
Phil
Phil
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- Phil
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You had this option disabled: https://forum.muffingroup.com/betheme/uploads/736/BB1NB42DU8B7.png I have enabled it. Now you have to reupload your SVG files, and choose them again: https://forum.muffingroup.com/betheme/uploads/418/5C0I04JGP2QD.png ht…
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In your pop-up template, do not assign any conditions, just save it. Then choose it in the place I showed in my previous message. Best regards
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How about now? Best regards
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We have corrected it on your website. Please check it out. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Which plugins did you update exactly? Do you have any cache active on your website? Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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The placeholder on that video is also taken from YouTube, not the placeholder image you uploaded. https://forum.muffingroup.com/betheme/uploads/006/YAHFAOYVR5PY.png As I mentioned in my previous message, a placeholder image refers only to the HTML5 …
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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1) Without replicating the issue, it is impossible for us to indicate what could be triggering that. What did you do before it happened? 2) It is a standard Envato pricing and they do not offer discounts for that. Best regards
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent all the r…
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Please check it out now. Best regards
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1) That is how it was designed. If you suggest that settings should be disabled after reopening, we will consider implementing this feature. 2) The file responsible for it is placed in betheme/includes/gdpr2.php. Best regards
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Hi, Placeholder image refers only to HTML5 videos because YouTube videos have their own thumbnails. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please edit the product attribute you want to show on the products list, and ensure that you have "Show in loop?" option enabled: https://forum.muffingroup.com/betheme/uploads/629/KB4JV139RTR4.png https://forum.muffingroup.com/betheme/…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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For WP Rocket, you can use the settings file we included in the description of the following video tutorial: https://www.youtube.com/watch?v=rVsN5ajpgvs Best regards
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As I mentioned in my previous message, if your main page was done with Elementor, then BeBuilder will not work on it. Moreover, you should not mix two builders on one page, as it leads to unpredictable issues. If your page was done with Elementor an…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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There is no setting to make these options disabled by default. Best regards
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If you made your website with Elementor, then you cannot edit it with BeBuilder. As I know, it is not possible to customize it as you want with basic Elementor, but be sure, I suggest contacting the Elementor support. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/272246#Comment_272246 Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact a…
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You can do it with Quick View, which you already activated, but to show it, you must have Image Frame style that has icons, so you must choose one of these three: https://forum.muffingroup.com/betheme/uploads/569/VSOFBPYL7KS4.png Note that some WooC…
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Hi, Do you have the newest version of Betheme installed? Best regards
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Hi, Please explain your question in more detail. It would help if you attach screenshot showing what you refer to. Thanks
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Hi, Are you checking your website with a user who has language set to Bosnian or to the site language? Please attach a link to your website. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…