Phil
Phil
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hi, There is a possibility that it comes from some plugin, like for example Slider Revolution. Please, disable your plugins, and check if the same thing happens. Thanks
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It is not a plugin, but an integral part of Betheme. You need to update Betheme to the newest version. Best regards
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I had redo it in my environment, and the same thing happened. I passed it to the dev team, and it will be fixed in the next update, which should be out tomorrow. Best regards
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You…
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The rights to this folder should the as WordPress requires, so 755. Yes, the folder where the icons go is \uploads\betheme\icons. Best regards
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Your server is misconfigured. Please, contact your server administrator, and show the following error messages: https://forum.muffingroup.com/betheme/uploads/288/CMA91BZRVF4D.png Best regards
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You have Betheme Custom Variations Swatches disabled in the Theme options. You need to enable them in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/385/Z945BRCOCAGM.png Thanks
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #mfn-header-template .sub-menu{ width: 260px!important; } .mfn-header-menu .mfn-menu-link .menu-label{ white-space: normal!important; } Than…
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Include category "All", and exclude categories called "Zitmeubelen" and "Bankjes en kinderstoelen". Thanks
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Hi, This part comes from the Slider Revolution plugin. To edit it you will have to use this tool. https://forum.muffingroup.com/betheme/uploads/696/E9AQW89D1YPJ.png Thanks
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Hi, To change the size of the images used in the portfolio/blog, please navigate to theme options -> blog & portfolio -> featured image. Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not cha…
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, If you use some SEO plugin, you will have to search its settings to set that image. If you are not using the SEO plugin, you can set that in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/903/8ONMX80H7XU9.pn…
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Please, use the Force Regenerate plugin again, and the images should be correct. Thanks
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Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
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Hi, There is no need to write custom CSS code for that. Almost every element now has a Style tab where you can adjust specific parts of it, and the icon box has the possibility to change the image size. https://forum.muffingroup.com/betheme/uploads/…
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In Betheme -> Theme options -> Shop -> Products list, you had selected option Images: Use external plugin for featured images, which was causing it. So I have switched it to default, and they appear. https://forum.muffingroup.com/betheme/up…
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Hi, I do not want to misunderstand you. Do you have any examples you can show, so I will be sure of what you want to achieve? Best regards
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Probably your member's plugins cause it. You should contact the plugin author and ask them about this problem. Best regards
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Hi, What @faktor1werbung says is correct (thanks!). Did you handle it? Best regards
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I noticed that there is no JS for moving the sidebar to the top at your staging site, so I added it. This JS is working, but because of recent changes, it hides under the content. To fix it I have added to the custom CSS section, a CSS that fixes it…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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The other way to achieve that is to use Header Builder 2.0, and assign the Header to the Shop. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, I can see that you are using the Header Builder. Edit your header, select the Sticky version, open the Section option go to Advanced -> Border, and you can set the border/box-shadow there. https://forum.muffingroup.com/betheme/uploads/603/LZV…
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Sorry, but I quite do not understand. Can you explain it in more detail, please? Thanks
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Your website is using HTTPS. https://forum.muffingroup.com/betheme/uploads/303/P0CJWFJ03LJZ.png https://forum.muffingroup.com/betheme/uploads/849/E7HZ2X7GOAN8.png Change the HTTP to HTTPS in the WP settings. Thanks