you have any cache plugin or cache service on your hosting enabled? T…
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Can you test if the same happen when you will switch to other theme? like twentytwenty-one? I don't think that's BeTheme fault, I tested few layouts on my localhost and the preview of Elementor looks the same. Thanks
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Hello @tichyijon, Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists. thanks
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It was fixed with one of the version (24.0.3), did you update your theme? thanks
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Surely, person responsible of this page will add new features to vote, when we'll finish actual targets :) thanks
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Please go to the Theme Options -> Custom CSS & JS -> CSS and paste following CSS code .action_button{display: none !important;} thanks
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Hello, You can do that through the dropdown menu while editing the page: https://forum.muffingroup.com/betheme/uploads/125/GI6XOG675RKS.png thanks
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Hello, It does not scroll to some links because sections with that ID does not exists. About the disappearing content, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/us…
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Hello, It sounds like a great idea, did you sent it through the form on the bottom of that page? https://muffingroup.com/betheme/feature-voting/ Thanks
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Hello, This string will be available to translate in next update. If update will be released, it will be displayed here: https://support.muffingroup.com/changelog/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, This error message which you sent is not coming from betheme, it's some plugin which extends the woocommerce. Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom…
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Hello, I do not understand now, you want to reset your theme to be "BeDietiian 3" or not? I can guide you in both ways. 1) Reset to BeDietetian - just reinstall the pre-built website, do not forget about reseting the database (it will rem…
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Well, if you did not resave that page (when the php_max_input_vars value will be crossed), then there is no chance to remove the content of Muffin Builder by BeTheme, because we do not have any method to remove it from the database. If it will not s…
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Hello, Sadly, we do not have any tool for extending the types of payments. You would have to use some kind of plugin (we cannot recommend any plugin which is not supported by us, list of supported plugin here, on the right side - https://themeforest…
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Hello, Are you sure that fields related to "Action button" are blank? They should be empty to make it not appear. https://forum.muffingroup.com/betheme/uploads/760/QKACW9Z5AS7Q.png Remember, the "Side-Slide" responsive menu does …
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Well, if you do not want to display that colorful stripe on desktop, then you have to edit it for mobile only, by adding the strip above + section background color for that text. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hello, Please go to the "Export/Import" tab https://forum.muffingroup.com/betheme/uploads/666/8C2LAW3YV68U.png There you will find it https://forum.muffingroup.com/betheme/uploads/448/NTUXFRQBUSQ0.png thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hello, Can you check, on the latest version, if variables starts to work when all of the plugins will be disabled (leave WooCommerce enabled only), and cache will be cleared? Thanks
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Hi, You can install the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Please make sure that the page is not under maintenance be…
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Hello, I strongly suggest to study the Mozilla specificity tutorial, it will explain you everything about the CSS priority https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity With these tips, you will be able to overwrite the !important rul…
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Sadly, it will not be possible. The CSS code cannot move the HTML elements between their childrens/siblings/parents, it can only style it. You would have to edit the theme files or contact some webdeveloper and ask him about some JS script, but you …
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Hello Scott, We are not able to rollback it, we do not have any system to do that. All that we can suggest is to contact your hosting provider, and ask him about restoring the backup from 24H, it's the only way to restore it. thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hello, What is your PHP Version? Also, can you test if the same happen when all of the plugins are disabled? thanks