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Phil

Phil

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Phil
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  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Posts Not Displaying on Front-End: Insane SQL Query Comment by Phil March 2025
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
    in logo Comment by Phil March 2025
  • Hi, Did you set the loop to your slider? https://www.sliderrevolution.com/documentation/loop-layers-timeline/ Best regards
    in Picture change stops Comment by Phil March 2025
  • Hi, There is no option for that. You can use the same license on subdomains as long as the main domain was registered first with the same license key. The only exceptions are staging domains with appropriate pattern: https://support.muffingroup.com/…
    in Subdomain License Comment by Phil March 2025
  • Please see this video: https://forum.muffingroup.com/betheme/uploads/430/GPZCDQPG0EBK.zip Am I doing something wrong? I am also checking on Windows 11 with Firefox. Did you try purging the cache? Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil March 2025
  • Hi, You can change this text in Betheme -> Theme options -> Translate -> Shop: https://forum.muffingroup.com/betheme/uploads/099/IJ64A9K1GQLM.png Best regards
    in Editing SideCart fields Comment by Phil March 2025
  • Hi, Edit your header template, and in the settings, set the Body offset for the header to Yes: https://forum.muffingroup.com/betheme/uploads/740/W8M1LM7NMCG2.png Best regards
    in slider revolution image position Comment by Phil March 2025
  • Can you provide more details, please? The video tutorial shows how to select a menu for mobile. Best regards
    in Support Request - Creative Header & Mobile Menu Enhancements Comment by Phil March 2025
  • Hi, There is no option to edit them. They are pre-defined. Best regards
    in menu sticky woocommerce edit Comment by Phil March 2025
  • All phones have different sizes, which means that they also have different widths. Builder view will always slightly differ on different mobiles. You must design it to look well on all. Best regards
    in CONTACT FORM Comment by Phil March 2025
  • Hi, After duplication, go to Betheme -> Tools, and use an option to Regenerate CSS files: https://forum.muffingroup.com/betheme/uploads/366/Q6UD2YBWE3DZ.png Then check if the problem persists. Thanks
    in How to create several Pop-ups Comment by Phil March 2025
  • If you refer to Subheader there is a special option for that in Betheme -> Theme options -> Responsive -> Header: https://forum.muffingroup.com/betheme/uploads/038/KOXSWMA3NKNT.png Best regards
    in Pagination mode Comment by Phil March 2025
  • I was not able to replicate that, so it would be great if you create a copy of your website on a staging domain. Thanks
    in Template condition reset after Product update Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile version does not scroll Comment by Phil March 2025
  • Hi, Go to Betheme -> Theme options -> Shop -> Single product, and Enable Cart button extra options: https://forum.muffingroup.com/betheme/uploads/605/XB2YEUU1PEAU.png Best regards
    in Fix graphics Comment by Phil March 2025
  • Please head to this video tutorial: https://youtu.be/rVsN5ajpgvs?si=SY7-DldbZesA0e_n In the video description, you can find the WP Rocket config file. Please download it, use it on your website, and check the results then. Best regards
    in Mobile Header Largest Contentful Paint Comment by Phil March 2025
  • Hi, To have two action buttons, you must use Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in two Action buttons Comment by Phil March 2025
  • Hi, Go to Betheme -> Theme options -> Addons & Plugins -> Addons, and insert there Recaptcha key and Recaptcha secret: https://forum.muffingroup.com/betheme/uploads/158/Z0F380QL3ZN4.png Best regards
    in Captcha in register page Comment by Phil March 2025
  • You can set it up in Betheme -> Theme options -> Responsive -> General: https://forum.muffingroup.com/betheme/uploads/439/PZXT5UVYSCRS.png Best regards
    in How to change position the Sidebar in shop page Comment by Phil March 2025
  • It is not an error. It is hidden by default because, in most cases, it does not look good on a tablet view. Best regards
    in Error on Contact Element on Tablet View Comment by Phil March 2025
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Registration of the theme license Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Changing Background image changes the Slug Comment by Phil March 2025
  • You must edit your containers and set paddings to zero: https://forum.muffingroup.com/betheme/uploads/275/APCKEQ72CURV.png Best regards
    in Image Zoom Comment by Phil March 2025
  • Activate the Wrapper offset option in the QL Style tab: https://forum.muffingroup.com/betheme/uploads/149/S7KLKMAFUO3C.png Thanks
    in Show whole image in slider Comment by Phil March 2025
  • Hi, 1) It is an older demo, and it does not have a blog template, so all settings related to the Blog layout are placed in Betheme -> Theme options -> Blog & Portfolio -> Blog. 2) The content for the posts in that demo was created with …
    in Theme edit Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile Header Largest Contentful Paint Comment by Phil March 2025
  • 1) I changed the option I mentioned, and it works: https://forum.muffingroup.com/betheme/uploads/196/TULB4GM55KBU.png https://forum.muffingroup.com/betheme/uploads/720/S945PNSFCKRY.png Are you sure that you changed the correct option? 2) Go to Bethe…
    in Pagination mode Comment by Phil March 2025
  • You have the following option set in Appearance -> Customize -> WooCommerce -> Product Catalog: https://forum.muffingroup.com/betheme/uploads/189/LKPXCKR8OF5Z.png Change it to Show products, and pagination will appear. https://forum.muffing…
    in Pagination mode Comment by Phil March 2025
  • 1) Links are not clickable because you set z-index to the sticky section to -1: https://forum.muffingroup.com/betheme/uploads/085/HKWMR00IU3YU.png 2) Sorry, but I quite do not understand. Can you explain it in more detail, please? For now, I can sug…
    in Hide Menu Bar Behind Section Comment by Phil March 2025
  • Hi, Thanks for your words of appreciation; it means much to us. For the customizations you mentioned, I suggest using the Sidebar menu builder. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-ver…
    in Support Request - Creative Header & Mobile Menu Enhancements Comment by Phil March 2025
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