Phil
Phil
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- Phil
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We will have to do a further investigation into that. Please, send us your FTP access like previously through the contact form. Remember to attach a link to this forum discussion. Best regards
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Please, try to add !important property to the position attribute. You can also try using the .mfn-rev-slider class instead. .mfn-rev-slider{ position: fixed!important; } Best regards
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Hi, I have passed this issue to the dev team. For now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .mfn-header-login #rememberme{ pointer-events: auto!important; } Thanks
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Please, go to Betheme -> Theme options -> Healer & Subheader -> Header, and set the Height value to 140px. https://forum.muffingroup.com/betheme/uploads/398/RKM4ONS1OKYV.png Thanks
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@hql, Regarding the short description populated with the content from the regular description, unfortunately, we cannot separate it. As a workaround, I can suggest putting some empty character like space to the short description of products that do …
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The custom templates do not support custom tabs, unfortunately. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upd…
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Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option Show subheader on pages with Slider. https://forum.muffingroup.com/betheme/uploads/965/K7YJ21YPPIHE.png Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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I used the URL from your video: https://lifetimehearingservices.com/. You did not send the URL in the private message, or in this discussion. Best regards
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Add the same amount of padding you removed from the top to the bottom. So if you have 170px top and bottom padding, and want to have 20px at the top use the following: 20px 0 320px 0 Best regards
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We have checked the files, and we did not find anything that could cause it. Moreover, we activated a default theme, and the problem appeared there as well. In that case, you should contact WooCommerce support. Best regards
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Hi, The purchase code is not necessary, the link to your website is enough. ? Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo. https://forum.muffingroup.com/beth…
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I received your message when you send access to another discussion, but I did not notice you mentioned information about this topic. The problem is the custom CSS code you have in Appearance -> Customize. https://forum.muffingroup.com/betheme/upl…
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Please, create a new discussion, attach a link to your website, and explain what the problem is. Thanks
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I received your message and check your website. The padding you are talking about does not affect the content on your website. Please, check the following screenshots: https://forum.muffingroup.com/betheme/uploads/419/ABMLQJ0ZK1ET.png It neither aff…
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The parameter modestbranding=1, which you already used should remove the "youtube" label, the showinfo=0 will remove the title bar. But there is no option to hide the profile image. Best regards
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Hi, Open the menu options, and check the option Fold Submenus for the last 2 items to right. https://forum.muffingroup.com/betheme/uploads/351/Q8NK5VC4QHWV.png Thanks
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Hi, I can see an error about the mixed content in the browser console, causing the elements to be black. Check the following article, and there you will find how to resolve that: https://support.muffingroup.com/faq/bebuilder-content-different-from-f…
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Did you also activate it in Appearance -> Themes? https://forum.muffingroup.com/betheme/uploads/969/BM5PU9OIKME3.png If yes, and it is still not working, please, let me know. The most current version of Betheme is 26.4.0.8. You can check what is …
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Please, check the JS tab. Thanks
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Please, do not share your login credentials on the forum, as others can see it. If I will need them I will ask you to send them through a private message. The demo you mentioned does not use Slider Revolution. To achieve that, please, go to Betheme …
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Hi, We installed a new package on your website, and everything seems to work fine. Please, check that. Thanks
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We fixed the problems on your website. Please, check that. I left under construction enabled in the Theme options, so you can ensure that everything is working as expected. Best regards
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As I said in my previous message, this is how the Elementor works. It has a JS for sections with the stretch option enabled, making the boxed layout full width. You will notice the same behavior if you activate some other theme like Twenty Twenty. H…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also please, ensure that you have the newest version of Betheme installed. If th…
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That is right. You need to first register the license on the root domain, and then you will be able to use the same license key on the subdomains. Best regards
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Good to hear that you managed to find out what the problem was. If you have any other questions or issues, feel free to ask. Best regards
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Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and set the top padding to zero or some other low value. https://forum.muffingroup.com/betheme/uploads/005/EQZB9Q90JG37.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, do the following: deregister your license from the main domain, go to our license tool to ensure if the license is not still claimed; head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-you…