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Phil

Phil

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Phil
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  • For some reason, the tag "becustom" was the culprit and displayed this notice on your website. We changed its name to "becstm": https://forum.muffingroup.com/betheme/uploads/829/WR1Y82AXFX62.png Regarding this Instagram feed plug…
    in problem with plugins Comment by Phil April 2025
  • Hi, In the single post template there is no setting for that because templates are fully customizable and you should recreate this layout manually. https://forum.muffingroup.com/betheme/uploads/971/9ZRR3SFW2K3Q.png Best regards
    in intro header Comment by Phil April 2025
  • Hi, 1) I can see that your logo is SVG. Did you increase SVG logo width in Betheme -> Theme options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/577/B6LKPRARLNBX.png 2) Please go to Betheme -> Theme options -> Colo…
    in Logo size and menu colour Comment by Phil April 2025
  • So everything works fine now, and no further assistance is needed, right? Best regards
    in BeBuilder Data Updater not working and can't use Be Builder Comment by Phil April 2025
  • Sorry, I showed the wrong place on the screenshot. It is under the Container tab: https://forum.muffingroup.com/betheme/uploads/848/TEENT0997JAH.png Best regards
    in How do I centre product titles? Comment by Phil April 2025
  • Hi, See the following Video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
    in Edit portfolio template Comment by Phil April 2025
  • Please check screenshots from my first message. You must use the shortcode. Best regards
    in Builder and blockquote Comment by Phil April 2025
  • Did you use the Shop element for that? If yes, you can change the image ratio in Appearance -> Customize -> WooCommerce -> Product images: https://forum.muffingroup.com/betheme/uploads/757/7F3FP5QYFWZ0.png Best regards
    in Moving menu and WooCommerce shop icons Comment by Phil April 2025
  • Hi, These texts should be automatically translated by WooCommerce. If they are not, then you should contact Woo support regarding this problem. Best regards
    in Some checkout strings Comment by Phil April 2025
  • 1) Please edit your loop and under the style tab, set the Min height equal to the highest box: https://forum.muffingroup.com/betheme/uploads/605/H6PORQQGTMD6.png 2) There is no option to make your categories equal as they are made with Icon Box elem…
    in Equal height and size Comment by Phil April 2025
  • The dev team told me that it is hard to determine which update exactly could be the culprit, as we recently released many of them. So, unfortunately, I cannot tell you what exactly was the root cause, and you are the only one with such specific issu…
    in Problems with Padding in Betheme 28.0.x Comment by Phil April 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Lightbox link not working Comment by Phil April 2025
  • Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Best regards
    in Need instructions for creating the expanding menu in demo Comment by Phil April 2025
  • 1) The desktop menu is not visible either: https://forum.muffingroup.com/betheme/uploads/659/K2D84CWAE975.png https://forum.muffingroup.com/betheme/uploads/681/2QJK9TGYLMG0.png If you do not remember adding "display:none" to your menu, I w…
    in Hidden menu in smartphone cisualization Comment by Phil April 2025
  • You can edit this page, and change the template to Blank Page: https://forum.muffingroup.com/betheme/uploads/477/4PYFPMEG9KO1.png This option leaves only the content of the page visible and removes header and footer. Best regards
    in how to create a acknowledge page like pop up feature but open in page instead? Comment by Phil April 2025
  • Neither of the links you sent in the newest private message works: https://forum.muffingroup.com/betheme/uploads/701/ILHF18C3COVW.png https://forum.muffingroup.com/betheme/uploads/175/KBRE3EM7MX1Y.png Do you not have any regional restrictions? Best…
    in Issue with License Manager Comment by Phil April 2025
  • The login credentials you sent do not work. After inserting them, I am redirected to the home page, not to the WP dashboard. Does this user you created for us have admin rights? Also, you did not attach FTP credentials. Best regards
    in cache font Comment by Phil April 2025
  • There is an issue with the following file loading by your server: https://upickepodivnosti.cz/wp-content/themes/betheme/visual-builder/assets/js/scripts.js?ver=1745849288 https://forum.muffingroup.com/betheme/uploads/369/TELYJJZZNOFK.png Please cont…
    in BeBuilder is not loading Comment by Phil April 2025
  • Please check it out now. I enabled One Page options: https://forum.muffingroup.com/betheme/uploads/402/6P2KR3E3QQDC.png Without it, the anchor link will be highlighted if it is present on that page. Best regards
    in Two menu items in red font Comment by Phil April 2025
  • You have some cache enabled on the server, preventing us from checking this properly. Please disable server cache, and let us know when you do it. Thanks
    in BeBuilder Data Updater not working and can't use Be Builder Comment by Phil April 2025
  • Unfortunately, there is no option to change all WP editor blockquotes into the ones as you can see in the Medic 3 demo. You would have to manually replace them with the shortcode. Best regards
    in Builder and blockquote Comment by Phil April 2025
  • In that case, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach …
    in Map does not start Comment by Phil April 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in cache font Comment by Phil April 2025
  • If this issue happens again or you notice steps to reproduce that, please let me know and I will recheck that. Best regards
    in Unable to update one page after upgrade to Wordpress 6.8 and BeBuilder update to v28.0.5 Comment by Phil April 2025
  • Thanks, we got your FTP access and now we are checking what is wrong. Best regards
    in BeBuilder Data Updater not working and can't use Be Builder Comment by Phil April 2025
  • Hey, Please send us the WordPress dashboard access and license code for both of these websites privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the rea…
    in Site apparently registered on 2 different purchase codes Comment by Phil April 2025
  • Can you tell me what changes are do not work? I made a little test on the home page, and it works properly: https://forum.muffingroup.com/betheme/uploads/222/2W7EXLAXYGV7.png https://forum.muffingroup.com/betheme/uploads/823/8888GZZU22X5.png Thanks
    in Unable to update one page after upgrade to Wordpress 6.8 and BeBuilder update to v28.0.5 Comment by Phil April 2025
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Two menu items in red font Comment by Phil April 2025
  • It works correctly for me and that is why I asked for a link to your website. Did you disable your plugins and switch to the parent theme as I suggested in my previous message? If not, please do that, and check if the problem persists. If yes, pleas…
    in Offer slider thumb height overlapping next section Comment by Phil April 2025
  • You can change the Betheme style in Betheme -> Theme options -> Global -> General: https://forum.muffingroup.com/betheme/uploads/667/MYGG3U82A7WR.png If it does not affect your blockquote as you expected, please attach a link to your websit…
    in Builder and blockquote Comment by Phil April 2025
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