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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in Accessibility Tab - Theme Options - Enable not possible Comment by Phil 7:28AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cannot change background color on mobile. Comment by Phil 7:28AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile Formatting Comment by Phil 7:28AM
  • The portfolio page should be assigned in the theme options to prevent any other issues, so leaving it blank is not recommended. Best regards
    in Portfolio grid to filter by name/Title Comment by Phil 7:28AM
  • There was a bug in the theme files. We have corrected it, and it will be included in the upcoming update. Best regards
    in BeBuilder editor shows only “Column” and no editable fields after BeTheme update Comment by Phil 7:28AM
  • Hi, You can read about images in the following article: https://support.muffingroup.com/faq/can-i-use-stock-images-from-pre-built-website/ Regarding this paricular demo, you can find licenses here: https://unsplash.com/photos/qfp4-Ud6Fyg https://uns…
    in Prebuild Websites Comment by Phil 7:28AM
  • Hi, Please edit this translated shop page, and check if the sidebar is assigned to it in the Page options. Best regards
    in Sidebar non showing on translated shop page Comment by Phil 7:28AM
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum discussion. Send…
    in Mobile menu Comment by Phil May 29
  • The unclosed bracket for border color in the first section options was the culprit: https://forum.muffingroup.com/betheme/uploads/675/VM4P65JKBJZ2.png I have removed it, and it works correctly now. Best regards
    in The site looks fine in the backend but is rendering broken on the front end Comment by Phil May 29
  • How about BeBuilder visibility? Is it set to be visible for you? https://forum.muffingroup.com/betheme/uploads/728/66FL606VVDQ9.png If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the rig…
    in Templete Menu does not work Comment by Phil May 29
  • Hi, Yes, Google will index your website normally. By the way, you can access YOAST from BeBuilder: https://forum.muffingroup.com/betheme/uploads/709/YYGIYRUPDNYS.png If you do not see it, ensure that your Betheme is up to date. Best regards
    in BeBuilder blog - Google index Comment by Phil May 29
  • Is this second page a portfolio archive page as well? Filters work on archive pages, and when used on a regular page, they will always redirect to the archive page. You might need to create a category instead of a regular page, and then create a tem…
    in Portfolio grid to filter by name/Title Comment by Phil May 29
  • We have corrected it on your website. Please check it out now. Best regards
    in BeBuilder editor shows only “Column” and no editable fields after BeTheme update Comment by Phil May 29
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in Visualization problem with different browser Comment by Phil May 29
  • Hi, See the following article: https://support.muffingroup.com/faq/what-does-the-outdated-woocommerce-template-message-really-mean-2939/ Thanks
    in Compatibility issues. Comment by Phil May 29
  • It looks like you have templates disabled in theme options. Go to Betheme -> Theme options -> Global -> Advanced, and ensure that templates are checked: https://forum.muffingroup.com/betheme/uploads/121/LT51TGU98AWQ.png Best regards
    in Templete Menu does not work Comment by Phil May 29
  • Hi, These should be automatically translated by WooCommerce. What language have you set in the WP settings and for the user? Best regards
    in Translation Comment by Phil May 29
  • Please check it out. We purged the cache a couple of times, and it worked. Best regards
    in Unable to edit with Bebuilder Comment by Phil May 29
  • Please check it out now. In Query Loops, we added the following option and enabled it for you: https://forum.muffingroup.com/betheme/uploads/001/S3BLPKBD9WRH.png Best regards
    in Slider with Query Loop height change Comment by Phil May 29
  • In a new message, you did not attach WP access as I asked. Please send a message with all required information. Thanks
    in Slider with Query Loop height change Comment by Phil May 28
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Pleas also tell me from what v…
    in BeBuilder editor shows only “Column” and no editable fields after BeTheme update Comment by Phil May 28
  • Please go to Betheme -> Theme options -> Responsive -> General, switch Content overflow option to Disable, and check it out then. https://forum.muffingroup.com/betheme/uploads/616/B889CCEWEG79.png Best regards
    in Sticky Wraps on Mobile Comment by Phil May 28
  • Hi, I am happy to see that you managed to solve it. Can you tell me what the problem was, please? Thanks
    in SOS Problem with update Comment by Phil May 28
  • Did you correct that? I can see that it displays correctly now, and the URL is correct. Best regards
    in header image not loading after updates Comment by Phil May 28
  • Hi, Do you use any caching plugins or tools? Do you purge the cache after updates? I can see that background image url points to another domain: https://forum.muffingroup.com/betheme/uploads/733/PEN4803TW5JQ.png Is that how you set it up? It should …
    in header image not loading after updates Comment by Phil May 28
  • Please open template settings: https://forum.muffingroup.com/betheme/uploads/952/FA8WD2IRXDRA.png and set this option: https://forum.muffingroup.com/betheme/uploads/441/WFUSURKCZISA.png Best regards
    in Mobile menu Comment by Phil May 28
  • I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Editing empty cart page Comment by Phil May 28
  • Hi, We provide this forum in English only. Rewrite your message in English please. Also always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when t…
    in Problem to thema Comment by Phil May 28
  • Sorry, it did not look like a question for me. There is no single legal or technical requirement for how long cookies should be stored; the duration depends strictly on their purpose. Technically, they can last for a single browser session or be set…
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil May 28
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this fo…
    in Error: There is nothing to show here. No active slides found Comment by Phil May 28
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