Phil
Phil
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- Phil
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You have Body offset set to Yes: https://forum.muffingroup.com/betheme/uploads/685/KBWW0XLYYYKB.png It should be set to No. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Sorry, but I do not understand. Can you explain that in more detail, please? Did you contact the hosting provider? If yes, what was their answer? Best regards
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Hi, It seems that your server causes it. Please contact your hosting provider and ask about the following errors from the browser console: https://forum.muffingroup.com/betheme/uploads/347/QIUERRCS7VJU.png Thanks
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We checked the backup you sent, and this database is corrupted. Can you please send us access to the database https://agriturismodifiore.it? Thanks
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I received your private message, but you did not attach credentials to the WP dashboard. Also, the FTP access does not work: https://forum.muffingroup.com/betheme/uploads/284/YZENOAJBGA29.png Please resend it, but ensure that all data are complete a…
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Please use the following CSS code: .mfn-sidemenu-tmpl .menu-item-has-children:hover .sub-menu{ display: block!important; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. But again, please note that mobile devices …
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You do not have to use Elementor Pro. As I mentioned earlier, the Shop element takes its content from the products. When you edit products, they will change there. https://forum.muffingroup.com/betheme/uploads/126/W0DNZCZAUVX2.png Also, it only disp…
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2) Setting a negative margin is useful when you want to overlap content. We have a video about it: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ If you want to reduce the space between the price and text b…
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Hi, It seems that your server does not have the gzdecode function active. Please get in touch with your hosting provider and ask to activate it, and then try again. Thanks
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Hi, 1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, ensure that you have installed the newest version of Betheme. 2) You c…
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In the Query Loop settings, scroll to the Pagination settings and change it to Load More: https://forum.muffingroup.com/betheme/uploads/319/NGV3F7S1M6LO.png Best regards
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You can update WP and plugins, but if you have Betheme update pending, please wait with an update as this fix will be included in the upcoming one. We will mention this fix in our changelog: https://support.muffingroup.com/changelog/ Best regards
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Hi, Your header must be in Absolute or Fixed position with no Body offset: https://forum.muffingroup.com/betheme/uploads/817/T1E9SEVBOPV9.png Also, your section cannot have any background assigned to it: https://forum.muffingroup.com/betheme/uploads…
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Reveal the Menu tab in the Style and adjust the typography: https://forum.muffingroup.com/betheme/uploads/976/ATHAUK5C9XR8.png Best regards
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Hi, Please edit the menu element, and under the Style tab, adjust the submenu width: https://forum.muffingroup.com/betheme/uploads/758/6VELAWKOJDDT.png Best regards
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As I mentioned in my previous message, you should contact Elementor support regarding this. Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> General, and check an option Wishlist button: In image frame. https://forum.muffingroup.com/betheme/uploads/314/AHM1PTJCRRNG.png Best regards
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Hi, There is no such element in the custom template. As a workaround, you can use the Tag Cloud element: https://forum.muffingroup.com/betheme/uploads/072/HNJE5N5L7HZM.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. You can also go to WooCommerce -> Settings -> Products, uncheck the AJ…
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Hi, Elementor tabs do not seem to support JS content, and the Before/After element uses JS. But we cannot guarantee that. Please get in touch with Elementor support regarding this. Best regards
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Yes, I know, but how do you want to hover on mobile? On mobiles, there are only taps equal to desktop clicks. Best regards
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1) I believe that will be the best solution for that. 2) I will try to explain that with the colors. Here you can wrap with an orange background and a column text element with a green background: https://forum.muffingroup.com/betheme/uploads/534/2HM…
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We made corrections on your website. Please check it out and confirm if everything works properly. Best regards
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The only option would be cloning the whole website with the Duplicator plugin. https://wordpress.org/plugins/duplicator/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Do you mean hover on mobile? How do you want to achieve hover on mobile. There is no mouse on the phones, so I quite do not understand what you need to achieve. Best regards
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My sincere apologies; you are right that we checked that while not logged in. We are checking that. Best regards
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Elementor is not our builder, so if you have struggles with using this builder, I recommend contacting their support instead. Also I quite do not understand what you mean by "unlock" but this is a pre-defined element with its own coded lay…