Phil
Phil
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- Phil
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See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Maybe it will shed some light on that. Best regards
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Hi, Please go to Betheme -> System status and check if your server meet theme requirements Also please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please send us the WordPress dashbo…
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Hello, 1, 2) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please go to Betheme -> Tools, and use CSS update option. 3) You c…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Product content displays only for the particular product, and the template is global for all products. If you edit the content of a product, e.g., "Product X," this content is visible only in the Product Content/Description area of this pr…
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The WordPress core is not yet fully optimized for PHP versions above 8.0, and many of its internal functions still rely on deprecated features, which is why these warnings appear. However, this is informational only and does not impact site function…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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What you edit here: https://forum.muffingroup.com/betheme/uploads/672/WFP5N5E0ZRAZ.png It is a product content. https://forum.muffingroup.com/betheme/uploads/662/NM5CKL1U7ESA.png It means that it will be displayed in there where you added the Produc…
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The entire section with menu is hidden for mobile view. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ It is the Responsive Visibility option. Best regards
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You can set both these buttons' widths to inline: https://forum.muffingroup.com/betheme/uploads/989/6IE34WSHE7SU.png Then in the wrap settings set the positioning where you want these elements to be placed: https://forum.muffingroup.com/betheme/uplo…
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Please see the following screen recording: https://forum.muffingroup.com/betheme/uploads/438/KRGRCZ2ORV1F.zip Did you do as I showed there? Best regards
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We have received your message and are checking what the reason could be. Best regards
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Thanks for the message, now I have everything I needed. In the Page options Custom CSS field, I added a temporary workaround for that issue: https://forum.muffingroup.com/betheme/uploads/103/YUS6RH3ZU3HD.png I passed it on to the dev team and we wil…
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Sorry, but login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/308/6CE89WLI2BUR.png The FTP does not work either: https://forum.muffingroup.com/betheme/uploads/156/EM6AQC4OG58Y.png Are you sure that they are cor…
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Please check it out. We used CSS Update option from Betheme -> Tools, and everything seems to be fine now. Best regards
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We have corrected it on your website. There is a product that was not assigned to any language, and the template tried to load it in the preview but could not find it. Best regards
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Hi, When you use the Export/Import feature in BeBuilder and want to move or copy content from one website to another, both websites should have the same version. In version 28.0 there was a big change in saving structure, and that is why it breaks w…
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It seems that this section has color set in deprecated settings: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ When you remove it, the one you set in the Advanced tab will show instead. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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In this situation: https://forum.muffingroup.com/betheme/uploads/051/K2TQM9GT6OK1.jpeg You can edit icon elements and reduce margins on the sides. The logo can be put into a separate section, and it should look better. Regarding having a completely …
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If after updates issue is not gone, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also you can see if the same thing happens when…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is a site width which you can change in Betheme -> Theme options -> Global -> General: https://forum.muffingroup.com/betheme/uploads/923/E9RE7HBBC7AY.png And for unrelated questions, it is better to create a separate topic. Thanks
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I do not handle refunds. Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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You can use any dummy email like "[email protected]". Thanks
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We are located in Poland, so could you whitelist it? Thanks
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When you edit a product with BeBuilder, you edit only its content, so the area that displays under the Description tab of the product. Best regards
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I have sent you a link to the supported plugins in the previous message. Anyway, I will resend it, and here is a list of them: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility https://forum.muffingroup.com/betheme/discuss…
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Hi, Do you mean the sticky navigation? If yes, it can be deactivated in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/541/65JMF9P48M9R.png Best regards