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Phil

Phil

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Phil
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  • Hi @vesindejan, Please, go to Betheme -> Theme options -> Shop -> Products list, change the Image width to 600px and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/024/OWOV5H2OPKDD.png Thanks
    in Single Product photo size Comment by Phil August 2022
  • Great to hear that you manage to resolve the problem. If I can help with anything else, please, let me know. Best regards
    in Not all products shown Comment by Phil August 2022
  • Please, try the following CSS code: .products li .image_frame img{    padding: 20px!important; } Thanks
    in UPDATE template: products no longer displayed! Comment by Phil August 2022
  • Open the Column element with these icons, copy any of them, and replace the icon with the one of your choice. https://forum.muffingroup.com/betheme/uploads/592/S3COLCIZ3GFC.png If you click on the shortcode you will be able to easily edit it, and ch…
    in Consultant 2 theme issues Comment by Phil August 2022
  • Hi, Do you mean the whole demo PSD file, or just images? If you mean images, you need to tell me the demo name, and I will send you links to them. If you want a PSD file of the whole pre-built website, please send this information privately thru the…
    in PSD files of theme's images Comment by Phil August 2022
  • Hi, Can you send me a screenshot showing this white space, please? I do not want to misunderstand you. Thanks
    in Footer section Comment by Phil August 2022
  • Hi, It is set as a Wrap background. Please open the wrap options, and go to Advanced -> Background. https://forum.muffingroup.com/betheme/uploads/440/8CONATKV7QQP.png https://forum.muffingroup.com/betheme/uploads/272/G43PSD4W5HDO.png Thanks
    in From where can change background image? Comment by Phil August 2022
  • Hi, I have checked that on my environment, and the shortcodes seem to work. Can you describe to me the steps you did to reproduce this issue? It would be best if you attach a screenshot showing that. Thanks
    in Shortcodes do not work in column widget when using the block builder Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Video Post Type Comment by Phil August 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Installing pre-built website leads to blank page Comment by Phil August 2022
  • Hi, Did you solve your problem? I have checked your website, and it seems that there are many more than 18 products. https://forum.muffingroup.com/betheme/uploads/935/EWB1D2I0AOE2.png On the category pages too: https://forum.muffingroup.com/betheme/…
    in Not all products shown Comment by Phil August 2022
  • Hey, If you do not see (on our license manager) your license key, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard). Register it again on your domain (through the BeTheme -> Dashboard) an…
    in Package could not be installed. The package contains no files Comment by Phil August 2022
  • Hi, What you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer.…
    in Add Customs Fields Comment by Phil August 2022
  • If you copied the CSS correctly, then it should work. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason…
    in change purple price filter Woocommerce Comment by Phil August 2022
  • Hi @vasylpostolovskyi, In that case, you should contact your hosting provider. They will be able to help you. Best regards
    in ICONS ARE GONE? [CORS SOLVED WITHIN .HTACCESS] Comment by Phil August 2022
  • We are still investigating it. I suggest checking our official changelog. When the issue will be resolved, will be mentioned there: https://support.muffingroup.com/changelog/ Best regards
    in Mobile menus and sub menus Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in When I try to edit the header I get an error Comment by Phil August 2022
  • Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://the…
    in Banner product Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Not responsive Comment by Phil August 2022
  • Hello, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set the height to zero. https://forum.muffingroup.com/betheme/uploads/310/76LKVO0PUHZQ.png Thanks
    in Show slider at top on mobile Comment by Phil August 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Global -> Image frame, and choose to Disable hover effect. https://forum.muffingroup.com/betheme/uploads/518/E8DD0FAH1OWL.png 2) Can you send a screenshot showing that too, please? I do not w…
    in Consultant 2 theme issues Comment by Phil August 2022
  • This link should immediately download the plugin package. Did you check the download folder? If it did not work, please, try with another browser. Thanks
    in Is the Post Title recognized as H1? Comment by Phil August 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and empty the fields for the action button. See here: https://forum.muffingroup.com/betheme/uploads/052/URFYCXN1WO…
    in Remove BUY NOW button on Menu bar Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in shop_catalog image non supported by WooCommerce v6.8.2 Comment by Phil August 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Icon Box | Different alignment of title and content possible? Comment by Phil August 2022
  • Hi, Yes, it is possible. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ This bar creation is mentioned in 0:50. Thanks
    in TopBar above top menu Comment by Phil August 2022
  • Hi, There is an error about the mixed content on your website. Please, check the following article saying how to resolve that: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
    in Image rounding is not displayed Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/219222#Comment_219222 We are still investigating it. https://forum.muffingroup.com/betheme/discussion/comment/219225#Comment_219225 Please send us FTP access privately thru the contact form ht…
    in Breadcrumbs issue Comment by Phil August 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in exporting issue Comment by Phil August 2022
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