Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,434
- Last Active
- Roles
- Moderator
Comments
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Please edit your shop template and set the wrap with filters to be visible on the mobile view. See the responsive visibility part from that video: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Thanks
-
Your screenshot does not show the Betheme dashboard, but our license manager tool. Go to this domain: https://lightsteelblue-bee-912788.hostingersite.com/, open Betheme -> Dashboard, and deregister your license there. https://forum.muffingroup.co…
-
Hi, Please explain in more detail what you refer to. Thanks
-
Hi, You can use Query Loops for that. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
-
I have checked that, and I can see that the slider works correctly on your website: https://forum.muffingroup.com/betheme/uploads/988/U2IOWZSJLP9G.png https://forum.muffingroup.com/betheme/uploads/413/VEKTF067SLTG.png Did you handle it in the meanti…
-
Hi, We have tested the newest version of Betheme with the latest version of WordPress, and everything seems to work correctly, and we have not encountered any limitations. Of course, if we notice anything wrong or if anyone reports any crucial issue…
-
If Betheme was downloaded from https://themeforest.net/downloads, we guarantee that it has been verified and does not contain any security issues. The above messages may come from any source - possibly triggered by one of the plugins. Please indicat…
-
Indeed, we support this plugin, but we do not interfere with its functionalities. It would be best if you report this to the plugin authors. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
-
Where are you putting this exactly? Please attach a link to that page. Thanks
-
There is no option for that at the moment, but we have an idea how it could be resolved, and we are checking this. Best regards
-
We seem to correct this. Please check it out now. Best regards
-
Hi, 1) You can change the logo in Betheme -> Theme options -> Global -> Logo: https://forum.muffingroup.com/betheme/uploads/357/YRLNO527SFDJ.png 2) What you are referring to is the action button. Please see the following article about it: h…
-
Please check it out now. The dynamic data that should be used are: {postmeta:_EventStartDate} and {postmeta:_EventEndDate}. Best regards
-
Please check it out now. It displays correctly at the moment for my iPhone 12. I have disabled and activated the following option in W3 Total Cache: https://forum.muffingroup.com/betheme/uploads/140/TARAOED9VE3Q.png Best regards
-
Hi, Did you assign this popup to that page or to the Entire site in the popup template? Page options: https://forum.muffingroup.com/betheme/uploads/257/INL0G2BMYYEQ.png Popup template: https://forum.muffingroup.com/betheme/uploads/837/XQ829L1K36VR.p…
-
Hi, Go to Betheme -> Theme options -> Header & Subheader -> Subheader and check the option to Hide the Subheader: https://forum.muffingroup.com/betheme/uploads/712/QXMNVNNSJTT7.png Best regards
-
Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
As I mentioned in my previous message, there are no demos made with WPBakery, even the oldest ones. We support this plugin, but we do not use it for pre-built websites. Best regards
-
Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
-
No worries, mistakes happen and sometimes in pairs, just like now. 😅 New credentials you sent do not work either: https://forum.muffingroup.com/betheme/uploads/437/BO42CHE4N52T.png Please check that. Thanks
-
Sure thing. I am waiting for an update from you. Best regards
-
Sorry, but we have not received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you have not received any message from us, please resend your login credentials. Be sure to send all the r…
-
It means that the theme is not a culprit. If you used a plugin for registration, please contact the plugin author. Thanks
-
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
-
I received your private message, but the FTP credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/569/7QC272TK8KQI.png Are you sure that they are correct? Best regards
-
Hi, Please deregister your license from the staging domain through Betheme -> Dashboard. Best regards