Phil
Phil
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- Phil
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Hi, Header and Footer builders in Elementor are available in the Pro version only, so if you want to use them, you must purchase Elementor Pro. Moreover, if you want to use the Elementor Pro header template, you should contact Elementor support rega…
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Hi, I do not recognise this template, unfortunately. What's more, it looks more like a custom project, which is not based on any of our pre-built websites. Best regards
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Hi, Go to Betheme -> Theme options -> Global -> Logo, and try to change it there: https://forum.muffingroup.com/betheme/uploads/982/ZQO19TTCNW8Z.png If your logo is a SVG file, change the SVG logo width option. Best regards
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Hi, Please open the sidebar template settings, and there you can find an option to show close button. https://forum.muffingroup.com/betheme/uploads/633/WF85K9SYLCUI.png When you activate it, you can find styling options a little lower. https://forum…
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Hello, Please, head to the following link, and check if you have your SSL certificate set correctly on your website. https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/ Also, I suggest contacting your hostin…
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We have corrected it on your website. I was almost right, as there were images assigned to these two posts, but nonexistent images. That is why you did not see them assigned there. We have corrected the files to fix that, and we will implement a fix…
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Hi, I am happy to see that you handled it. Can I help you with anything else? Best regards
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Hi, You can hide it in the Responsive options of this element: https://forum.muffingroup.com/betheme/uploads/302/6ZDBS412UHPS.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
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I received your private message, but the WP user you sent access to does not have admin rights. Also, the FTP credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/993/Z8Y9BH1TORFU.png Please change user privileges and ensu…
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Do these two articles have a featured image assigned? https://forum.muffingroup.com/betheme/uploads/900/TRBGF684ALAM.png Please edit them and check it here: https://forum.muffingroup.com/betheme/uploads/103/6QPI3Y07CL5X.png Best regards
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As you might notice in my video, I refreshed the page multiple times. I rechecked it now, and I still had no luck reproducing your problem. Are there any extra steps you take when it happens? Best regards
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I am happy I could help. Best regards
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Hi, Options for the Action button are placed in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/754/D12DN2CUAKWA.png Styles can be adjusted in Betheme -> Theme options -> Glo…
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Hi, Please leave all your suggestions in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, You want the title to be displayed under the header, right? Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and ensure that you do not have Subheader hidden. These two options cannot be checked: https://for…
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The color picker palette is for setting the color picker palette, as the name suggests. As a result, you can quickly access assigned colors anywhere in Betheme and easily assign them. I still do not understand what you would like to do with that. B…
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You mean the slider made with Slider Revolution, right? Please try to do as described in the following article, and check if the problem persists: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please edit your sidebar and in menu options change Submenu visibility to Toggled: https://forum.muffingroup.com/betheme/uploads/352/556T1RI6QO3E.png Best regards
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Please ensure that no cache is enabled on your server. Best regards
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Sorry for the late response, but this fix took us a little longer. Please check your website now. Thanks
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We have discussed possible approaches on that, and unfortunately, we did not find any suitable solution to implement such a feature in Betheme. Best regards
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As always, I am happy that I could help. Best regards
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You set the Scroll visibility to Hide in the English header, but not to the Afrikaans one. https://forum.muffingroup.com/betheme/uploads/671/EUY6W7SZOV8Q.png https://forum.muffingroup.com/betheme/uploads/920/7W7FXM4PYLVQ.png Anyway, you set it to th…
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I do not see this gap in any case you described. https://forum.muffingroup.com/betheme/uploads/388/0AT1K4V21SXQ.png https://forum.muffingroup.com/betheme/uploads/854/RNLAKX65HECL.png Anyway, you can add a negative margin to the section. https://foru…
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I am happy to see that. Please let us know if you have any other questions or problems. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
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I am still not able to reproduce that. See my screen record: https://forum.muffingroup.com/betheme/uploads/077/3IXG4K7MEWRF.zip Am I doing something wrong? Best regards