Comments

• Sorry, I misunderstood you and did not realize that you were talking about the Videos page. This page can be imported using single page import. https://forum.muffingroup.com/betheme/uploads/333/TU88N57CP1JH.png Best regards

  in Single page import option not working in BeBuilder Comment by Phil January 28
• I am happy that I could help. Please let me know if you have any other questions or problems. Best regards

  in #0095EB impossible to remove ?? Comment by Phil January 28
• Sorry, I had a message prepared for you, but it was not sent somehow. The background this slider is part of the image, so to change it, you must replace the image. https://forum.muffingroup.com/betheme/uploads/144/7XO4BVZ25OVM.png https://forum.muff…

  in Unable to change grey background in Mining 2 homepage Comment by Phil January 28
• Open header template settings, and set the Body offset to Yes: https://forum.muffingroup.com/betheme/uploads/104/PJVMOCV3DMZM.png Best regards

  in Sticky transparent header? Comment by Phil January 27
• I am glad I could assist you. Best regards

  in Price range doesn´t change when choosing a product variation Comment by Phil January 27
• The following plugin is the root cause: https://forum.muffingroup.com/betheme/uploads/796/NB00V6LE4UQ7.png After I deactivated it, the price shows correctly after the variation selection: https://forum.muffingroup.com/betheme/uploads/431/Z8EOZX11QMC…

  in Price range doesn´t change when choosing a product variation Comment by Phil January 27
• Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…

  in Price range doesn´t change when choosing a product variation Comment by Phil January 27
• Hi, If you used an old Countdown element, then it will be vertical. If you need it to be horizontal, or if you want to split it into two columns, use the new Countdown element: https://forum.muffingroup.com/betheme/uploads/413/WFQHCVCH60T6.png https…

  in Countdown timer on mobile version Comment by Phil January 27
• https://forum.muffingroup.com/betheme/discussion/comment/275970#Comment_275970 A while ago, we started with such a possibility. Please head to the following link, where you can submit your request: https://muffingroup.com/betheme/customization/ http…

  in Mega Menu import Comment by Phil January 27
• If you successfully imported the slider, open the page where you want to place this slider, go to Page Options, and set the slider there: https://forum.muffingroup.com/betheme/uploads/142/E9K99RKOEB6Z.png Best regards

  in Single page import option not working in BeBuilder Comment by Phil January 27
• That is weird, as they do not seem to be standard WPML settings. We do not have that in documentation because it was never needed, and we did not think about such a situation as yours. I made a screenshot from the settings in our environment with WP…

  in WPML with BeBuilder Templates and CPTs Comment by Phil January 27
• Can you tell me which one menu items are submenus, please? Thanks

  in Overlay mega menu Comment by Phil January 27
• We will consider introducing this feature, but I cannot guarantee it will be added. I will get back to you when our team makes a decision. Best regards

  in Menu is too jumpy for a cursor Comment by Phil January 27
• Hi, You can set a custom width to these elements, and set it to 12%. https://forum.muffingroup.com/betheme/uploads/112/DT4Q5MKTM5CD.png Best regards

  in 8 itmes all on one lign Comment by Phil January 27
• Thanks, now we have complete information. I will let you know when we finish checking that. Best regards

  in TOC on shop page issue Comment by Phil January 27
• Thanks for the information. I was not aware of this option in Elementor. I have contacted the dev team, and I will validate if and how they resolved it, and if we can implement that in Betheme. Best regards

  in Empty categories with BeBuilder Comment by Phil January 27
• I understand that, but please note that only "The Events Calendar" plugin is listed on the supported list. If their other plugins does not work properly, you must contact the plugin authors regarding this. Best regards

  in Events tickets Plus not showing Ticket PDF when LOGGED OUT Comment by Phil January 26
• Hi, 1) Please go to Betheme -> System status, and check if your server meet theme requirements. 2) Please do a test. Switch to some other theme like Twenty Twenty-Five, and check if the same thing happens in WPBakery then. When you do that, let m…

  in Couple Issues with Latest Version Comment by Phil January 26
• I am happy to see that our team helped you to manage this problem. For the future, please choose one method of contacting us (here on the forum or the contact form). It will prevent duplicate conversations 😉. I hope that from now on, everything will…

  in Maintanance not working. Comment by Phil January 26
• Hi, Add a section with two wraps: https://forum.muffingroup.com/betheme/uploads/698/AXXECLUO6VRD.png For the best results, edit the section and under Advanced -> Positioning, set Wrap vertical spacing to Stretch: https://forum.muffingroup.com/bet…

  in Images and text column Comment by Phil January 26
• Hi, I have not received any message with access to your website. If it will still be missing till tomorrow morning, I will let you know. Best regards

  in Marquee is not saving as Template OR on a page as a new Marquees Comment by Phil January 26
• Please attach a screenshot showing what you refer to. Thanks

  in Overlay mega menu Comment by Phil January 26
• We made some adjustments, but there is some strong cache on your website. We already tried to clear the WPRocket cache, but even after that, our changes were not present. Probably, there is also some cache on the server. Please check that, purge all…

  in Portfolio Shortcode in Tabs Comment by Phil January 26
• Hi, Sorry, but I do not quite understand. On your first screenshot, you have the dropdown menu expanded where the options you mentioned are visible. Please elaborate on that. Thanks

  in Moved the Header Options to where? Comment by Phil January 26
• Hi, First, please understand that our Support Forum and Contact Form are handled separately. As a forum moderator, I do not have access to your private correspondence from the contact form. If you have been discussing specific details there, I unfor…

  in Maintanance not working. Comment by Phil January 26
• If you want to have a full-screen menu, the Sidebar menu would be a better choice. We even have a video tutorial explaining how to achieve such a layout: https://support.muffingroup.com/video-tutorials/how-to-create-a-full-screen-menu-in-wordpress-2…

  in Overlay mega menu Comment by Phil January 26
• I received your private message, but it does not contain FTP credentials. Please send another message with complete data. Thanks

  in TOC on shop page issue Comment by Phil January 26
• Hi, Please use the following CSS code: @media only screen and (max-width: 1240px){  #Top_bar .menu .menu-item .menu-toggle{   right: 0!important;   padding: 0 40px!important;   font-size: 35px!important;   color: #0f0!important;   opacity: 1!importa…

  in Make the + and - bigger, make the part that expands them bigger, change the color to them Comment by Phil January 26
• Do you have any working example websites with this intent? We need to validate how it is supposed to work and how it can be implemented. Best regards

  in Menu is too jumpy for a cursor Comment by Phil January 26
• Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…

  in The "Add to Cart" feature on my mobile device is overlapping and the product images are a bit small, Comment by Phil January 26
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