Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hi, If the theme update does not work, and you cannot deregister the license key through Betheme -> Dashboard, it could mean that this website uses a pirated version of our theme. Please download a fresh betheme package from ThemeForest, replace …
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Sorry, but I do not understand. Please explain that in more detail. Thanks
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Hi, The banner box element does not have a zoom-in feature for the text. Can you record a video from BeBuilder showing that, please? Thanks
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Hi, Please try the tips from the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ When you do that, let me know about the results. Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/274686#Comment_274686 Did you disable your plugins as well? https://forum.muffingroup.com/betheme/discussion/comment/274687#Comment_274687 Explain what is happening just like you did in the fi…
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Hi, 1) Sorry, but I do not quite understand, and I am not sure what you want us to do. If you would be so kind as to elaborate on that. 2) Please attach a screenshot showing the error message you get. Thanks
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Hi, Please do not share your license key here on the forum, as others can see it. Can you tell me the domain name you want to register your license key under? Best regards
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You are welcome. If you have any other questions, feel free to ask. Best regards
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You can find our video tutorials here: https://support.muffingroup.com/video-tutorials/ Best regards
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Hi, The theme doesn’t modify or override the filtering logic of those plugins, so spam shouldn’t be able to bypass them simply because of a theme change. If spam is getting through despite reCAPTCHA v3, Akismet, and a honeypot being enabled, it usua…
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Hi, This is a WooCommerce feature, so you should contact WooCommerce support regarding this. Best regards
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You have an extremely low max input vars value set on your server: https://forum.muffingroup.com/betheme/uploads/382/D45MEDBEF7ZU.png We are almost sure that it is the culprit. Please contact your hosting provider and ask to increase it to the recom…
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Hi, Go to Betheme -> Theme options -> Blog & Portfolio -> General, and set to hide the love box: https://forum.muffingroup.com/betheme/uploads/824/NCYI5U2J7F1N.png Best regards
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1) You did not set the dynamic data in your Query Loop: https://forum.muffingroup.com/betheme/uploads/841/6E8S2HACB8OJ.png It should be like this: https://forum.muffingroup.com/betheme/uploads/728/MH5I9RM2YC3B.png 2) Did you edit the sticky version …
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Hi, There is no option to achieve that. Best regards
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I can see that you have an ancient version of Betheme installed. Please update it, and check if the problem persists. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I am glad I could help. Please do not hesitate to contact me if you have any other questions. Best regards
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I received your private message, but you did not attach a link to your website anywhere, so I could not check that. Please send a link to your website. Thanks
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As always, I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, I am glad that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Set it to all archives. Best regards
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I have activated the Twenty Twenty-One theme, and the same thing happens: https://forum.muffingroup.com/betheme/uploads/050/LRO4UEY03445.png It means that Betheme is not the culprit, and your hosting provider was wrong. Please reinstall WordPress an…
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Hi, There is no option to add "X" to the mega menu. However, you can use the Sidebar menu template instead. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, Please check if you did not hide the section (the one that is displayed on desktop) with the responsive visibility on the tablet. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Hi, If your shop page is set to private, change it to published, and check the template then. Best regards
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Hi, You can check if it is related to the theme when you temporarily switch to another theme like Twenty Twenty-Five. Moreover, you can see if problem persists when you disable your plugins. Best regards
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It is not a placeholder. This demo initially had reviews assigned to the products, and it seems that during the import they are assigned to products properly. If you add a new product instead of editing existing ones, it reviews will not appear. Be…