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Phil

Phil

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Phil
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  • 1) I have checked that, and the button appears for me. https://forum.muffingroup.com/betheme/uploads/697/1QWSIHXZQP76.png Did you try clearing the browser cache? 2) It should be fixed in the upcoming update. Best regards
    in Breadcrumbs issue Comment by Phil August 2022
  • Hi, It is used for some elements like Pricing Item, Counter, or Chart. Mostly it is used for numbers. https://forum.muffingroup.com/betheme/uploads/609/7BKVYIDPYWSS.png Best regards
    in Decorative setting - Fonts Comment by Phil August 2022
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can…
    in After update, maps don't show on frontend Comment by Phil August 2022
  • Hi, Please, open the wrap options containing these columns, go to Advanced -> Positioning, and in the Vertical align section, choose the Stretch columns option. https://forum.muffingroup.com/betheme/uploads/691/NXKAY8ENTPMD.png If this does not h…
    in Equal column height Comment by Phil August 2022
  • Please, go to Betheme -> Theme options -> Colors -> Header, and change the Top bar left background color. https://forum.muffingroup.com/betheme/uploads/106/ECK3IDKAF41U.png Thanks
    in changing menu background color Comment by Phil August 2022
  • Hi, 1) Do you want to change the color of one widget or all of them? 2) Please, open the options of the image above the triangle, go to Advanced -> Spacing, and set the bottom margin to zero. https://forum.muffingroup.com/betheme/uploads/609/QT2O…
    in Change the background color of the widget in the footer Comment by Phil August 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/219382#Comment_219382 Yes, that is right. https://forum.muffingroup.com/betheme/discussion/comment/219383#Comment_219383 Go to Appearance -> Menus, choose the menu where you want to add a l…
    in Header Builder - use local fonts Comment by Phil August 2022
  • Please, do not create duplicate discussions. 1) I have checked the video on Safari, and it is working correctly. 2) I also checked the section with the founder and did not see that extra text. https://forum.muffingroup.com/betheme/uploads/520/6JYA7H…
    in Safari Issues Comment by Phil August 2022
  • Hello, 1) There already is an option to have a description at the end of the category. Edit the category, and put it in the Bottom Content field. https://forum.muffingroup.com/betheme/uploads/735/J5M40BAKX4IE.png https://forum.muffingroup.com/bethem…
    in Options to move Product tag/category description Comment by Phil August 2022
  • I just received your dashboard, and indeed you had misconfigured the Mega Menu position. (I fixed it for you) I recommend checking the video tutorial if you have not done it before. Best regards
    in Sub menu error Comment by Phil August 2022
  • In the Video ID field, you did not put any ID for your posts. https://forum.muffingroup.com/betheme/uploads/337/IS1ICBY1K5H0.png Please, edit your posts, put the video ID there, and they will appear on the Blog Page. Thanks
    in Video Post Type Comment by Phil August 2022
  • You have still low max input time and max input vars values on your server. Only local values were increased, but the master ones are the ones that suppose to be increased. https://forum.muffingroup.com/betheme/uploads/231/L7HR0GCI2F1D.png Please, c…
    in Cannot update page - Editor taking very long or not load at all Comment by Phil August 2022
  • The problem is the WP Fastest Cache plugin. I deactivated it, and the problem was gone. https://forum.muffingroup.com/betheme/uploads/398/168GF4KZ7HLW.png Best regards
    in Show slider at top on mobile Comment by Phil August 2022
  • Hi, Did you copy this CSS from some file or put it there by hand? Thanks
    in Map advanced does not support multiline input Comment by Phil August 2022
  • Hi, Sorry, but your website has coming soon enabled, and I could not properly check that. Can you disable it for a while, please? Thanks
    in Safari Issues Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in changing menu background color Comment by Phil August 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in Header Builder 2.0 Template not working Comment by Phil August 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/271/9OOUV4LZ51E9.png We som…
    in How to delete "Buy Now" icon in SEO 3 Pre Built Website ? Comment by Phil August 2022
  • Great to hear that! If I can help you with anything else, please, let me know. Thanks
    in Sections DISAPPEARING into thin air Comment by Phil August 2022
  • In the Appearance -> Menus did you choose Automatic Mega Menu under the menu item? https://forum.muffingroup.com/betheme/uploads/688/L8IGJF99MJJ2.png Please, also check the following video tutorial: https://support.muffingroup.com/video-tutorial…
    in Can not display all the catagory Comment by Phil August 2022
  • Hi, I did not get your dashboard access from the person who manages emails yet. However, before that, please, edit that Mega Menu, which goes out of frames, and check if the Mega Menu on the left has its position set to left, and the Mega Menu on th…
    in Sub menu error Comment by Phil August 2022
  • Hi, The Furniture Store uses a custom header created with Header Builder 2.0. If you want to change the logo, you need to edit this header. Check the following video tutorials showing how to use this tool: https://support.muffingroup.com/video-tutor…
    in Can't edit content in prebuild theme: Comment by Phil August 2022
  • It is added via custom CSS. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove the following line: https://forum.muffingroup.com/betheme/uploads/040/RYCXALNTWYQT.png Thanks
    in Change background color Comment by Phil August 2022
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
    in Shortcode of Clients Slider with 4 element in row Comment by Phil August 2022
  • Add this code as well: .section-post-related .col-3 .post-related{  width: 30%!important; } Thanks
    in Portfolio Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Colors -> Content, and change the Highlight Section background. https://forum.muffingroup.com/betheme/uploads/832/8RS1G8L9NU6K.png Thanks
    in Change background color Comment by Phil August 2022
  • I have checked that with the iPhone 12, and the display is correct for me. https://forum.muffingroup.com/betheme/uploads/416/49HKIRVRWSTH.png Please, clear your browser cache, and recheck it. You can have a different background for mobile display w…
    in Problem with header photos in iphone safari Comment by Phil August 2022
  • Some of your products have too small images. In the theme options, there is a setting to choose between 600px and 800px thumbnails size. https://forum.muffingroup.com/betheme/uploads/881/YSIH5CIJOW9D.png If the images have less than 600px in height,…
    in Woocommerce Product list images not cropping Comment by Phil August 2022
  • Please, try to set the Size to Contain in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/839/0T7E0GRP344D.png Thanks
    in Problem with header photos in iphone safari Comment by Phil August 2022
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