Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,822
- Last Active
- Roles
- Moderator
Comments
-
Hi, You must add an icon to your footer with #Wrapper ID in the link field: https://forum.muffingroup.com/betheme/uploads/877/ELCKZKSMBFVJ.png For the smooth scroll, add scroll class to this element: https://forum.muffingroup.com/betheme/uploads/769…
-
We have corrected it on your website. Please check it out. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Betheme does not have such built-in feature, and for that you must use external plugin. From plugins that we support you can use WPML. See the following link about it: https://support.muffingroup.com/documentation/translation/ It something remai…
-
Hi, You can use the Shop element, as it was used on the example you provided. https://forum.muffingroup.com/betheme/uploads/763/C5ZTYIBPRLGD.png Or you can try creating your own custom layout with Query Loops. https://www.youtube.com/watch?v=maE0FuF…
-
We received your private message and are checking what the reason could be. Best regards
-
Hi, You can change the sticky header to dark in Betheme -> Theme options -> Header & Subheader -> Header: https://forum.muffingroup.com/betheme/uploads/867/GD2NFZIRMOM2.png Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
Hi, Please go to WooCommerce -> Settings -> Products, uncheck the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/140/FXZH5L3E744M.png Best regards
-
Hi, The responsive visibility option hides sections/wraps/elements with CSS, so they remain in the source code. There is no setting to remove it completely from the website source. Best regards
-
Critical error is back. We continue to check why it happens. Best regards
-
https://forum.muffingroup.com/betheme/discussion/comment/267082#Comment_267082 I was waiting for the answer to my last message because: 1) I do not remember all the accesses I received. 2) We do not store them. 3) If previously you contacted us priv…
-
1) That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffingroup…
-
It looks like this for me at the moment: https://forum.muffingroup.com/betheme/uploads/423/8US6JL113EC2.png Please disable your plugins and check if the problem persists. Thanks
-
Hi, You can translate it in Betheme -> Theme options -> Translate -> Blog & Portfolio: https://forum.muffingroup.com/betheme/uploads/095/L3IJLXHCL2F5.png Best regards
-
We have not tested this plugin with our theme and do not support it. Anyway, are you sure that this shortcode is correct? I tried to put it on a regular page in the WP Editor, and it did not work there either. Please check if this shortcode works if…
-
Hi, It might mean that your server blocks iframes. Please contact your hosting provider and ask about this. If it does not, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://theme…
-
This element had deprecated option "Featured" enabled: https://forum.muffingroup.com/betheme/uploads/164/33H91Z4UQAWJ.png I changed it to Default, and the black color is gone now. If you want to set a different color, you can do it now thr…
-
Hi, Please try the following CSS code: .elementor.product .elementor-container .jet-unfold ul li{ list-style: disc inside!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
-
Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
-
Sorry, I did not mention that it should be disabled for the last slide: https://forum.muffingroup.com/betheme/uploads/560/EITJE4UKKXJ2.png Best regards
-
Hi, If you created pages with BeBuilder, then you must use it to edit them There is no option to edit content made with one builder with another. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
The following option stops your slider: https://forum.muffingroup.com/betheme/uploads/458/55FGK488LCPC.png Disable it, and it will loop from the start. Best regards
-
Hi, Go to Betheme -> Theme options -> Responsive -> General, and set the same logo for both the regular logo and the sticky one: https://forum.muffingroup.com/betheme/uploads/513/R535NU3JHG5E.png Best regards
-
Did you try disabling all plugins except WooCommerce? Do you use the same user as the one you sent us access to? Please try disabling all browser extensions or check your cart page in incognito mode (if you do not have extensions active in incognito…
-
Did you try disabling the plugins? If yes, what was the result? Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. It would also help if you tell what …
-
Hi, The space does not come from the header but from Content padding. You can disable it in Betheme -> Theme options -> Global -> Advanced, and set Content top padding to Hide: https://forum.muffingroup.com/betheme/uploads/380/TGIDYMK8VZWV.…
-
Please decrease this image size a little and recheck that. Moreover, you can go to Advanced -> Spacing and set the bottom margin to zero: https://forum.muffingroup.com/betheme/uploads/509/KMGR2C1QJ70G.png Best regards