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Phil

Phil

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Phil
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  • Hi, You have some HTML errors on your home page: https://forum.muffingroup.com/betheme/uploads/701/QMBGYCMTNAIU.png It means that some HTML tag is not closed or misplaced. Please check all places where you have HTML tags. Best regards
  • Hi, I am glad to see that you've found the culprit. If you have any further questions or concerns, please don't hesitate to ask. Best regards
  • Hi, What documentation do you refer to? Here is an example from our official website: https://muffingroup.com/betheme/elements/feature-box/ Maybe you want to use Story Box instead: https://muffingroup.com/betheme/elements/story-box/ Best regards
  • Hi, We do not have the feature as you showed in the video. As a workaround, you can use the Read More feature, but it is not the exact same thing. Anyway, see it on the following video tutorial: https://support.muffingroup.com/video-tutorials/read-m…
  • What you showed on your second screenshot is a pretty much Mega Menu, so I think that is related. Anyway, I am happy to see that you handled it. Best regards
  • Hi, Please add the background color for your section in your header. Best regards
  • You did not attach a link to the WP panel. Please send it. Thanks
  • Hi, It will be fixed in the next update. We will release it today. Best regards
  • You wrote beyond my working time thus I could not answer you. As I explained to you twice before, Betheme does not influence translations. Have you contacted WPML support as I previously suggested? Best regards
  • We have corrected it on your website. Please check it out. Best regards
  • You do not have header template translated: [removed by moderator] You must translate it and assign these templates as I described in my previous message. Best regards
  • Hi, Go to the Style tab of the Icon Box element, and in the Icon wrapper, you can adjust the image width: https://forum.muffingroup.com/betheme/uploads/966/JHS89QSZWXA8.png Best regards
  • First of all, you have section ID "lead" doubled: https://forum.muffingroup.com/betheme/uploads/829/TZJI8PXTJJ76.png You cannot have two sections with the same ID. https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids…
  • Please check it out now. I have done as described in this article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
  • Can you check it now, please? Thanks
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/889/7862G0P67DEY.png Best regards
  • Hi, I suggest using the Mega Menu builder for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Feel free if anything remains unclear after watching this video. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Recently, ThemeForest made some changes to the contact forms, and that might be the reason. However, you can use an image sharing service like https://prnt.sc/. Best regards
  • Hi, You can translate it in Betheme -> Theme options -> Translate -> Blog & Portfolio: https://forum.muffingroup.com/betheme/uploads/474/BCGS9O9AZQWP.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, I have entered your website and it does not seem to be under construction: https://forum.muffingroup.com/betheme/uploads/642/9XTLK8ENL7AK.png Did you handle this in the meantime? Best regards
  • 1) Yes, I made the translation for the about page, completed it, and done. 2) Indeed it is unusual, but translations are done by WPML, so you must contact their support to know what is wrong. 3) In the WP top bar, switch the language to another in w…
  • We have it on our to-do list and will be fixed in the upcoming updates. Best regards
    in Accessibility Comment by Phil July 2025
  • Hi, See the following article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
  • Hi, I am happy to see that you handled it. Anyway, please note that if the error comes directly from the plugin, you should contact the plugin author to resolve it. Best regards
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Do exactly what the message says. Please contact us through the contact form at https://themeforest.net/user/muffingroup#contact regarding this matter. Thanks
  • Here you go: http://themeforest.net/user/muffingroup#contact. Please remember to attach a link to this forum discussion. Thanks
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