Phil
Phil
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- Phil
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I checked the page from your video, and the columns have a custom height set before turning it back to default: https://forum.muffingroup.com/betheme/uploads/807/HXVP8DJVQZ5F.png Removing this value and switching back to the default helps. Do you re…
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Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ If these tips do not help, I suggest getting rid of Slider Rev…
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I have removed the link to your website from this topic. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Use the following CSS code: .mcb-item-image-inner .image_frame .image_wrapper img{ filter: grayscale(1); transition-duration: .3s; } .mcb-item-image-inner .image_frame .image_wrapper:hover img{ filter: grayscale(0); } Put it in Betheme -> Them…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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The new credentials you sent work, and I have corrected them on your website. Please check it out. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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1) The checkout page should be selected in the Woo settings. https://forum.muffingroup.com/betheme/uploads/682/0G5IHW63EIPZ.png 2) Shortcode shows a pre-defined checkout layout. To adjust it viaully in BeBuilder you should use template: https://supp…
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. …
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It is common that cache changes are visible only in the admin. That is why it is crucial to purge the cache (when you have it active) after making changes. Best regards
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I understand your point. However, as I’ve tried to explain in my previous messages, screenshots alone don’t provide enough information to diagnose the issue accurately — they’re simply too vague. It’s a bit like telling a mechanic your car doesn’t w…
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This part is not product template: https://forum.muffingroup.com/betheme/uploads/437/FRLDRL6VA0B8.png It is product content. You have edited the product content only for the first product, but not for the second: https://forum.muffingroup.com/bethem…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This page: https://www.atico.cr/works/vindi-monthly-creative-content/ It is a portfolio page. The white space at the top appears because that is where the portfolio navigation appears. Please go to Betheme -> Theme options -> Global -> …
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Hi, When you create a slider, go to Layout settings and change the sizing to Full-Screen: https://forum.muffingroup.com/betheme/uploads/070/39CFT2ZXMBWO.png Then create a new page with BeBuilder, add the Slider Plugin element to it and choose this s…
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Check the last link I sent in my previous message. Moreover, as I mentioned in my previous message, modern browsers do not allow videos to autoplay if they are not muted. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, I am almost certain that some cache on your website causes it. If you have any caching plugin, purge the cache from it, and check if the icons appear correctly. If you do not have any plugins, you might have some server cache, and regarding this…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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First of all, we do not support the plugin you mentioned. We do not know how it works, and we did not test it with our theme. I am a support member, and I perfectly know how posts are constructed, but regular posts created in Be do not have such sp…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Did you reassign the position of these boxes? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please try the tips mentioned in the following article and check if the problem persists: https://support.muffingroup.com/faq/troubleshoot-guide/ Thanks
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I believe it is not so hard to implement, but we have other and more urgent stuff to finish first. Anyway, it will be added sooner or later. Best regards