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Phil

Phil

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Phil
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  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, check the following link. There you will find instructions about how to impro…
    in Mobile Not Rendering Properly Comment by Phil October 14
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The submenu-arrows don't work correctly Comment by Phil October 14
  • Sorry, but you sent an incomplete message. You did not attach your license key. Please send another message with all necessary information. Thanks
    in key Comment by Phil October 14
  • See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
    in Paintshop Template Archive Comment by Phil October 13
  • You can hide them in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/292/VWDGLHIAV1ZR.png About the CPT creation, see the following video tutorial: https://support.muffingroup.com/video-tutorial…
    in disabling content type created by BETheme Comment by Phil October 13
  • Hi, Did you purge the cache after performing changes in your footer? Best regards
    in Footer Background Color Issue Comment by Phil October 13
  • Hi, Please explain your issue in more detail. Thanks
    in Mobile Not Rendering Properly Comment by Phil October 13
  • You can try to achieve that by replicating the slider with the Query Loop: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Slider Comment by Phil October 13
  • Hi, Go to the Advanced tab of the Image element, and set the ScaleX and ScaleY in the Transform tab for the hover state: https://forum.muffingroup.com/betheme/uploads/465/U85KZV71E8NC.png Best regards
    in Image Hover Effect Adjustment Comment by Phil October 13
  • Hi, You must use the sidebar menu builder to recreate "Overlay | 1 level menu". https://support.muffingroup.com/video-tutorials/how-to-create-a-full-screen-menu-in-wordpress-2/ Best regards
    in Template Header Burger Menu Comment by Phil October 13
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeBuilder demos not displaying full width after import Comment by Phil October 13
  • Hi, Please provide more details. Do you want to assign it to the header, to the sidebar, somewhere else? Best regards
    in Paintshop Template Archive Comment by Phil October 13
  • Hi, Edit this page, and check if the appropriate contact from is assigned there. Best regards
    in critical issue in contact form with WPML Comment by Phil October 13
  • Hi, Open the Description tab and remove the subtitle from there: https://forum.muffingroup.com/betheme/uploads/696/JISFBCAOIJJ5.png Best regards
    in How can i remove this is the subtitle text? Comment by Phil October 13
  • Hi, You can do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Best regards
    in POP UP ACTIONS IN SLIDER REVOLUTION Comment by Phil October 13
  • Hi, No, there is no option for that, unfortunately. Best regards
    in ACF field inside QueryLoop items class or id Comment by Phil October 13
  • Hi, Please do as described in the following article, and check if the problem persists: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in DIFFERENT STYLE IN TEMPLATE Comment by Phil October 13
  • Hi, You must use the Icon element, and choose its type to Search. Best regards
    in Search Icon Instead of Search Field Comment by Phil October 13
  • Please go to Betheme -> Tools, and use the option to Regenerate local CSS: https://forum.muffingroup.com/betheme/uploads/860/SHO7NPVV1OJA.png If this will not help, please send us the WordPress dashboard and FTP access privately through the conta…
    in WPML multiple errors Comment by Phil October 13
  • So save a revision of this page in Elementor, and remove sections one by one. I mean the section before the one that has anchor link. With every section removed, check if the problem with the scroll persists. Thanks to that, it will help indicate if…
    in Smooth scroll issue on internal links with “/#section” anchors Comment by Phil October 13
  • Hi, Sorry, but I do not know what you refer to. Please explain that in more detail. Thanks
    in disabling content type created by BETheme Comment by Phil October 13
  • Hi, There is no option to create two pages, but on the same page, you can create two sections: one for desktop and one for mobile, using the responsive visibility options. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuild…
    in Different pages for mobile Comment by Phil October 13
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard access and you…
    in key Comment by Phil October 13
  • Hello, Sorry, but the link you sent is not working: https://forum.muffingroup.com/betheme/uploads/600/MCXW0J5M2G5Y.png Are you sure that the URL is correct? Best regards
    in Installed Template (Business5) Looks Nothing Like the Preview Comment by Phil October 11
  • Hi, No, there is no official Chinese interface. However, you can prepare it according to your needs by using the POEdit: https://support.muffingroup.com/documentation/translation/#translation-poedit Best regards
    in Does BeBuilder have an official Chinese interface? Comment by Phil October 11
  • Hello, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
    in product page customization Comment by Phil October 11
  • Hi, Did you translate the header template, footer template, posts, etc.? If not, you must do it because without this, they will not appear in the second language. When you translate header and footer templates, you must edit them with BeBuilder and …
    in WPML multiple errors Comment by Phil October 11
  • Hi, 1) Please create a Sidebar Menu template and add the WPML switcher to it. Then assign this Sidebar to your header. https://forum.muffingroup.com/betheme/uploads/580/D2N1A2T61BI5.png With it you can also adjust all the colors. https://support.muf…
    in WPML in MAIN MENU AND FOOTER MENU Comment by Phil October 11
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Activated on internal URL, now not working on real URL Comment by Phil October 11
  • Edit the blog page and add an empty section at the top of it with a spacer element inside. Best regards
    in Menu doesn't show up on new Blog page Comment by Phil October 11
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