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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Mobile menu doesnt work Comment by Phil August 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Decimal Product Quantity for WooCommerce Comment by Phil August 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in I can't add any to my pages Comment by Phil August 2022
  • Hi, In the advanced tab of the image element, you can add a negative left margin, so the image will move left. https://forum.muffingroup.com/betheme/uploads/456/8NDIUC3IK3ZM.png Thanks
    in Photo slightly to the left Comment by Phil August 2022
  • You can try to use the History to restore that. However, it stores a maximum of the last ten revisions. You can also check other tabs like Update or Revision. https://forum.muffingroup.com/betheme/uploads/859/CPCABBBPIYZ2.png Do you have an example …
    in page : portfolio setting Comment by Phil August 2022
  • If you would like to see it in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in WPML Comment by Phil August 2022
  • Hi, Sorry, but I quite do not understand. Can you explain it greater, please? Thanks
    in page : portfolio setting Comment by Phil August 2022
  • Hi, Please go to Betheme -> Theme options -> Sidebars, and enable the Sticky option there. https://forum.muffingroup.com/betheme/uploads/677/P6XK21JSTDVP.png Thanks
    in Sticky ads on sidebar Comment by Phil August 2022
  • Hi, While editing this page with Elementor, choose this text, choo Text display, and check if the color is not assigned with inline CSS there. https://forum.muffingroup.com/betheme/uploads/464/DQIPWVHQLW0P.png Thanks
    in trying to edit the color of text Comment by Phil August 2022
  • Hi, You would have o use, Header Builder. Please, check the following videos on how to use this tool: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Thanks
    in Menu Center Comment by Phil August 2022
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones from the official Wo…
    in Decimal Product Quantity for WooCommerce Comment by Phil August 2022
  • Hi, Sorry, but we do not handle server configuration. Please, contact your server administrator to resolve that. Thanks
    in Zipachive installed Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to insert html code Comment by Phil August 2022
  • Is there any error message? If yes, can you tell me what it says, please? If there is no message, please, open the browser developer tools, open the console, and check if there are any errors. Moreover, please, switch to some free theme, like Twenty…
    in How I use a .ttf font? Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Pages not showing/ loading although content in database Comment by Phil August 2022
  • As I said in my previous message, unfortunately, there is no option to achieve that, and you would have to use an external plugin. Best regards
    in Slide image in shop page Comment by Phil August 2022
  • You have low max input vars and max input time values. https://forum.muffingroup.com/betheme/uploads/909/D215EXHS1R6E.png Please, contact your hosting provider, and ask to increase them: max input time to at least 180s max input vars to at least 500…
    in Max page length? Comment by Phil August 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in Adding a new Template causes PHP Error and 404 site appears Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Disable Google Fonts Comment by Phil August 2022
  • You had the WordPress editor disabled in the Theme options. I have activated it back. https://forum.muffingroup.com/betheme/uploads/307/QOQQNK2XKAZ5.png Thanks
    in The Bebuilder blocks Classic and Gutenberg editor Comment by Phil August 2022
  • There is a possibility that they tried to resolve your problem, and modified this file. I cannot be sure but probably they are allowed to modify it. Please, add this to your .htaccess file: <IfModule mod_headers.c> Header set Access-Control…
    in Symbols are not displayed on individual pages Comment by Phil August 2022
  • Hi, Can you tell me what changes you made, and where? It would be best if you attach a screenshot showing that. Thanks
    in site edits Comment by Phil August 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in The theme won't stop erasing my content Comment by Phil August 2022
  • There is no option to achieve that with Betheme. You would have to use some WooCommerce plugin. Please, check the following link: https://woocommerce.com/products/ Best regards
    in Slide image in shop page Comment by Phil August 2022
  • You are using an old Icon Box element. Please, replace it with the new one. https://forum.muffingroup.com/betheme/uploads/032/C2EYKHDPSVZE.png Thanks
    in CSS class onli for 4 elements in the page Comment by Phil August 2022
  • Please, edit the menu element, go to the Style tab, open Submenu options, and set the right padding to 5px (or another small value of your choice). https://forum.muffingroup.com/betheme/uploads/166/RXTGIXOR1AY1.png Thanks
    in Betheme Header Builder 2.0 translation issue (using WPML) Comment by Phil August 2022
  • Hi, Please go to WP settings and check if the WP, and website URL are correct, like in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ If this will not help, please tell me what ve…
    in Adding a new Template causes PHP Error and 404 site appears Comment by Phil August 2022
  • Hi, Can you tell me the name of this plugin, and send a link to it, please? Thanks
    in Decimal Product Quantity for WooCommerce Comment by Phil August 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Disable Google Fonts Comment by Phil August 2022
  • The icons list is not showing because they are not working correctly. Sorry, but there is nothing much else to say about folder destination and its rights. We do not handle server configuration, so you should ask your server administrator. I also lo…
    in This is not the Icomoon zip file. Please try again Comment by Phil August 2022
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