Phil
Phil
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- Phil
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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I can see that you used an image element for the icons, which has a custom width set to 250px by default. So I have changed it to inline width. https://forum.muffingroup.com/betheme/uploads/241/SBU0DRQ6EKLI.png However, I recommend using the Icon el…
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Sorry, but the login credentials you have sent are not working. Can you check them, please? Thanks
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1) You are using the deprecated setting for the border color. I have set it up again in the Style tab and it is working again. https://forum.muffingroup.com/betheme/uploads/004/N6TPW19KHUKX.png I have set it for the first element, so you can check h…
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You are welcome. Glad I could help. ? If you have other questions or problems, feel free to ask. Thanks
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Hi, This is a demo that was published long before the update with the Header and Footer builder, and that is why it does not have created templates. Please, check the following video tutorials about creating them: https://support.muffingroup.com/vid…
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The Split shop header style does not have an option to put a second menu on the right. On the right side you can have the shop icons, search icon, and Action button. To achieve such a display you can use the Header builder: https://support.muffingro…
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Please, try the following CSS code: .creative-menu-toggle:after{ content: 'MENU'; position: absolute; } Thanks
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Did you try the .htaccess solution, and disable the plugins? If not, please, try that. If yes, and it did not help, I recommend changing your hosting as they cannot handle something related to your server. Best regards
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You used two conditions that excluded each other. Include: Shop, will do the same as Include: Category - All. So when you exclude all categories, it conflicts with the include condition. If you set only one of these conditions, it will work. Best r…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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If you are checking your website with Google PageSpeed Insights you will find a summary of what is affecting your website most. Look at the following example: https://forum.muffingroup.com/betheme/uploads/622/I7UABYTJEAEF.png Best regards
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1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discus…
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Hey, This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
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I have fixed that. Please, check the images on your website. Thanks
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Hi, 1) Can you tell me where the title is repeating, please? 2) To get rid of the breadcrumbs, please, go to Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/373/YCB48D09FO1K.png…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, So did you handle it? Is there anything else I can help you with? Best regards
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Hi, Can you tell me what device did you use where it was not showing, please? Did you try clearing the browser cache? If not, please, do that, and check if it appears then. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, check the following link. There you will find instructions about how to improve your website score. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Also for the images, I recommend using the WEBP extension. Moreover, I…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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Hi, The second code can be placed in Betheme -> Theme options -> Global -> Hooks. https://forum.muffingroup.com/betheme/uploads/584/C53GA0EDE6OK.png Thanks
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Now it worked. It seems to be a Betheme issue. We will take a closer look at it, but now you can fix it by using the following CSS code: @media only screen and (min-width: 768px){ .header-shop-split.menuo-right #Top_bar .top_bar_right{ orde…
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Hello! Please, do not share your license key publicly on the forum. If we will need it, we will ask you to send it privately. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you wan…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but I do not understand. What "Unset" do you mean? Best regards