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Phil

Phil

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Phil
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  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to zero to get rid of the space on the top. https://forum.muffingroup.com/betheme/uploads/304/DH53ANDUZHPX.png However, the border i…
    in Image borders on shop catalog not showing on mobile. Comment by Phil September 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Issue with Padding & Max-Width CSS Comment by Phil September 2022
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Temporary 2nd installation Comment by Phil September 2022
  • I thought that you are talking about products set to private but in the private message, you mentioned products out of stock. At the moment there is no option to hide the products that are out of stock in the shop slider. We will add this to our to-…
    in Shop Slider showing hidden products Comment by Phil September 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I need to check your w…
    in View on mobile Comment by Phil September 2022
  • Edit the slider with the Slider Revolution, and there you will be able to modify it to add empty space at the top. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
    in fixed layout Comment by Phil September 2022
  • Hi, Can you tell how these tabs are added to the product? Did you use some WooCommerce plugin for that? Best regards
    in Custom Tabs don´t show images Comment by Phil September 2022
  • The autoplay is not working because modern browsers block it if the video is not muted. To have autoplay, you need to add the parameter mute=1. I can see that modestbranding=1 is working correctly. And for the loop, add the playlist parameter with t…
    in Youtube Video Comment by Phil September 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Change Product Pages Comment by Phil September 2022
  • In the theme options, you can already find settings for optimization. They are in the performance tab. https://forum.muffingroup.com/betheme/uploads/226/3PFDSKXXSK5A.png Also, please, check the following link. There you will find instructions about …
    in Side Cart (animated cart from right) not working properly Comment by Phil September 2022
  • Can we update the Betheme on your website to the newest version? We need it to properly fix your website. Best regards
    in Template Builder Wocommerce Comment by Phil September 2022
  • You had a custom layout set in Betheme -> Theme options -> Blog & Portfolio -> Blog, but you do not have any layout. https://forum.muffingroup.com/betheme/uploads/413/VBUQMG8UW10Q.png I have cleared it, and now it is working. Best rega…
    in Creating a blog header [or subheader?] Comment by Phil September 2022
  • Hi, You can create a simple slider, set the targets to Lightbox image, and put the link there. https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Then the video will be displayed in the lightbox after clicking on the imag…
    in Show slide video youtube Comment by Phil September 2022
  • Hi, 1) Please, go to Settings -> Reading, and set the Posts page there. https://forum.muffingroup.com/betheme/uploads/766/YJLUM7FSO44V.png The display is generated automatically based on the settings from Betheme -> Theme options -> Blog &a…
    in ECObe posts timeline Comment by Phil September 2022
  • Hi, Please, go to Betheme -> Theme options -> Performance, and use the Cache fonts local option. https://forum.muffingroup.com/betheme/uploads/542/14QEJKQHAVEY.png Moreover, you should use the local fonts for your slider: https://www.sliderrev…
    in Google Font API // Google Fonts are not GDPR compliant Comment by Phil September 2022
  • Hi, Please, edit the translated version of your header, and click on the update button. Then this header will be assigned to the language to which it belongs. Best regards
    in Translated product Header- and Footer template Comment by Phil September 2022
  • Sorry, but I do not understand. Can you expand your question, please? Best regards
    in Temeplates Comment by Phil September 2022
  • So the issue is gone? Is there anything else I can help you with? Best regards
    in There has been a critical error on this website. Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Youtube Video Comment by Phil September 2022
  • Hi, Great to hear that it is resolved. Please, let me know if I can help with anything else. Best regards
    in How to reduce space between WPML flags (resolved) Comment by Phil September 2022
  • You can use the media queries. https://support.muffingroup.com/how-to/how-to-customize-css-based-on-screen-size/ One CSS for the desktop display, and one for mobile. Best regards
    in Border radius map Comment by Phil September 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Creating a blog header [or subheader?] Comment by Phil September 2022
  • Hi, You can customize your product display with the custom template. Please, check the following video tutorial on how to do that: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Thanks
    in Change Product Pages Comment by Phil September 2022
  • 1) This image can be set up for a whole website in Betheme -> Theme Options -> SEO, by setting the Open Graph image. https://forum.muffingroup.com/betheme/uploads/184/8C51EGLQCNEO.png It can be also set for a particular page in the page optio…
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky menu Comment by Phil September 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Issue with Padding & Max-Width CSS Comment by Phil September 2022
  • That is great to hear that. If you have any other questions or problems, feel free to ask. Thanks
    in Burger menu - mobile menu - headache :) Comment by Phil September 2022
  • Hi, You can do the following things: 1) Go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max height & padding for Sticky Logo. https://forum.muffingroup.com/betheme/uploads/112/WP6AQCU72IKI.png 2) Change you…
    in Logo dimensions top Comment by Phil September 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if the slider shortcode is not placed there. https://forum.muffingroup.com/betheme/uploads/429/WU6434Z02M2Y.png Please, also go to the Page options, and check if th…
    in Slider Issues/Layer Slider Shortcode/Empty Slider Bar Comment by Phil September 2022
  • Can you attach a screenshot showing what you referring to, please? The element Additional information shows attributes and information you put in the Shipping tab for the product. https://forum.muffingroup.com/betheme/uploads/950/LCFN8CRDC2XX.png Th…
    in Product Tabs Comment by Phil September 2022
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