Phil
Phil
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- Phil
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Yes, other people will see it, and that is why I asked in my previous message to send it thorugh the contact form: https://forum.muffingroup.com/betheme/discussion/comment/277851#Comment_277851 Best regards
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Please check it out now. I logged in to your website, and used tool to Regenerate Local CSS: https://forum.muffingroup.com/betheme/uploads/311/EA7ARUA7THGX.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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I received your private message, but you did not attach a link to your website or host address to your FTP. Please send another message with complete information. Thanks
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Try the Plain Text element, with {content} dynamic data inside: https://forum.muffingroup.com/betheme/uploads/186/A4F2TGNM86RS.png Best regards
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Hi, We currently maintain BeBuilder Blocks Classic as a Legacy Module primarily to ensure continuity for our long-term users who are deeply accustomed to this specific workflow. Now, to ensure the smoothest and fastest editing experience, we are foc…
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Position for the header must be set to Fixed, and Sticky header must be disabled: https://forum.muffingroup.com/betheme/uploads/995/ZD4UN37QS0HL.png I have set it up for you, but some cache still holds the scripts for the sticky header. Best regards
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I received your private message, but I could not access your website: https://forum.muffingroup.com/betheme/uploads/988/XVMF3WLAI2B8.png Is it working for you? Best regards
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1) I am sorry, but I do not know what fade-out you refer to. Can you explain it in more detail, please? 2) Please check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muff…
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Hi, Did you try using the Product content element inside the product template? https://forum.muffingroup.com/betheme/uploads/215/Q5D9D4NO0WCD.png Best regards
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Unfortunately, I have not received anything yet. Did you attach a link to this forum discussion? If yes, and you did not get any response from us through email, then could you share your credentials here? I will remove them as soon as I notice them.…
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After disabling Jetpack, it also displays correctly. The header is not visible, because it has the following template assigned: https://forum.muffingroup.com/betheme/uploads/211/J9WMRT8SZO8C.png And this template was empty. I have opened it and rest…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) I was checking that when I was logged in to your website. If you notice any steps to reproduce that, please let me know. 2) The line is all the way to the bottom because your section has stretch option enabled. Do you want it to stop with the las…
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Hello, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Follow the steps from there and check if the problem persists. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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Some plugins require reloading the product page to properly add a product to the cart, so if you need this plugin on your website, then the AJAX option must remain disabled. Best regards
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I wanted to describe the steps along with screenshots, but I noticed that there is a bug in filters at the moment that prevents us from configuring this properly. Please send us the WordPress dashboard and FTP access privately through the contact fo…
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You have some custom CSS code that hides it. Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove your code one by one to see which is the culprit. Best regards
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That is a good suggestion. I will pass it on to the dev team. Best regards
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No, there is no option to remove it from there. It is a field for adjusting the order of the product view in a list. If you attach a link to your website, I can check if it can be hidden with a custom CSS code. Thanks
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Hi, Please do a test, and check if the same thing happens when you switch to another theme like Twenty Twenty-Five. When you do it, please let me know about the results. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ There you will find instructions on how to use ACF. Best regards
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All the previous messages I received from you looked like this: https://forum.muffingroup.com/betheme/uploads/118/N07SKS4W4Z52.png Anyway, it seems to work correctly now. During troubleshooting, we enabled WP debug, disabled plugins again, and after…