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Phil

Phil

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Phil
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  • That is why you should always ensure that you put HTML tags properly. 😉 I am glad I could help. Best regards
    in Last item in Menu is displayed incorrectly Comment by Phil August 9
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Image sizing Comment by Phil August 8
  • Do you refer only to the option "Add Media" in the Column Text element, and uploading and choosing mov files? Please describe it as detailed as you can. Thanks
    in Bug in most recent theme update? Comment by Phil August 8
  • I was right, it is from plugin we do not support: https://forum.muffingroup.com/betheme/uploads/969/VKCK3CONYRPM.png We support Elementor/Elementor PRO, but not all available extensions plugins to it. https://support.muffingroup.com/documentation/bu…
    in Breadcrumb slug issue on "Feature" page Comment by Phil August 8
  • In the Mega Menu, you have unclosed <b> tag: https://forum.muffingroup.com/betheme/uploads/167/C0KPOSS26154.png Edit this mega menu and correct that. Best regards
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
  • Hi, 1) There is no setting to show the brand image there unfortunately. Also, there is no workaround for that I can think of at the moment. 2) Brands can be hidden from this place with a custom CSS code. If you attach a link to your website, I can h…
    in How to add the brand image to the product page? Comment by Phil August 8
  • It is not related to the theme itself, because even though the standard plugin installation it does not work: https://forum.muffingroup.com/betheme/uploads/277/CQRR1H0J9R6I.png I suggest contacting your hosting provider regarding this, as it seems t…
    in Error License Comment by Phil August 8
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in Breadcrumb slug issue on "Feature" page Comment by Phil August 8
  • Hi, It seems that these breadcrumbs come from a plugin that we do not support. So you should contact the plugin author regarding this. Best regards
    in Breadcrumb slug issue on "Feature" page Comment by Phil August 8
  • Hi, This color is used in various places. Please start from Betheme -> Theme options -> Colors. When you change this color in all places, and something remains with it, please attach a screenshot showing it, and a link to your website, so I ca…
    in How t ochange color Comment by Phil August 8
  • I said to disable it, not enable it. Disable it, regenerate thumbnails, and recheck that. Best regards
    in Image sizing Comment by Phil August 8
  • Yes, it was corrected in the newest version (28.1.5). Best regards
    in Woocommerce store notice disapeared on 28.x.x update Comment by Phil August 8
  • Hi, You have <b> tag that is the culprit: https://forum.muffingroup.com/betheme/uploads/191/VSICIS5H2J6H.png Please check your menu in Appearance -> Menus, if you did not place it somewhere in your menu. If it is not there, check your heade…
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
  • Roboto is loaded by one of your plugins. To find which one it is, disable your plugins one by one. Best regards
    in Cache Google Fonts local Comment by Phil August 8
  • Hi, Please check if you do not have a blog template created. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ If so, either adjust it according to your needs or remove it to inherit the layout from the theme…
    in Issue with Blog page Comment by Phil August 8
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ There you will find a detailed description of how to customize your single product template. Best regards
    in Can't figure out how to make a WooCommerce shop page with all of my products Comment by Phil August 8
  • Hi, This message appears only in our license tool, but it is not for registering, but to managing already registered licenses. Please see the following link on how to properly register the license: https://support.muffingroup.com/documentation/insta…
    in License Issue Comment by Phil August 8
  • Hi, Please uncheck this option and see if the line appears then: https://forum.muffingroup.com/betheme/uploads/717/8Y4XEVBJD22Q.png Best regards
    in Line below menu not showing Comment by Phil August 8
  • Hi, Please provide the steps you are following, so we can replicate them. Thanks
    in Bug in most recent theme update? Comment by Phil August 8
  • Hi, Did you try adjusting the size of your videos with the Width and Height options? https://forum.muffingroup.com/betheme/uploads/972/D0Y2JRRUVZOZ.png Best regards
    in Expand video to available space Comment by Phil August 8
  • I can see that you have many pending updates. Please proceed with all updates, especially the Betheme. Also, you did not attach FTP access. If the problem persists even after the update, please send another private message with complete data. Best …
    in Custom Header Not Displaying in Single Blog Post Comment by Phil August 8
  • Please check it out now. I disabled plugins we do not support, saved footer template, and it appeared. Best regards
    in Footer disappear Comment by Phil August 8
  • I have created a new page for testing purposes and everything works as it should. See the following screenshots: https://forum.muffingroup.com/betheme/uploads/982/VLNQNHQYZNCS.png https://forum.muffingroup.com/betheme/uploads/634/BEN9ETF127XC.png Mo…
    in my license is unregistered Comment by Phil August 8
  • I have corrected it on your website. Please check it out now. Best regards
    in The footer template is not working properly Comment by Phil August 7
  • The cache fonts local feature works correctly on your website, and all fonts from the theme are loaded from your server. https://forum.muffingroup.com/betheme/uploads/963/L9EF6086JBA3.png You use Slider Revolution on your website. Did you set it to …
    in Cache Google Fonts local Comment by Phil August 7
  • As I mentioned in my previous message, if you are editing the shop template, then the Query Loop will be limited to the products only, because you are editing the post archive. You can create multiple Query Loops on your website, but when making the…
    in Query Loop Options Greyed Out in WordPress Comment by Phil August 7
  • Hi, Please edit these wraps, and under Advanced -> Background, set the image there: https://forum.muffingroup.com/betheme/uploads/917/BNJB62WYKOUN.png Best regards
    in Images missing in Demo https://themes.muffingroup.com/be/architect6/ Comment by Phil August 7
  • Hi, I have passed it on to the dev team, and we are checking that. For now, just close this pop-up. Best regards
    in css message Comment by Phil August 7
  • Try the following CSS code: .mcb-item-sidebar_widget-inner .wc-block-product-filters .text input{  max-width: 100px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Price Filter Comment by Phil August 7
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